• IBM Cloud Certified, Data Center Infrastructure, Call Center infrastructure, Migration to VoIP solutions, Negotiation and Implementation of Security policies, Migration to new circuits and networks; Office-365 implementations.
• Industries include Healthcare, Telecommunication, Financial/Brokerage, variety of Manufacturing/ERP, Agri-Science, and Defense.
• PMO leadership to include evaluation and overall management of PM teams and/or budgeted projects, scheduling, and resourcing.
• Strong Program/Project Manager with experience in a wide variety of cross-functional Global Delivery projects to include E2E Infrastructure, web-based development, software, and application delivery including a transition to support, operational readiness, vendor, and off-shore management.
• Managed multiple, high profile, complex projects/programs utilizing cross-functional teams, vendors, and global resources using Project Management Body of Knowledge (PMBOK) best practices.
• Managed full project life cycle deliverables, providing timely management to include requirements gathering for Business & Technical Requirements, High-Level Design, Impact Analysis, Solution Approach, Project Development Plans, creation of Project Plans and Schedule, managing resources and budgets, Communication Plans, Risk Management/Mitigation strategies, Test Strategies/Plans, and Deployment Strategies/Plans, facilitating project execution to deployment and closure.
• Effectively managed stakeholder communications and activities with a clear articulation of vision, direction, and expectations.
• Supervised project team members and activities including supplier commitments.
• Effectively managed project and program resources including finances, commercial contracts, people, software licenses and assets, computing platform, and intellectual property.

Expertise

• Asset Life Cycle Management
• Networks(Newly constructed sites; migrations; upgrades)
• Security PM for Infrastructure & Networks
• Infrastructure PM for Data Centers
• Call Center Technology, IVR, Triple-Play Network
• End-User Migrations or Updates
• UNIX / Windows Servers (New, Upgrades, Migrations)
• Software Deployment (New, Upgrades, Migrations)
• SDLC (Software Development Life Cycle)
• SCRUM, AGILE, RUP, Waterfall, Extreme, CMMI (Capability Maturity Model)