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Dwaine
dwaine.e.perry@gmail.com
832-513-0215
8419 Beechaven Road
La Porte, TX 77571
Senior Analyst
25 years experience W2
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Summary

SUMMARY

  • An analytical and forward-thinking information technology professional.
  • Extensive expertise in systems administration, application development and support, report creation, system migrations and upgrades, installation/configuration, data mining, requirements management, user acceptance testing, database administration, creation of reports, and technical documentation.
  • Collaborates effectively with cross-functional teams and interfaces with clients.
  • Proven aptitude for resolving issues and ensuring achievement of objectives.
  • Experience with developing an end-user training program for Maximo and DataSplice and conducting onsite training in multi-state organization.
  • Expertise in using Oracle and SQL Server for reporting, data analytics, and dashboards.

Technical Skills

  • Maximo 7.5-Maximo 7.6.1
  • Microsoft SQL 2000-2016
  • SQL Server Reporting Services
  • PC building and repair
  • Customer service
  • Power BI/Power BI Paginated Report Design
  • SAP BusinessObjects 6.5-4.0
  • SAP BusinessObjects Data Integrator
  • Crystal Reports data mining
  • Microsoft Office Suite (including Access)
  • PeopleSoft

Education

  • Maximo 7.6 system administrator training (40 hours)
  • DataSplice administrator training (40 hours)
  • DataSplice forms training (40 hours)
  • SQL Server Reporting Services training (40 hours)
  • SAP BusinessObjects Administration (32 hours)
  • SAP BusinessObjects Universe Design (52 hours)

Affiliations

  • Livestream design/media team at Underwood Baptist Church
  • Church orchestra – tuba
  • Member/volunteer at Deer Park High School Band Booster Club

Experience
Senior Analyst
Information Technology
Jan 2016 - May 2020

Targa Resources is a leading provider of midstream services and is one of the largest independent midstream energy companies in North America. Targa owns, operates, acquires, and develops a diversified portfolio of complementary midstream energy assets. The company has approximately 3,000 employees. Served as systems administrator, business intelligence analyst, and Maximo developer/administrator.

  • Gathered business processes from the field to better understand end-users' needs.
  • Created training material and performed training sessions with end-users for Maximo, DataSplice, and reporting tools.
  • Reconfigured applications to improve functionality of systems for end-users.
  • Interacted with users to craft clear and useful standing reports and functional dashboards using SQL and Oracle databases.
  • Developed and implemented DataSplice forms which allowed the operators to move from paper forms to electronic forms, resulting in productivity improvement of over 300 hours ($12,000) per month and cost savings of over $150 per month on paper.
  • Developed expertise in Maximo report generation.
  • Collaborated with data consumers in migrating Crystal and Web Intelligence reports to Power BI
  • using SQL Server and Oracle databases.
  • Installed and configured Windows Server 2008 to current version.
  • Served as content expert in Microsoft SQL Server 2000 to current version.
  • Created requirements documents and performed user acceptance testing on all Maximo enhancements and upgrades.
  • Collaborated with report consumers for characteristics, including origin and report flow, format, frequency, distribution, purpose, and function of report.
  • Prepared and issued instructions concerning generation, completion, and distribution of Crystal, SQL Server Reporting Services, Power BI, and Web Intelligence reports.
SQL
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Contract IT Analyst
Information Technology
Jan 2009 - Jan 2016
Accenture is a company that provides outsourcing to corporations around the globe, with cross-industry expertise. Served as systems administrator, business intelligence analyst, and Maximo developer/administrator at Targa Resources.
  • Collaborated with Maximo end-users for application enhancements and developed said enhancements for Maximo 7.5 to current version.
  • Designed and implemented reports and dashboards using SQL Server and Oracle databases.
  • Created complex queries and stored procedures using SQL Server and Oracle databases.
  • Successfully migrated SAP BusinessObjects report generation and Data Integrator from XI R2 to current version on time and on budget.
  • Served as SAP BusinessObjects trainer for 1,200 users.
  • Performed daily tasks as system administrator for SAP BusinessObjects Business Intelligence 4.0 as well as upgrades and rollouts.
  • Reported status to client on weekly basis while working onsite directly with client.
  • Prepared and issued instructions concerning generation, completion, and distribution of reports.
  • Functioned as decision maker regarding report system direction and implementation.
SQL Stored Procedure
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Reports Analyst/Database Administrator
Information Technology
Jan 1996 - Jan 2009
  • Executed daily operations of SAP BusinessObjects XI R2 environment as well as SAP BusinessObjects Data Integrator.
  • Examined and evaluated purpose and content of business reports.
  • Wrote, designed, and produced SAP BusinessObjects reports, SQL stored procedures, DTS packages, and SAP BusinessObjects universes.
  • Reviewed reports to determine whether they satisfied business needs.
  • Performed key role in implementation of several reporting servers, SAP BusinessObjects XI R2, and SAP BusinessObjects Data Integrator.
  • Conferred with persons originating, handling, processing, and receiving reports to identify problems and to gather suggestions for improvements.
  • Reconfigured data to implement import routines for Cisco IPCC phone data in order to improve performance for an approximately 500-agent call center.
Cisco DBA SQL Stored Procedure
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Edit Skills
Non-cloudteam Skill
Education
Skills
SQL
2020
24
Stored Procedure
2016
20
Cisco
2009
13
DBA
2009
13
Business Intelligence
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1
Crystal Reports
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1
Documentation
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1
Maximo
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1
Project Management
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ServiceDesk
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1