Sam
hmelmou@hotmail.com
317-991-2560
Littleton, CO 80120
Asset and Configuration Management Analyst
25 years experience W2
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Average rating
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Summary

Over 18 years of experience in various IT roles including executive-level Technical Support, Application and Software Development, System/Business/Data Analyst, Network Infrastructure Support positions, and recently as a Senior IT Asset Management Analyst/Software Librarian. These roles involved Critical Thinking, Problem Solving, Software, Hardware, Smart Devices Support, Business Analysis, Data Analysis, and Network troubleshooting responsibility in large network environments.

Expertise:

  • System/Business/Data Analysis
  • Asset life-cycle management
  • Inventory management
  • Infrastructure
  • Windows, Linux, Unix, Workstation

Experience
Education
Associate's in Computer and Information Sciences and Support Services
Computer Learning Centers 1996
Attended in Electrical, Electronics and Communications Engineering
East Los Angeles College
Attended in Network Infrastructure and Security
UCLA – Los Angeles

Network infrastructure, Network Security, Visual Basic, and SQL Database Client/Server Development.

Attended in Computer Science, Windows
MT Sierra College

DOS 6.x, Windows 3.X, Windows NT 3.51, 4.0 Server and Workstation, Enterprise, TCP/IP Protocol, and MS Exchange.

Certifications
A+ Certified
ITIL certification - in progress
Skills
Asset Management
2020
16
Windows
2019
16
Auditing
2020
12
Compliance
2020
12
Network Infrastructure
2015
11
ServiceNow
2020
10
Analysis
2020
9
UAT
2017
9
Desktop Support
2007
8
BMC Remedy
2015
7
Database Upgrades
2015
7
Desktops
2015
7
Laptops
2015
7
MS Active Directory
2015
7
Network Support
2015
7
Printers
2015
7
Project Management
2015
7
Smart phones
2015
7
Technical Support
2015
7
VoIP
2015
7
Application Support
2003
4
Database Design
2003
4
Database Maintenance
2007
4
Fiber Optics
2007
4
HTML
2003
4
Microsoft Excel
2007
4
Software Testing
2007
4
System Analysis
2007
4
Visual Basic
2003
4
Change Management
2018
3
CMDB
2020
3
MS SCCM
2019
3
Software Asset Management
2020
2
Application Deployment
2018
1
Blackberry
0
1
BSA
2019
1
Citrix
0
1
Configuration Management
2020
1
Continuous Integration
2020
1
Contract Management
2019
1
Data Analysis
0
1
Disaster Recovery
0
1
Group Policy
0
1
Inventory Management
0
1
ITAM
2019
1
Life-cycle Management
0
1
Linux
2019
1
Microsoft Exchange
0
1
Problem Solving
0
1
Process Improvement
2020
1
System Requirements
2019
1
UNIX
0
1
VMWare
0
1
Windows 7
0
1
Windows Server
0
1