CAREER SUMMARY

• System Analyst with over fifteen years of experience in corporate server and desktop implementation, support, and security with consulting firms such as Infosys, SGA, Tek Systems, and Affiliated Computer Services. Clients supported include MTA, Con Edison, Bank of America, and Simon Schuster publishing.

TECHNICAL SKILLS

• Hardware: HP Proliant Servers, IBM E Series servers, Cisco switches, Cisco VOIP phones, APC Smart-UPS, Dell PC’s, Lenovo laptops, HP LaserJet/MFP printers, Panasonic Toughbook/Tablets, Polycom, Blackberry, Surface Pro tablets, and IPhone.
• Software: Exchange, Office 365, APP-V, SCCM, Citrix XenDesktop/XenApp, Quest Active Roles Server, Mcafee Endpoint security/encryption, DUO, Symantec Endpoint Protection, Netmotion Mobility Client, Cisco VPN, HP Openview, Airwatch, StruxureWare Data Center Expert, Bomgar Remote support, Remedy, Magic Help Desk, HP Service Manager and ServiceNow.
• Operating Systems: Windows Server 2012, NetWare, Windows 10, IOS, Android, and MAC OSX.