Deploy new laptops and workstations with Windows 10 for various clients in Business Units. Push necessary software. Assist with minor network functions in a Microsoft environment, perform help desk duties, work at Tech Cafe consult with users and assist with software programs and set up of new machines. Deploy new hire machines and onboard training. Customer Service and asset management, work on projects as assigned in Power Delivery and IT Business Units
Southeast FL Administration and Management of Network Infrastructure for 2 locations with 50+ users in a Windows 2011/2008 Citrix Xen Virtualized environment, various network services such as Sophos Firewall configurations, Symantec Cloud Antivirus experience, backup disaster recovery system using drive backup, help desk using Citrix GotoAssist remote assistance program, project management experience using MS Project, NEC PBX phone system experience, Polycom video conferencing, a/v setup, multifunction copiers, pc's, printers, smartphones, laptops, tablets, etc. Non Profit, with IT budget of approx. $100,000 +/-
Responsible for the management of the membership and registration database. Receive membership applications, log into computer and file. Address membership issues and resolve problems. Responsible for Citrix database management such as editing and moving data around database, producing reports in Crystal Reports. Responsible for minor technical support of end users and servers. Various general office duties such as filing, typing, answering phones, receipting in money and greeting customers. * Former Bookkeeper/Project Accountant experience in previous positions before 2006.