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Max
m35sno@gmail.com
509-392-2075
1161 Viewmont Ct
Richland, WA 99352
Business Systems Analyst
7 years experience W2
0
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Average rating
23
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Summary

  • Personable and kind, team player committed to the success of the organization
  • Experience coordinating projects and working with team members
  • Strong attention to detail and design
  • Able to quickly identify issues and solutions
  • Adept at researching and learning new technologies

Technical Skills

  • Oracle PeopleSoft HCM
  • SAP Crystal Reports
  • SAP BI LaunchPad
  • MS SQL Server Management Studio
  • MS Office Products
  • Google Applications
  • Camtasia Studio
  • SurveyMonkey
  • Beyond Compare
  • Mac/Windows OS
  • Adobe Acrobat Pro XI

Experience
Business Systems Analyst
Information Technology
Aug 2015 - Feb 2020

At MSA I operated as an IT resource matrixed to the HR and Payroll departments. Daily I helped customers with IT questions, routine/recurring business processes, data validation, report creation and design, system modification and testing, and a variety of other tasks. This role required interfacing between IT staff (developers, analysts, managers) and the customer (end-users, managers, directors).

High Level Tasks

  • Participated in system implementations, modifications, patches, upgrades, etc.
  • Worked with customers to identify inefficiencies in business processes and modernize where possible
  • Acted as contact for HRIS questions related to Core HR, Recruiting, ESS, HR Reports

Project Support

  • Met with customers/IT staff on requirements, proposals, etc.
  • Tracked progress, scheduled meetings, sent out updates
  • Researched/recommended solutions
  • Regression tested new functionality
  • Created documentation for system design
  • Created user guides and training videos for software and business processes

IT Support

  • Helped with software errors, workarounds, solutions
  • Facilitated system access requests (approvals, setup, notification, etc.)
  • Helped users with ODBC's and data source connections
  • Provided MS Access help (setup, data sources, tables, queries, forms, etc.)
  • Provided MS Excel help (formulas, pivot tables, etc.)
  • Provided Crystal Reports help (setup, report design/creation, query formation, table linking, crystal syntax, etc.)

Reporting

  • Utilized SQL and MS Access to query information for business users
  • Designed and implemented reports in various formats
  • Operated as a backup for the Crystal Administrator (SAP BI LaunchPad and Crystal Reports)
BSA Crystal Reports Microsoft Excel Project Management SQL System Analysis System Design
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Volunteer Project Coordinator
Information Technology
May 2019 - Sep 2019

During the Summer of 2019 I helped plan and coordinate the Living Waters Festival in Prosser. The event included live music, food, and entertainment. Tasks

  • Managed volunteers, schedule and operations of Living Waters Festival
  • Contacted musicians, entertainers, and volunteers
  • Created event schedule and lineup for musical acts, speakers
  • Coordinated event setup/tear down
  • Purchased supplies, rentals, etc.
Project Coordinator
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Co-Op Business Intern
Information Technology
Dec 2014 - Jun 2015

Co-Op Business Co-Op business intern, I worked with the CHPRC Labor Relations and HR departments. Labor Relations

  • Participated in labor relations strategy meetings
  • Attended arbitrations and grievance meetings Staffing
  • Screened resumes and routed candidates in HRIS
  • Prepared new-hire paperwork and attended new-hire orientation
  • Created surveys for exit-interviews via SurveyMonkey
  • Participated in review of attrition and documented findings
No skills were added
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Intern
Professional/Consulting Services
May 2014 - Nov 2014
  • As an intern, I worked with the MSA Electrical Utilities Work Management Group.
  • I participated in weekly meetings, processed work requests, reviewed historical work orders, updated documentation and communicated with work planners and electricians.
No skills were added
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Edit Skills
Non-cloudteam Skill
Education
Washington State University 2018
Business Administration
Washington State University Tri-Cities 2015
Finance
Washington State University
Skills
BSA
2020
4
Crystal Reports
2020
4
Microsoft Excel
2020
4
Project Management
2020
4
SQL
2020
4
System Analysis
2020
4
System Design
2020
4
Project Coordinator
2019
1
SAP
0
1
Windows
0
1