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Marty
mwilliams77@hotmail.com
678-698-9205
4941 Central Drive
Memorial Square, GA 30083
19 years experience W2
0
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Summary

Experience
Jul 2020 - present
Rollins School of Public Health (TekSystems) - Atlanta, GA
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Client Services Technician
Medical Devices
Jul 2020 - Jul 2020
at Emory University offers masters (MPH\MSPH) and post doctorate degrees (PhD) across six departments
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Coyote Logistics
Jan 2020 - Jan 2020
Atlanta, GA
a UPS company, is a Chicago-based 3rd party freight logistics (3PL) provider and transportation solutions provider for carriers and shippers
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Systems Solutions Engineer
Information Technology
Oct 2014 - Oct 2016
Atlanta, GA
N-Compass Solutions is a new managed services provider (MSP), providing cost-effective technology support solutions to small businesses in the Atlanta metro area Responsible for Level I, II and III remote, onsite & after hours support for small business environments Windows Server implementation, administration and support, Active Directory, Windows XP/7/8 desktop support, utilize LabTech RIMM tool for remote monitoring, network design, ITIL, Microsoft SCCM image deployment, MDT, Symantec antivirus, Exchange (on-premise and hosted)
MS Active Directory ITIL Desktop Support Network Design MS SCCM
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Support Desk Analyst - Atlanta office
Jan 2007 - Jan 2010
administration Office 365 support administration mail migration Cisco/Sonicwall router/firewall configuration vendor (VoIP fax printer) support mobile device management for iPhone Android and Windows 8 tablet devices Leapfrog Services - Atlanta, GA Leapfrog Services is a leading Managed Service Provider for small and midsized business, providing IT solutions to social service, healthcare and legal industries
Mobile Devices Office 365
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Jan 2003 - Jan 2010
email administration utilized Kaseya/Anura RIMM VNC, VDI with VMware Horizon/vSphere client, ActiveSync for Blackberry, iPhone & Android mobile device support, Remote Web App/VPN/virtual office Service Desk KB/incident management PSA, followed managed services best practices and SLAs to create, manage, escalate and resolve support incidents.
Mobile Devices
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Edit Skills
Non-cloudteam Skill
Education
Liberal Arts
University of Illinois at Chicago 1988
Reply To
Chicago Vocational High School
Certifications
CompTIA A+, Network+, Microsoft MCSE, MCITP for Windows Server
Skills
Mobile Devices
2010
7
Windows
2020
1
Windows Server
2020
1
Windows XP
2020
1
Cisco
2020
1
Firewall
2020
1
Office 365
2010
3
Desktop Support
2016
2
ITIL
2016
2
MS Active Directory
2016
2
MS SCCM
2016
2
Network Design
2016
2
Customer Service
2012
1
Oracle
2012
1
VMWare
2020
1
Connectwise
0
1
Hyper-V
0
1
Investment Banking
2014
1
LAN
0
1
Network Administration
0
1
Project Management
0
1
Systems Engineering
0
1
Virtual Desktop
2020
1
WAN
0
1
Win7
2014
1
Windows 2003
2013
1
Windows 8
2020
1