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Thomas
tchindustriesllc@gmail.com
386-266-2384
Daytona Beach, FL 32198
Enterprise Architect
27 years experience W2
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Summary

Summary of Qualifications

  • Information Technology Engineer, Architect, and Executive with over 25 years’ experience across security software, network broadcast, healthcare, health insurance, and government industries.
  • I bring expertise in the areas of designing, developing, implementing, and managing information systems and services focused on delivering business value, operational efficiency, and exhaustive security.

Technical and Non-Technical Skills

  • Microsoft Azure, Windows Server 2016/2012/2008/03/00/NT; VMware vSphere 6/5/4/3.5/3; Microsoft Hyper-V; Microsoft Clustering for OS, Exchange and SQL; Active Directory; DNS, DHCP, WINS, RRAS; RDS/Terminal Services; Exchange 2013/2010/07/03/00/5; Citrix XenServer 5, Citrix Presentation Server 4.5/4/3/XP; IIS 7/6/5/4; SQL Server 2010/2008/05/00/7; SharePoint Server 2013/2010/07; System Center Config Manager 2012/2007; System Center Ops Manager 2012/2007/05; WSUS 3/2; Lync 2013/2010; Live Comm Server 2005/2003; BES; Symantec Backup Exec
  • Dell EqualLogic SAN, LeftHand Networks SAN, EMC NS-480 NAS; Palo Alto UTM Firewall, VIPRE Antivirus; Symantec Antivirus; GFI MailEssentials, GFI Mail Archiver, GFIMax, GFI Cloud, GFI WebMon, MAILSweeper, Proofpoint, Barracuda; Packeteer PacketShaper; Cisco and Extreme Networks switches, VLANs, ESRP; Proventia M50/M10, SonicWALL
  • Public & private cloud infrastructure, Iaas, SaaS, Datacenter & Co-Lo, Microsoft Azure, Amazon Web Services
  • Windows 10/8/7/Vista/XP/2000/NT/98/95, Microsoft Office 2016/2013/2010/07/03/XP/00/97/95
  • Programming experience with Java, JSP, HTML/XML, SQL, MUMPS, VB and FORTRAN
  • Project management, workflow design, IT management with financial/business focus, technical writing, staff/user training, excellent verbal/written communication skills, change and configuration management, budget management, strategic and tactical planning

Education

  • May 1994 Bachelor of Science in Mathematics
  • University of Florida, Gainesville FL
  • May 1992 Associate of Arts
  • Santa Fe College, Gainesville FL

Special Training and Certification

  • Sep 2011 Microsoft Certified IT Professional Enterprise Administrator - Windows 2008
  • Sep 2011 Microsoft Certified IT Professional Server Administrator - Windows 2008
  • Mar 2008 Microsoft Certified Systems Engineer - Windows 2003
  • Mar 2008 Microsoft Certified Systems Administrator - Windows 2003
  • Jun 2007 LeftHand Networks SAN Certification
  • Jul 2004 Citrix Metaframe Administrator
  • Mar 2003 Microsoft Certified Systems Engineer - Windows 2000
  • Mar 2000 Microsoft Certified Systems Engineer - Windows NT 4.0
  • Mar 2000 Microsoft Certified Professional + Internet
  • Nov 1998 Microsoft Certified Professional
  • Jul 1994 Actuarial Exam 100

Experience
Enterprise Architect
Information Technology
Jul 2014 - present
Florida, CO
  • Responsible for the creation, maintenance and management of architecture models and their lower level components within the Veterans Affairs Identity and Access Management division (VA IAM). Interpret, use and apply information contained within IT architecture to inform a range of business improvement activities, particularly those involved in the design, development, enhancement and maintenance of VA IAM systems that provide internal and external single sign-on, electronic signatures, legal and medical access delegation, user provisioning, identity verification and management.
  • Responsible for planning and implementation of working solutions and policies covering disaster recovery, commercial product lifecycle planning, and the complete migration of all IAM systems and services to Microsoft Azure Government cloud services including Windows/Linux, CA SiteMinder, IBM Security Access Manager, IBM DataPower XML Gateway, Oracle Database, InfoSphere Master Data Management, DocuSign (SaaS), and many custom service solutions.
  • Responsible for design, development, and support of Identity Verification service enhancements of the Veterans Affairs Master Veteran Index (MVI), including batch and real-time interfaces to an external consumer identity verification vendor, Experian, for the purpose of system and user inquiry, veteran identity verification, demographic updates, and fraud alerting. Assisted MVI development team with unit, functional, and security remediation testing.
DataPower Disaster Recovery Enterprise Architecture IBM Siteminder MS Azure Oracle SSO Provisioning Linux IAM DocuSign Database Maintenance
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Director of Information Technology
Information Technology
Jun 2009 - Nov 2013
  • Architected and implemented entirely new infrastructure and IT service groups as part of establishing new company from the ground up, including but not limited to 4 IT teams, private cloud infrastructure, LAN, security policies and solutions, PCI Compliance, all corporate IT services, data warehouse, cube and SSRS reporting. Management of a staff of 25 engineers and administrators across four teams covering Corporate Infrastructure, Networking & Security, R&D Infrastructure, and Data Informatics. Responsible for global infrastructure architecture & administration across four datacenters in the US, Philippines, and the UK housing over 2000 physical/virtual servers. Responsible for all corporate IT services including Network, Security, Servers, Applications, Desktops, Business Intelligence, R&D Lab Infrastructure, VoIP, Data/Voice Circuits, Remote Offices, and Facilities. Managed large budget, strategic and tactical planning, acquisition operational integration, systems documentation, change & configuration management, vendor & contract management, policies and procedures, service level agreements, and internal/external audits.
  • Responsible for implementing and managing public and private cloud infrastructure, high-availability VMware and Hyper-V virtual server farms, Windows Servers (2003-2012), Exchange (2007-2013), SQL (2005-2012), SharePoint (2007-2013), Great Plains 10, Windows clusters, SQL clusters, Exchange clusters/DAGs, Windows Desktops (XP-8.1), FTP servers, multiple Active Directory domains, multiple App servers, EMC Celerra/Clariion NAS, EqualLogic SAN, Kemp load balancers, Cisco core/edge switches/ASAs, Palo Alto UTM Firewalls, multiple segregated networks and circuits, VPNs, MPLS, and global Content Delivery Network services. Managed cloud services including Salesforce.com, Marketo, Amazon Web Services, etc. Managed an extensive R&D infrastructure dedicated to the product antivirus definition pipeline for discovering, mitigating, and publishing virus and malware remediation updates.
Business Intelligence Configuration Management Contract Management Data Center Data Warehousing Project Management MS SharePoint
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Comcast (Golf Channel)
Information Technology
Apr 2004 - Feb 2009
Orlando, FL
  • Managed all aspects of the network infrastructure and information systems management for Golf Channel consisting of 15 IS staff plus contractors, over 100 physical/virtual servers and 500 users in 5 offices. Managed operating expense and capital expense budgets, provided strategic and tactical short-term and long-term planning, and participated in global Change Management and Policies/Procedures Teams. Infrastructure included VMware farms running clustered and non-clustered Windows 2003/2008 servers, clustered Exchange 2007 servers, and clustered SQL 2005 servers utilizing an iSCSI SAN for centralized storage of data and operating systems; WSUS, System Center Configuration Management Server, System Center Operations Manager 2007, SharePoint 2007, WS_FTP server, Live Communications Server 2005, Citrix, Windows 2000/XP/Vista, Symantec AV and Backup Exec, Extreme Networks switches, VLANs, Proventia firewalls, Cisco routers, phone/data circuits, VPN.
  • Managed development of custom desktop and web applications, SQL Server databases, and SharePoint custom content development. Implemented and managed custom development environment and change/version management systems and procedures. Implemented SharePoint and Office Communicator to facilitate user and IT staff education and training, workflow automation, reduce duplicate efforts and streamline access to consolidated and accurate data and information. Responsible for systems documentation, change/configuration management, vendor/contract management, policies and procedures, service level agreements, and internal/external audits.
Change Management Configuration Management Contract Management MS SharePoint Project Management
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Director of Information Technology
Nov 2000 - Mar 2004
  • Implemented and managed network serving 125 users across 4 offices. Staff included five employees plus external contractors. LAN included Windows 2000 Servers, Exchange Server 2000, SQL Server 2000, Windows 2000/XP PCs, 3Com switches, SonicWALL firewalls, Cisco routers, data/phone circuits, VPNs. Implemented and managed Active Directory, DNS, DHCP, Exchange 2000 including Outlook Web Access for remote users, Systems Update Servers, corporate website, FTP server, Symantec Antivirus Corporate Edition for all servers and PCs, Symantec Mail Security for Exchange 2000, MAILSweeper spam/content filter, Backup Exec backups of all servers, Disaster Recovery planning
  • Coordinated vendor system selection, connectivity, implementation and system support for ECI Healthware, a UNIX-based claims payment system and Healthx Online Services website linking corporate website to live claims system information such as Claims Status, Eligibility, Explanation Of Benefits, Plan Documents, Provider Search, Reports, Online Customer Service and Online Enrollment. Implemented Fax Recall, a healthcare provider fax-back service detailing Medical, Dental and Vision benefits as well as co-pay, deductible and claims status information established department and user network file shares for efficient, centralized file storage and collaboration, disk quotas, operational procedures, policies and user training programs.
MS Visio Project Management Disaster Recovery DHCP
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Management Consultant
Information Technology
Jan 1998 - Aug 2000
  • Multiple installations, upgrades and support of IDX Ambulatory Care Suite including planning, project management, application testing, troubleshooting and support for IDXTend 8.0/8.4, M/SQL 6.2, VMS 7.1/7.12. Project management and application support for Y2K-specific upgrades and forward-date testing on IDX Ambulatory Care Applications, including Accounts Receivable, Database Management System, Collections, and Application Enhancement System. Installed, configured and supported Microsoft NT Server 4.0, NT Workstation 4.0, and Windows95/98, including Master/Resource Domain, DHCP, WINS, TCP/IP, Exchange 5.5, IIS 4.
Project Management
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Programmer Analyst/Supervisor
Information Technology
Jun 1994 - Jan 1998
  • Responsible for system support for IDX Managed Care Application, auditing, data entry and support for provider CPT fee schedules in IDX Pricing Module, implementation, financial disbursement, reconciliation and auditing of $1.6 million HRS contract through proprietary databases. Created financial, graphical and informational reports through IDX DBMS, AES, BAR, PCX, and MUMPS programming.
  • Provide system analysis, upgrades and support for IDX DBMS, BAR, and PCX modules. Responsible for implementation, design analysis, system analysis, and troubleshooting of IDXTend Enterprise Contract Reference during Beta and final release. Installation, configuration of network, TCP/IP and printer settings, user training and continued support of a workgroup of 30+ computers, including Windows 95 and NT Workstation 4.0.
IIS MS Azure SQL SQL Server System Analysis WebServices
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Edit Skills
Non-cloudteam Skill
Education
Bachelor's in Mathematics
University of Florida 1994
Associate's in Arts
Santa Fe College 1992
Certifications
and Certification
Microsoft Certified IT Professional Enterprise Administrator Windows 2008
Microsoft Certified IT Professional Server Administrator - Windows 2008
Microsoft Certified Systems Engineer Windows 2003
Microsoft Certified Systems Administrator - Windows 2003
LeftHand Networks SAN Certification
Microsoft Certified Systems Engineer Windows 2000
Microsoft Certified Systems Engineer - Windows NT 4.0
Microsoft Certified Professional + Internet
Microsoft Certified Professional
Skills
Project Management
2013
15
Configuration Management
2013
9
Contract Management
2013
9
Disaster Recovery
2021
9
MS Azure
2021
9
MS SharePoint
2013
9
Database Maintenance
2021
6
DataPower
2021
6
DocuSign
2021
6
Enterprise Architecture
2021
6
IAM
2021
6
IBM Siteminder
2021
6
Linux
2021
6
Oracle
2021
6
Provisioning
2021
6
SSO
2021
6
Business Intelligence
2013
4
Change Management
2009
4
Data Center
2013
4
Data Warehousing
2013
4
Desktops
2013
1
Firewall
2013
1
MS Active Directory
2013
1
Palo Alto
2013
1
Salesforce
2013
1
SAN
2013
1
Switches
2013
1
DHCP
2004
3
IIS
1998
3
MS Visio
2004
3
SQL
1998
3
SQL Server
1998
3
System Analysis
1998
3
WebServices
1998
3
Database Backups
0
1
Private Cloud
0
1
VMWare
0
1