Hexanika Program Manager, 2019

• Achieved operational objectives by contributing information and recommendations to strategic plans and reviews for banking and financial institutions.
• Prepared and completed action plans.
• Implemented production, productivity, quality, and customer-service standards. Resolved problems completed audits, and identified trends.
• Evaluated and determined system improvements for banking and financial institutions.
• implementing organizational change.
• Coordinates and monitors the scheduling, pricing, and technical performance of company programs.
• Acts as advisor to program team regarding projects, tasks, and operations. Defined program' s governance
• Performs a variety of complex tasks given a required degree of creativity and latitude.
• Ensures adherence to master plans and schedules, develops solutions to program problems, and directs work of incumbents assigned to program from various cross functional departments.
• Ensures projects are completed on time and within budget.
• Effective co-ordination of the program's projects and management of their inter-dependencies including oversight of any risks and issues.
• Co-ordination of the new capability of the business to enable effective change and realization of projected benefits.
• Responsible for the overall integrity and coherence of the program
• Planning and designing the program and proactively monitoring its progress, resolving issues and initiating appropriate corrective action.
• Ensuring effective quality assurance and the overall integrity of the program
• focusing inwardly on the internal consistency of the program, and outwardly on its coherence with infrastructure planning, interfaces with other programs and corporate, technical and specialist standards.
• Managing the program' s budget on behalf of the SRO, monitoring expenditure and costs against delivered and realized benefits as the program progresses.
• Facilitating the appointment of individuals to project teams.
• Ensuring the delivery of new products or services from projects is to the appropriate level of quality, on time and within budget, in accordance with the program plan and program governance arrangements WORKFORCE SOFTWARE Senior Project Manager, 11/2018
• 09/2019
• End-to-end management of successful client software implementation/integration projects, including administration of contractual deliverables and timelines. Responded to RFPs and created estimates for requested work.
• Established and maintain strong customer relationships. Providing support and strategic direction.
• Ability to perform project control activities, including but not limited to, creating and maintaining detailed project plans, weekly status reports, financial health reports, meeting minutes, and coordinating staffing activities using shared resource pool.
• Manage customer expectations, deliver projects within scope and budget, and mitigate issues that may interfere with project success.
• Communicate to team regarding project plan development, status, and change.
• Planning, decision making, and resourcing of project with client and internal team to understand expectations and goals for each team.
• Manage internal reporting and analysis for financial profitability across multiple and/or complex projects and handled invoicing and receivables.
• Manage multiple complex projects simultaneously.
• Led business transformation and organizational change initiatives