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Jose
COMMERCIAL SERVICE TECH
20 years experience W2 Union City, NJ
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Jose
COMMERCIAL SERVICE TECH
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Customer Service Cat 6 Commercial Fiber Optic ISP Routers Switches
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Recent Experience
COMMTECH 4 COMMERCIAL SERVICE OPERATIONS TECHNICIAN 04/17 - present
Cat 6 Commercial Fiber Optic Routers Switches
COMMTECH 3 INSTALLATION & SERVICE OPERATIONS TECHNICIAN 08/13 - 04/17
ISP
FIELD TECHNICIAN 10/11 - 07/13
Summary

Demonstrated a natural affinity for troubleshooting and resolving business client issues quickly, and delivering outstanding customer service while doing so.

  • Worked with a variety of vendors and line of business applications for all departments.
  • Skilled in installing & upgrading customers services for cable, internet & phone.
  • Verifiable track record of consistently meeting work quotas and satisfying customers.
  • Very comfortable with working outside in all temperatures.

  • ? Certified Verizon Copper & DSL, FIOS Internet, Voice & Cable
  • ? Certified Optimum Cable, OV & Internet
  • ? Certified in Splicing Fiber
  • Certified Spectrum Commercial Tech 4

Top 5 Skills
SkillsProficiencyLast Used
Customer Service
2006
Cat 6
2020
Commercial
2020
Fiber Optic
2020
ISP
2017
Education and Certifications
Weehawken High School
Certified Spectrum Commercial Tech 4,
Certified Verizon Copper,
Preferences
Availability:Immediately
Willing to relocate?:Yes
Relocation preference
Any location
Prepared to Travel:No travel (0%)
Employment Type:Any
Security Clearance:No clearance
Citizenship:U.S. Citizen