Demonstrated a natural affinity for troubleshooting and resolving business client issues quickly, and delivering outstanding customer service while doing so.

• Worked with a variety of vendors and line of business applications for all departments.
• Skilled in installing & upgrading customers services for cable, internet & phone.
• Verifiable track record of consistently meeting work quotas and satisfying customers.
• Very comfortable with working outside in all temperatures.

• ? Certified Verizon Copper & DSL, FIOS Internet, Voice & Cable
• ? Certified Optimum Cable, OV & Internet
• ? Certified in Splicing Fiber
• Certified Spectrum Commercial Tech 4