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Salesforce Administrator and Sr. I.T. Systems Analyst
16 years experience W2 Dallas, TX
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Salesforce Administrator and Sr. I.T. Systems Analyst
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Project Management MuleSoft System Analysis SaaS Data Integration Salesforce APEX Business Development Data Management Data Migration
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Recent Experience
Salesforce Administrator and Sr. I.T. Systems Analyst 08/14 - present
Salesforce APEX Informatica Data Integration Data Management SaaS System Analysis Project Management MuleSoft
Salesforce Administrator and Technical Support Specialist 05/13 - 08/14
Salesforce Data Migration Data Integration
E-Commerce Manager 06/12 - 08/12
eCommerce Strategies Project Management

Certified Salesforce Administrator and Developer | Sr. IT Systems Analyst | Cloud CRM Consultant | E-Commerce Specialist | CSM and PMP on the way! Currently getting trained on Certified Scrum Master and Project Management Professional.

Expertise in enterprise SaaS products built on Force.com platform and App-exchange Integration tools:

  • Apex Dataloader, Visual Force pages, REST/ SOAP API
  • Demand Tools/People Import and Dupe-blocker
  • Clarizen Enterprise Project Management
  • Mule Soft - Dataloader.io
  • Informatica Cloud Data management
  • Adobe EchoSign
  • Zuora SaaS Payment Billing
  • Netsuite CRM Administrator

  • Manage the data migration project from NetSuite to Salesforce
  • Import data/customized user profiles, created Objects and data fields with experience in data migration and integration from NetSuite to Salesforce using Data Loader and Informatica Cloud.

  • Experience in SFDC Administrative tasks such as Creating Profiles, Roles, Users, Page
  • Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and Actions.
  • Installation and implementing packages within Salesforce platform and App-exchange.
  • Extensive understanding of various Business Processes and Applications in Salesforce.
  • Providing user training and seminars within the Salesforce organization.
  • Excellent problem solving skills and communication skills.

  • E-Commerce and Technical Support
  • Trained Clients on e-commerce web-store to maximize productivity.
  • Implemented Smart store videos, Manage product catalogs and Categorized online store.
  • Promoted customer's products and services on e-commerce platform.
  • Collaborated and Maintained Net Suite CRM, Magento CMS, Zendesk Support and JIRA Systems.
  • Extensive knowledge with various systems and domains including Tier I and Tier II technical support.

Top 5 Skills
SkillsProficiencyLast Used
Project Management
System Analysis
Data Integration
Education and Certifications
Attended in Master of Business Administration (MBA) - I.T, Information Technology and International Business, A
Ulyanovsk State University, 2013 - 2014
Attended in Business Administration and Management, General, A
Macomb Community College, 2007 - 2009
Salesforce.com Certified Administrator ADM 201, 2014
Salesforce.com Certified Force.com Developer, 2014
Willing to relocate?:No
Prepared to Travel:Up to 50%
Employment Type:Any
Security Clearance:No clearance
Citizenship:Green Card