Carolyn
crhegness@comcast.net
678-521-4699
Saint Augustine, FL 32092
Senior Director, Project Management Office
37 years experience W2
0
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Average rating
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Summary

  • Hands-on Senior Project manager professional with overall around 25 years of experience in IT and 14 years in Insurance P&C industry.
  • 9 years of experience of working with property insurance claims.
  • Highly proficient in Scrum and Agile methodologies.
  • Performed process and workflow design, quality control and quality assurance.
  • Strong communication, organization, presentation, and negotiation skills; able to influence and motivate others to peak performance in a fast-paced environment.

Core strengths include:

Impact Assessment | Risk Mitigation | Business Continuity | Quality Control

  • Agile, Scrum
  • Jira, Confluence, Service Now
  • Leadership & Collaboration
  • Analytical Problem Solving
  • Performance Management
  • Business Data & Analysis
  • Inclusivity & Empowerment
  • Strategic Planning/Execution
  • Regulatory Compliance
  • Client/Vendor Implementation
  • Technology Integration
  • Budgeting & Cost Control
  • Relationship Management
  • Impact Assessment
  • Risk Management
  • Business Continuity
  • Quality Control

Experience
Education
Bachelor's in Science, Agricultural Economics
University of Maryland, 1980 - 1984
Skills
Project Management
2020
29
Analysis
2020
8
Project Planning
2020
8
Quality Control
2006
8
Program Management
2011
7
Budget Management
2020
5
Procurement
2020
5
Risk Assessment
2020
5
Vendor Management
2020
5
Compliance
2015
4
BSA
1999
3
Business Analysis
1999
3
Business Requirements
1999
3
Process Improvement
1999
3
Systems Integration
1999
3
Training
2006
3
Data Warehousing
2001
2
Marketing
2001
2
Quality Assurance
2003
2
Test Case Preparation
2003
2
Agile Methodology
0
1
Analytics
0
1
Budgeting
0
1
Business Intelligence
0
1
Cabling
0
1
Change Management
0
1
Continuous Improvement
0
1
CRM
0
1
JIRA
0
1
Microsoft Excel
0
1
Microsoft Office
0
1
Microsoft PowerPoint
0
1
Microsoft Word
0
1
Performance Management
0
1
Problem Solving
0
1
Program Management
0
1
Risk Management
0
1
Scrum
0
1
Strategic Planning
0
1
Team Build
0
1
Timeline
0
1