Gleview Network Analyst, AS400 Specialist Supported over 250 PC users utilizing active directory system with a variety of computer applications including Lotus Notes and AS400 Mainframe. Worked with Microsoft Windows 98, NT, 2000, and XP. Set up network using DHCP, TCP/IP on all the current and previous operating systems. Used Cisco routers and T1 connections Administrator to over 10 different servers which networked everything from email to web sites. Setup, fixed and re-imaged PC's. Hardware and software support. Troubleshooting of over 250 PC's on the network with hardware and software support questions Lotus Notes Administrator. Involved in setting up Notes users and supporting over 200 email and notes clients SMTP Server Specialist
- Used Symantec software to check SMTP server for missing emails and unexpected viruses to protect the system Project coordinator for setting up new users and implementing user security Server administrator
- Maintained and supported up to 6 different servers to host internet, email and in-house dispatch program PC and User Inventory
- Used Microsoft Access to keep track of PC's, printers and current employees. EDI Transmission
- Used web-based program to send Electronic data to some of our biggest customers Microsoft OS Support: Implemented practice of solving technical issues through Remote Administrator to minimize business disruption nationwide AS400 Specialist. Worked with tape backups, queries, and reporting. Set up new users using Harris Data software. Fluent with the Iseries Operations Navigator. PC Hardware and software support. Worked with Gateway and Dell PC's, fixed problems over phone and also hands on support. Supported 200 users on PC/fax program Unifier IT server administrator
- Logged and generated reports tracking internet usage by employees. Various payroll tasks: 1099's, W2's, month end reports, Direct Deposit Payroll, Managed PC and User Inventory. Created and maintained employee database utilizing Microsoft Access and AS400 Responsible for hardware and software purchasing using various vendors like CDW, Insight, etc.