Project and Program Manager, Business Analyst, and Operations Manager with extensive client-facing and team management experience for high-risk, complex, enterprise-level projects and programs. Project teams ranged In size from five (5) to 100 team members with budgets of up to $35 million. Proven record of building relationships and trust with customers, stakeholders and team members. Excellent problem solver that is highly skilled at identifying and mitigating risks early during engagements. Directly managed a multifunctional division which included approximately 70 FTEs, including several managers. Demonstrated experience in:
- Leading, managing and developing people
- Managing Programs and Projects in a Professional Services environment
- Writing SOWs
- Building strong, loyal relationships
- Agile/Scrum/Waterfall
- Mergers and Acquisition
- Data Mapping
- Process Mapping, Report Writing, Data Analysis, Root Cause Analysis and Process Improvement
- Project and Risk Management
- Business Analysis
- Business Requirements
- Gap Analysis
- Vendor Management
- Testing and Training on New Process or System
- Six Sigma Black Belt Certified