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Raishell
raishellbaxter72@gmail.com
850-816-8310
7535 Brevard Street
Navarre, FL 32566
Customer Service Specialist
27 years experience W2
0
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Average rating
70
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Summary

*Leadership: Led teams consisting of cross departmental healthcare professionals in clinic and hospital settings

  • Project Management: Over-sight of office design and relocation project, electronic medical record conversion, created virtual call center, developed tracking system procedures, HIPAA compliance officer, provider credentialing officer, and Joint Commission accreditation manager
  • Crisis Intervention and Community Resource Coordination: Worked with medical team to assess health and safety conditions for pediatric to geriatric patients. Coordinated local and state agencies to provide required resources.
  • Data Analysis: Collecting, organizing, analyzing, and reporting data in the healthcare, finance, and hospitality fields
  • Budget and Human Resource Management: Responsible for annual medical supply acquisitions. Recruiting, hiring and training, OSHA compliance officer, and FMLA certification

Experience
Education
Master's in Public Administration
Walden University, 2020 - 2021
Minor: Emergency Management
Bachelor's in Organizational Dynamics
Eastern University, 2008 - 2010
Attended in Business Administration
University of Pennsylvania

Certified Office Manager

Certifications
Certified Office Manager
Skills
Customer Service
2021
25
Data Management
2021
25
Emergency Management
2019
20
Project Management
2018
15
Medical Assistant
2010
13
Sales
2019
3
Budget Management
2018
2
Family Practice
2018
2
Medicaid
2018
2
Medicare
2018
2
Nursing
2018
2
Surgical Nursing
2018
2