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Nancy
ngarcie0323@gmail.com
318-674-0323
Pensacola, FL 32507
Regional Director of Therapy Operations
21 years experience W2
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Summary

Dynamic result-oriented leader with a strong track record of Clinical Leadership performance in Day to Day Management with 20+ years in healthcare industry whom is seeking the opportunity to work as part of a team to offer excellent management experience, clinical resources, strong customer service orientation and healthcare operations.

Experience

  • 20+ Years of Management Experience to inspire and motivate teamwork for achieving goals and influence valuable changes
  • Bachelor of Science in OT with 20+ years ‘in management experience in health industry with Critical reflective skills and clinical knowledge in specific patient populations.
  • 20 yrs Multi-site management from 1999 to 2016 as Clinician, Site Director, Area Manager and Regional Director of Therapy Operations.
  • Effective Leader with Supervising employees; 5 states and 27 Locations.
  • Effective in meeting set goals census development, 20+ working knowledge of competitors and marketplace, creating strategies for marketing and action plans to meet goals.
  • New program development such as Memory Care, Chronic Pain, Shoulder Rehab, etc..
  • Knowledge of Clinical Reasoning, decision-making, and action. professional accountability, self-directed, self-disciplined, self-monitored, and self-corrective
  • Census and revenue growth, as well as experience managing budgets, P&L, and controlling operational expenses.
  • Knowledgeable of operations of hospitals and clinical departments in the healthcare field.
  • Obtaining and negotiating new contracts and Customer Satisfaction.
  • Innovative leadership skills, liaison, and demonstrates extreme flexibility
  • Experienced with monthly assessments/ Audits and Staff education, responsible for completion of assurance, operations and compliance /staff training.
  • Annual budgets, salaries, responsible for growth of staff in region, program development; quality care, maintaining compliance to company policies and programs; development of clinical operations, continuous quality improvement and business development.
  • Manages the direct care activities at Medical facilities to ensure maximize effort for facility and resident care.
  • Maintains good customer relations at the facilities to ensure services provided to all customers meets or exceeds the customer’s expectations.

Experience
Regional Director of Therapy Operations
Information Technology
Aug 2020 - present
  • ACTS Azalea Trace Retirement Community/ Rehab Director for all 3 levels of Care (IL, ALF, Skilled) ~2yrs Aug 2017 – Aug 2020
  • Select Specialty Hospital/ LTAC for Acute Critical Ill; 5 years
    • Rehab Director in La, later transferred to Pensacola Fl
    • Feb 2012 to 2017 Current Date
  • Red River Home Health- Clinical: Contract Status 2010 - 2011
  • LaVie Rehab @ Garden Court Nursing and Rehab: Clinical Management
  • Oct 2010 – Oct 2011
  • Northwest State School: 2010 Clinical Consultant/ OT Contract Status
  • Reliant- Rehabilitation: DOR, Area Manager, Regional Director Oct 2008-Oct 2010
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Contract Status
Feb 2012 - Jan 2017
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Clinical Consultant/ OT Contract Status
Oct 2010 - Oct 2011
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Clinical Management
Jan 2010 - Jan 2011
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Area Manager
Dec 1999 - Apr 2005
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Director of Rehab
Jan 2005 - Jan 2005
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Edit Skills
Non-cloudteam Skill
Education
Bachelor's in Professional Registration and Licensure
Louisiana State University Medical Center
Certifications
NBCOT certified
Skills