CompTIA A+ / CompTIA Network+ / CompTIA Security+
Microsoft Certified IT Professional (MCITP)
DELL Certified Technician
Apple Certified Macintosh Technician (ACMT
Apple Certified Support Professional (ACSP)
ITIL Version 3 Foundation
Information Security Foundation based on ISO/IEC 27002
ServiceNow System Admin Training
HDI Support Center Analyst (HDI-SCA)
HDI Support Center Team Lead (HDI-SCTL