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Khin
Senior Analyst Digital Workplace
16 years experience Quincy, MA
Khin
Senior Analyst Digital Workplace
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Desktop Support Mobile Devices System Administration Cisco Microsoft Excel MS SharePoint Network Administration Office 365 Printers VoIP
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Recent Experience
Senior Analyst Digital Workplace 03/19 - 04/20
Network Administrator 06/17 - 09/17
Cisco Network Administration VoIP VPN
Desktop Technical Support Analyst, Office 06/17 - 08/17
MS SharePoint Office 365 Printers
Summary

IT Senior Technical Support Professional with experience in installation/configuration, operations, systems maintenance, and hardware/software-related issues. Performed extensive system admin functions including configuring, upgrading, and managing servers. Highly proficient in Windows and MacOS software applications. Lead projects to upgrade software and hardware, and to resolve issues while closely working with the CIO and IT Directors and Vendors. Strengths include outstanding customer service, complex problem solving, analytical thinking, troubleshooting, excellent communication, and request fulfillment.

Top 5 Skills
SkillsProficiencyLast Used
Desktop Support
2017
Mobile Devices
2017
System Administration
2017
Cisco
2017
Microsoft Excel
0
Education and Certifications
APL-Mac 101-140 macOS Support Essentials
NEW HORIZONS TRAINING CENTER 2020
FUTURE MEDIA CONCEPT MAC APPLE TRAINING CENTER
MCP+I,
MCSA, MCT, MCSE, A+,
Preferences
Availability:Immediately
Willing to relocate?:No
Prepared to Travel:No travel (0%)
Employment Type:
Security Clearance:No clearance
Citizenship: