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Mario
maguirre@bellsouth.net
205-516-6600
Birmingham, AL 35226
Principal Project/Program Manager
25 years experience W2
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Summary

  • Senior Project/Program Manager with around 25 years of professional working experience.
  • Highly motivated and dedicated professional with vast expertise and experience in Complex Project/Program Management, Financial Analysis and Forecasting, IT Technical Expertise.
  • Experience managing and controlling large projects with multiple deliveries, timelines and complex requirements, coordinating teams of both internal and external (vendors/company’s partner) teams of 300-400 people within international and global projects.
  • Experience managing financial portfolios and conducting financial analysis for the Automotive industry clients with $35-$42M portfolio budget.
  • Being part of IT team has experience working close to BA, solution design, architects and software and application development teams managing an entire life cycle of the projects.
  • PMP Certified. Highly professional in managing projects in both Agile, Waterfall and mixed environments.
  • A skilled Facilitator, Trainer, and Coach. Adept in Leadership and Team Building, with exemplary Communication Skills.
  • Outstanding Problem Solving, Testing, and Troubleshooting abilities, delivering exceptional Customer Support.

Experience
Principal Project/Program Manager
Telecommunications
Sep 2007 - Jul 2020
Hoover, AL

Managed and delivered a portfolio of complex, high-priority enterprise technology programs across various industries including Telecommunications, Automotive, Transportation, and Security, among others.

  • Successfully headed and delivered dozens of enterprise-level, application software projects and programs with budgets ranging from $450K to $12M.
  • Assembled and directed dynamic, cross-functional project teams consisting of a multitude of internal and external stakeholders, including vendors and partners, at times numbering in the hundreds of resources, while ensuring on-time and on-budget delivery.
  • Drafted and employed complex project plans, assessed solution needs, maintained focused project scope, and encouraged creative solutions to complex issues by supporting innovative thinking and creative ideas from the teams.
  • Actively conducted risk assessment and mitigation throughout project lifecycles, encouraging open and timely communication across the project/program teams.
  • Recovered over $450k in erroneously billed project costs over the last three years by performing detailed financial analysis and enforcing accurate and consistent billing practices.
  • Excelled at clear and concise executive-level reporting, including metrics and financial analysis, for multiple, concurrent projects at any one time.
Microsoft Excel Program Management Project Planning Stakeholder Engagement Billing Analysis Risk Assessment
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Senior Project/Program Manager
Telecommunications
Oct 2001 - Sep 2007
Hoover, AL
  • Managed a multi-year deployment of an Oracle Accounts Receivable financial system for Telecommunications Companies, which, upon deployment, ultimately generated over $2B in revenue.
  • Established exceptional working relationships between internal teams and outside vendor partners enabling the development of detailed functional and non-functional requirements, test cases and other project deliverables on accelerated timelines.
  • Drafted process and training documentation as well as provided coaching for system end-users.
  • Received BellSouth's Service, Excellence & Commitment Award for delivery of the Billing System.
  • Managed a portfolio of multiple, concurrent, multi-million-dollar enterprise projects for AT&T's U-verse IPTV service and drove them to successful implementation.
  • Delivered a portfolio of CRM enhancement projects, providing a world-class customer experience for wireless end-users.
CRM Microsoft Excel Program Management Test Case Preparation IPTV Oracle Training
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Supervisor / IT Project Manager
Telecommunications
Oct 1996 - Oct 2001

Directed a team of Accounting Specialists tasked with ensuring billing accuracy across a five-state region.

  • Implemented process enhancements which increased billing efficiency and reduced errors by over 15% per monthly billing cycle.
  • Developed and successfully implemented procedures reducing the testing timeline for wholesale billing software projects from 12 weeks to 7 weeks, substantially reducing testing costs while maintaining exceptional quality.
  • Delivered multiple Competitive Local Exchange Carrier billing system enhancement projects which allowed for the tracking of previously unavailable carrier data, thereby successfully increasing data reporting accuracy by over 50% and satisfying external audit requirements.
Auditing Project Management Billing
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Edit Skills
Non-cloudteam Skill
Education
Bachelor's in Business and Management
Nova Southeastern University
Attended in -
Professional courses

Numerous professional courses in: Project/Program Management, Agile/SAFe Methodology Information Systems, Voice/Data Technology, Network Technology, Quality Management, and Interpersonal Skills.

Certifications
PMP Certification
Project Management Institute, Credential #426748
President, Board of Directors – Brock’s Gap Training Center (non-profit), Hoover, AL
Skills
Microsoft Excel
2020
18
Program Management
2020
18
Billing
2020
17
Analysis
2020
12
Project Planning
2020
12
Risk Assessment
2020
12
Stakeholder Engagement
2020
12
Auditing
2001
5
CRM
2007
5
IPTV
2007
5
Oracle
2007
5
Project Management
2001
5
Test Case Preparation
2007
5
Training
2007
5