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Stephen
srshobe@gmail.com
904-763-7512
Jacksonville, FL 32244
IT Manager, systems architecture, project manager, systems engineer
22 years experience W2
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Summary

Experience
Information Technology
Nov 2020 - present
Power, MT
network infrastructure utilizing new equipment as well as reallocating older equipment into new roles taking into consideration Storage network communication licensing Maintenance, management and support of 150+ Windows based servers (2003 and 2008). Management of different SAN appliances (NetApp, Compellant). Management of VMware VSphere 4.1 & 5.0. Configuration supporting multiple VMware hosts, 100+ Virtual Servers. Design implementation and management of multiple Xenapp servers with published applications and VDI. Project Manager / Infrastructure Engineer
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Information Technology
Nov 2020 - present
Power, MT
network infrastructure utilizing new equipment as well as reallocating older equipment into new roles taking into consideration Storage network communication licensing Redesign the configuration of the Cisco switches, routers, and firewalls reconfigure the VLANs so that they redirect data properly. Setup the ACL's to allow proper communications to the appropriate IP addresses and subnets. Create storage VLANs that connects the NetApp, EMC, and Equalogic to the appropriate Servers and Virtual Machines. Maintenance, management and support of 45+ Windows based servers (2003 and 2008) and maintenance, management and support of 3 RedHat Linux Enterprise servers. Management and support of three different SAN appliances (NetApp, EMC & Equalogic). Management of VMware VSphere 4.1 Configuration supporting 5 VMware hosts, 25 Virtual Servers and 100 Virtual desktops. Design implementation and management of 10 Citrix XenServers hosting high availability xenapp servers with published applications and VDI. Management of Barracuda SSL VPN appliances and data backup appliances. Project management of small to medium projects handling time line, resources, staffing, team supervision and client/vendor communications. IT Manager/ Network Engineer / Project Manager
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Senior Infrastructure Engineer
Information Technology
Jul 2019 - Nov 2020
Jacksonville, FL
Responsible for the day to day functions of maintaining the companies infrastructure systems, including but not limited to servers (Windows and Linux), Virtual environment, Switches and firewalls, security and monitoring appliances and software. Lead on several different infrastructure project including a complete upgrade to a new infrastructure environment. Lead on all virtual environments (VMware, Hyper-V and Nutanix). Sr engineer and administrator of all Windows and Linux servers. Sr. Engineer of Cisco Nexxus Switches and Palo Alto Firewalls. Lead Engineer in charge of storage management, managing over 2PB of storage and over 1PB of data
Cisco Firewall Hyper-V Linux Nutanix Storage Management Switches VMWare Windows
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EUC Enterprise Architect
Jul 2019 - Jul 2019
Enterprise Architecture
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technical expert to assist
Aug 2018 - Jul 2019
Jacksonville, FL
MSA Group I act in end user experience, assist in troubleshooting issues, develop solutions to issues, develop solutions in the SCCM environment for system and application installation. I act as a lead on specific projects and manage project timelines and resources. I am a technical resource on server-side and workstation projects.
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IT/RMM Manager
Feb 2018 - May 2018
  • MSP
  • Jacksonville, FL Manage a team of Network & Systems Engineer providing full IT Managed Services to Clients and Astadia. Act as a systems administrator/engineer for clients supporting Windows 2008, 2012 and 2016 servers, network systems (Cisco, Juniper, HP, Dell, Watchguard, Fortinet & Sonicwall), Enterprise storage (NetApp, EMC, Compellant, Equallogic, Commvault & Nimble), System wide software (ERP & EMR), managing web sites and web based applications through IIS, and managing Virtual/Cloud environments on an enterprise level (VMware, Citrix Xen, Hyper-V, Azure & AWS) as needed. Utilized System and network monitoring software (Logic Monitor, Splunk, etc). Act as project manager for client IT based projects. Develop and implement Policies and procedures for Astadia and for clients.
Project Management
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IT Director / Project Manager
Oct 2017 - Feb 2018
Project Management
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IT Director
Aug 2012 - Oct 2017
Anchorage, AK
Akeela, I set the direction and strategy for the IT department. I identify resources, develop and implement policies and procedures to achieve business initiatives, and coaching and mentoring staff to their full potential. I develop annual IT budget and business plan to support overall company objectives. I provide infrastructure strategies, enable innovations and leverage IT trends that can create business value. I am responsible for day-to-day IT Infrastructure and Operation teams by coordinating staffing and planning to accomplish business strategies. I develop annual IT budget and business plan to support overall company goals and objectives. Hands-on management of the Windows based network (Server 2008 & 2012), managing Virtual/Cloud environments on an enterprise level (VMware, Citrix Xen, Hyper-V, Azure & AWS). I managed the company websites and web based applications using IIS. I managed the LAN/WAN across 40 locations utilizing TCP/IP management on Cisco, Juniper and WatchGuard hardware. Hands-on administration of SQL server based applications. I lead and educate IT staff in project management skills as they handle IT projects. I also act as a project manager on large scale IT projects that impact the entire company.
Project Management
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Project Manager / Engineer
Information Technology
May 2012 - Aug 2012
Anchorage, AK
Design and planning of system upgrades to the
Database Upgrades Project Management
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Aug 2010 - Apr 2012
Anchorage, AK
  • IT Contract Services / MSP
  • Design and planning of system upgrades to the
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Information Technology
May 2009 - Aug 2010
Anchorage, AK
  • Security / IT Security Company
  • Fully responsible for all aspects of communications within the company including network, phone and Wireless phone communications. Re-design and implementation of the company network, creation and programming of a company intranet, setup and configure VPN Connections for remote users, setup WAN connections via VLAN systems from ISP, and standard daily administration tasks. Examples of standard administration task are account creation, management of the exchange 2007 servers, Active directory management on Windows 2003/2008 servers, desktop administration and troubleshooting, network printer troubleshooting, management of the backup and recovery system, support of the VOIP phone and voicemail system, handle communications between vendors, management, and end users and many other duties as assigned. Project management for security systems installations.
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System Administrator / Engineer
Information Technology
Aug 2008 - May 2009
Anchorage, AK
Contracted to clients as a systems administrator for all aspects of network, email, and security administration. These duties include but not limited to full network design and implementation to account creation to desktop support. Supported platforms are Windows 2000/2003 server, Windows Vista Bus., Windows XP Pro, LINUX and UNIX. Email Systems implemented and supported are Microsoft Exchange Server 2000 & 2003. LAN/WAN Support of Routers, Switches Firewalls. Business consultation on the design and implementation of the clients' network infrastructure, business applications, and all other aspects of the clients' information services.
Desktop Support Firewall LAN Linux Microsoft Exchange Network Design Network Infrastructure Routers Switches System Administration WAN Windows
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Account Manager
Mar 2006 - Sep 2007
Anchorage, AK
Handled all aspects of client communications involving the clients account with Tex R Us. Business consultation on the design and implementation of the clients' network infrastructure, business applications, and all other aspects of the clients' information services. Created contracts for multiple projects and agreements. Project manager over small to medium IT projects, including network infrastructures and complete business applications. Supervisor of a team of Sr. Network Engineers handling scheduling, training, morale, and complaints. Acted as emergency network engineer when all other staff was not available
Project Management
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Business Services Sales Representative
Apr 2004 - Mar 2006
Anchorage, AK
Assist professional organizations in design and acquisition on computer and network equipment. Account management of clients. Assist businesses in meeting their IT budget needs.
No skills were added
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Network Engineer
Information Technology
Apr 2002 - Sep 2003
Anchorage, AK
In House Network Engineer for SCO UNIX and Windows 2000/2003 Server Network. Contracted to clients as network engineer for all aspects of network, email, and security administration. These duties include but not limited to full network design and implementation to account creation to desktop support. Supported platforms are Windows 2000, Windows NT 4.0, Win 9x, Novell 3.12 and up, and SCO UNIX. Email Systems implemented and supported are Microsoft Exchange Server 5.5 & 2000 and GroupWise 5.5- 6.5. LAN/WAN Support of Cisco Routers, Pix & SonicWall Firewalls.
Cisco Firewall LAN Microsoft Exchange Network Design Network Engineer Routers UNIX WAN Windows
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Network Engineer
Information Technology
Apr 2000 - Dec 2001
Anchorage, AK
Contracted to clients for NT, Novell, & UNIX systems Network Administration, troubleshooting, design, and implementation and Database design & implementation mid-level programming. Administration of Cisco routers and switches on a LAN/ WAN level. GroupWise 6.5 and Exchange 5.5 & 2000 mail server administration and management. New client research, and project planning and design for computer related services.
Cisco Database Design LAN Network Administration Network Engineer Routers Switches UNIX WAN
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Network / Product Specialist
Information Technology
May 1999 - Apr 2000
IT Contract Services - Anchorage, AK Troubleshoot a wide range of computer problems over the phone. System Administration for NetWare & Windows NT (Account creation, password changes, profile setup, email administration (Exchange 5.5), network printer maintenance, network file & folder permissions, network account folder size restrictions). Mainframe account administration. Extensive use of network management tools to perform tasks assigned to me. Desktop installation, Network configuration. Software installation, configuration, and troubleshooting. Creation of NT scripts, and troubleshooting of Visual Basic programming.
Windows
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Edit Skills
Non-cloudteam Skill
Education
Information Technology
Charter College
Computer Science
University of Alaska Anchorage
College Prep
East Anchorage High School
Certifications
MCSE – Server Infrastructure
MCP+I
MCITP
VCP
Passed test for versions 5.5, 6.0, 6.5 (have not taken the certified class)
CISSP
Process
Security+
Skills
Project Management
2018
7
Windows
2020
4
Cisco
2020
3
Firewall
2020
3
LAN
2009
3
Routers
2009
3
Switches
2020
3
WAN
2009
3
Linux
2020
2
Microsoft Exchange
2009
2
Network Design
2009
2
Network Engineer
2003
2
UNIX
2003
2
Database Design
2001
1
Desktop Support
2009
1
Hyper-V
2020
1
Network Administration
2001
1
Network Infrastructure
2009
1
Nutanix
2020
1
Storage Management
2020
1
System Administration
2009
1
VMWare
2020
1
Database Upgrades
2012
1
Enterprise Architecture
2019
1