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Spenser
spenserchenmoscow@gmail.com
206-235-1662
Seattle, WA 98101
Project Manager
6 years experience W2
0
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3
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Summary

Experience
Project Manager
Mar 2017 - present
  • Identify, prioritize, and document new opportunities via brainstorming sessions, analyze feasibility of opportunities through market research data analysis and regular communication with key shareholders.
  • Implement agile management practices by facilitating exercises such as sprints and daily standups.
  • Maintain high engagement of stakeholders/clients with our team to manage client expectation and ensure our deliverables are meeting their expectations and make adjustments based on their feedbacks.
  • Lead clients' international expansion by matching them with appropriate partners and/or clients globally and facilitate effective communication.
  • Assist businesses to source products, ingredients, etc. internationally, plan and conduct due diligence inspections, and coordinate effective communication and negotiations to reach agreements.
  • Conduct conflict management among team members and stakeholders to provide win-win resolutions and guide the project back on track. Project Manager Unified Global Human Resources
  • Taiwan, Russia
Project Management
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Dec 2014 - present
  • Identify and reach agreement with Filipino and Vietnamese Japanese human resources agencies.
  • Communicate with potential employers and convert into employers (clients) and collaborate with employers (clients) to identify and meet deadlines of the arrival of laborers.
  • Conduct Work Breakdown Structure and assign team members to different tasks and provide problem solving assistance when needed.
  • Redesigned and ensure adherence to SOP designed for different employers (clients). SOP details include labor training requirements, labor qualifications, salaries, etc.
  • Assist laborers with cultural adaptations including communication between laborers and employers and decreased turnover rate by 25 percent.
  • Achieved the record of zero labor escapees. Increased client satisfaction by 33 percent which in turn increased business by 27 percent.
No skills were added
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Project Manager/General Manager
Dec 2014 - Apr 2020
  • Adopted agile approach to develop and manage programs aligned with business portfolio which saved 30% on costs.
  • Developed new courses with frequent releases and adjustments based on end users' responses which increased revenue by 10% within a year.
  • Formed, coordinated, and managed team members based on specific needs of projects at hand and continuously conducted team building activities and conflict resolutions which decreased employee turnover by 25%.
  • Oversaw app development which allowed student to view recorded courses at their convenience. Planned and executed strategies and acquired 20 new partner schools in one year period.
  • Conducted A/B testing of company website to evaluate effectiveness of messaging, promotional call to action banner, membership signup.
  • Identified new trends and carried out analytical assessment of feasibility based on organization resources and budget constraints.
  • Collaborated with marketing, sales teams, and other experts to achieve various goals.
Budget Management Project Management
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Edit Skills
Non-cloudteam Skill
Education
Communications
University of Washington 2009
Political Science
University of Washington-Seattle Campus 2009
Integrated Marketing
New York University
Certifications
Project Management Professional (PMP)
Certified ScrumMaster (CSM)
Professional ScrumMaster I (PSMI)
Google Analytics
Certificate in Teaching English to Speakers of Other Languages
Skills
Project Management
2021
9
Budget Management
2020
6