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Spenser
spenserchenmoscow@gmail.com
206-235-1662
Seattle, WA 98101
Project Manager
6 years experience
W2
0
Recommendations
Average rating
3
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Summary
Experience
Project Manager
Mar 2017 - present
Identify, prioritize, and document new opportunities via brainstorming sessions, analyze feasibility of opportunities through market research data analysis and regular communication with key shareholders.
Implement agile management practices by facilitating exercises such as sprints and daily standups.
Maintain high engagement of stakeholders/clients with our team to manage client expectation and ensure our deliverables are meeting their expectations and make adjustments based on their feedbacks.
Lead clients' international expansion by matching them with appropriate partners and/or clients globally and facilitate effective communication.
Assist businesses to source products, ingredients, etc. internationally, plan and conduct due diligence inspections, and coordinate effective communication and negotiations to reach agreements.
Conduct conflict management among team members and stakeholders to provide win-win resolutions and guide the project back on track. Project Manager Unified Global Human Resources
Taiwan, Russia
Project Management
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Dec 2014 - present
Identify and reach agreement with Filipino and Vietnamese Japanese human resources agencies.
Communicate with potential employers and convert into employers (clients) and collaborate with employers (clients) to identify and meet deadlines of the arrival of laborers.
Conduct Work Breakdown Structure and assign team members to different tasks and provide problem solving assistance when needed.
Redesigned and ensure adherence to SOP designed for different employers (clients). SOP details include labor training requirements, labor qualifications, salaries, etc.
Assist laborers with cultural adaptations including communication between laborers and employers and decreased turnover rate by 25 percent.
Achieved the record of zero labor escapees. Increased client satisfaction by 33 percent which in turn increased business by 27 percent.
No skills were added
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Project Manager/General Manager
Dec 2014 - Apr 2020
Adopted agile approach to develop and manage programs aligned with business portfolio which saved 30% on costs.
Developed new courses with frequent releases and adjustments based on end users' responses which increased revenue by 10% within a year.
Formed, coordinated, and managed team members based on specific needs of projects at hand and continuously conducted team building activities and conflict resolutions which decreased employee turnover by 25%.
Oversaw app development which allowed student to view recorded courses at their convenience. Planned and executed strategies and acquired 20 new partner schools in one year period.
Conducted A/B testing of company website to evaluate effectiveness of messaging, promotional call to action banner, membership signup.
Identified new trends and carried out analytical assessment of feasibility based on organization resources and budget constraints.
Collaborated with marketing, sales teams, and other experts to achieve various goals.
Budget Management
Project Management
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Edit Skills
Non-cloudteam Skill
Education
Communications
University of Washington 2009
Record has not been verified.
Political Science
University of Washington-Seattle Campus 2009
Record has not been verified.
Integrated Marketing
New York University
Record has not been verified.
Certifications
Project Management Professional (PMP)
Certified ScrumMaster (CSM)
Professional ScrumMaster I (PSMI)
Google Analytics
Certificate in Teaching English to Speakers of Other Languages
Skills
Project Management
2021
9
Budget Management
2020
6