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Debra
debparham@verizon.net
516-313-9033
Freeport, NY 11520
Sr. Project Manager
30 years experience W2
0
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Average rating
20
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Summary

  • Managed 10-15 projects simultaneously with budgets up to $3million
  • Managed major technology projects for NYC Health & Hospital, NYC HPD & NYCDEP, NorthshoreLIJ Hospital, Cablevision/AlticeUSA, NYC DOE DoITT, Winthrop Hospital, Beth Israel Hospital, Moody's Investment, Bloomberg, Bank Hapolim and other vertical markets.
  • Managed Data Center Migration projects. Deeply involved in planning and execution of migration plan Migrate/decommission all application and servers in DCI Scope, without disruption to Business Groups. Track and report all application instances scheduled for migration. Host weekly status meetings with senior management, business and technology teams. Coordinate closely with Implementation Engineers, Network Solutions Architect and cross-functional teams to ensure successful execution of Migrations on time within budget. Managed successful migration of critical production and contingency servers with no impact to business. Optimized data center projects by employing various migration strategies such as fork-lift migration & server consolidation.
  • Professional with strong experience in project management fundamentals such as how to effectively manage project tasks, scope, cost, communication and change
  • Hands-on experience with Legacy PBX TDM migrations to implementation of Voice into Data Networks (VOIP), Call Center PMO tools by create project artifacts including project process maps, minutes, risk and issue logs
  • Knowledge of the functional and technical activities involved in the implementation of technology related projects and programs
  • An understanding of application development and Waterfall and Agile methodologies.
  • Expertise in scheduling and manage project team meetings, create agendas and publish meeting minutes
  • Proficient in Project Management tools such as MS Project (validate pertinent data and work), Excel (create V-Lookups to pull), PowerPoint, Visio (creating and updating process flow diagrams, Data Flow diagram). JIRA, familiar with AUTO-CAD
  • Demonstrated an easy ability to see and contribute to both the big picture and the processes and procedures in the midst of often contradictory instructions

Experience
Sr. Project Manager
Jan 2017 - present
(Synergistic Systems-IT) NYC DOE Office of Telecommunications Deployment and Implementation in the Division of Instructional Information Technology and Telecommunications (DoITT). Leading Capital & SCA (School Construction Authority) projects for deployment to entire NYC schools sites.
  • Managing large enterprise unified communication designs and tracking progress of deployments/upgrades while working with engineers and vendors to successfully complete projects in timely manner
  • Review proposals and process for approval
  • Liaison with Telecom Department to coordinate Telecom vendors POE's and FIBER installation
  • Manage the school Structured Cabling Project from planning phase to closeout
  • Manage staff and other resources to meet the project goals
  • Communicate project requirements and status to all stakeholders
  • After cutover, updating DOE database to ensure Contract Administration commence
  • Assisting with lesson learned during closeout process
Project Management Vendor Management
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IT Project Manager
Jan 2016 - Jan 2017
IT Project Manager for major cable company on Long Island Managing project for the Critical System HEADEND division construction projects, upgrading UPS systems, installing Static Transfer Switch (STS) and PDU's, Data Center consolidation, DCIM, Wi-Fi, CMTS. Managing Capital and headend build projects and related Contractors, Engineers, Technicians and Architects while working joint vendor installation/upgrade projects. Interfacing with sub-contractors. Utilizing my Telecommunications and Network Planning Technologies experience including but not limited to VoIP, MPLS, Ethernet, LAN/WAN, DWDM. Responsible for the day-to-day activities of their Integration Services projects. Leading the daily management of the four main goals of every project: schedule attainment, budget attainment, quality of work, and customer satisfaction. This includes resource management, materials management, and customer management. Required to maintain and report status of project deliverables and metrics. Controlling the financial, applicable technology, and schedule performance of assigned projects within cost limitations and established standards. May coordinate proposal preparation, statements of work and specifications, estimation of product service costs. Established milestones and monitors adherence to project master plans and schedules.
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Project Manager
Mar 2015 - Apr 2015
Contracted specifically for Phase 1 of Discovery and Planning for a multi-phase Data Center Migration project for an Aerospace Technology environment. Responsibilities:
  • Arranged & scheduled client/stakeholder meetings with technical team
  • Prepared and delivered weekly status reports and presentations to senior leadership, staff, and technical teams outlining progress and activities on projects
  • Works with technical teams including Solutions Architects, Subject Matter Experts, and Client technical personnel
  • Capture meeting notes to share with project and technical teams
  • Develop Microsoft Project plans for completing project deliverables, including scheduling and coordinating activities of project team members
  • Assist Program Director with creation of asset discovery and migration strategies for business units based on consultative efforts with the clients and technical team
  • Maintain service guides, spreadsheets, and other data sources for input into the project
  • Manage technical risks throughout the project lifecycle
  • Resolves and/or escalates issues in a timely fashion
  • Applies significant knowledge of project management trends and developments to improve service to our clients
  • Managed Communication Plan professionally and effectively at all levels
Project Management
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Information Technology
Jan 2014 - Jan 2015
Managing technology projects for NEC Channel Gold Partners, NEC 8500 VOIP upgrades for a Regional Hospital in Louisiana and a National Account of an Automotive Distribution Center (traveling to Boston, Texas and Alabama). Project managed network deployments consisting of LAN/WAN installations, Cisco routers and switches, data switches, servers and gateways, IP Telephony (IPT), VOIP telephone system, gateways, system hub migrations, upgrades, ACD Call Center, Contact Centre (IPCC), CRM software and Unified messaging platforms. Migrating and installing Legacy PBX Tandem (TDM) switches and voicemail to VOIP and Unified Messaging Platforms. Maximized profitability of Telecom Service Operation. Solicit subcontractor bids for cable plant (ISP & OSP) installation, prepare floor plans and monitor performance of subcontractor to adhere to SOW and project timeline. Manage project within budgetary and scheduling guidelines. Managing project communications, to include regular status reporting to client, running project meetings and ensuring stakeholder involvement.
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Infrastructure Project Manager
Nov 2013 - May 2014
Successfully created innovative, high-quality solutions focused on business needs with a large global infrastructure which supports both product delivery and enterprise applications. Working within PMO environment and infrastructure teams and projects cultivated and used my in-depth knowledge of leading edge products and technology, coupled with industry and business skills, to influence client's delivery products and services, SAP, PLM Facilitated design and implementation approaches, while helping to identify (and avoid) potential problems, to ultimately ensure the success of solution construction, implementation and system integration. Interact with Senior Management team to lead cross function teams through highly complex Global network, server and storage system projects. Meeting project deadlines, effectively communicate verbally and in writing, establish and maintain effective working relationships with people at all levels, and exercise sound judgment in evaluating situations and in making decisions. As the Infrastructure Project Manager developed knowledge of the functional and technical activities involved in the implementation of technology related projects and programs. Maintaining integrity, initiative, drive, systems thinking, ability to work as a team, and good judgment strong experience in project management fundamentals such as how to effectively manage project tasks, scope, cost, communication and change Key responsibilities include:
  • Data Center migration and consolidation, working with infrastructure team
  • Create key project documents such as project schedule and requirements documentation
  • Work with project teams to determine work breakdown structures, detailed project plans, and critical paths
  • Monitor infrastructure project activities, ensuring proper prioritization of tasks and timeliness of completion
  • Manage infrastructure vendor relationships and activities
  • Delivered high quality work products across all projects
  • Identified and ensure that all key metrics are considered
  • Develop risk and change management plans for projects
  • Research and define project requirements
  • Lead a variety of projects and programs related to major systems development
  • Inspecting documentation and assuring it is complete, acceptable and in accordance with standards
  • Manage project team meetings, create agendas and publish meeting minutes
  • Facilitate knowledge transfer to the operations staff and provide support to resolve issues
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Project Manager
Jan 1990 - Oct 2013
Manage multiple PBX or VoIP installation projects simultaneously, with various complex applications designed to adhere to customer needs. More than 20 years of Telecommunications experience in Tandem (TDM) migrations to VOIP and SDLC applications. Coordinated installation and upgrades of circuitry infrastructure, provisioning circuits for implementation of Voice into Data Networks (VOIP) involved in Legacy PBX TDM migrations to implementation of Voice into Data Networks (VOIP) project managed network deployments consisting of LAN/WAN installations, Cisco routers and switches, data switches, servers and gateways, IP Telephony (IPT), VOIP telephone system, gateways, system hub migrations, upgrades, ACD Call Center, Contact Centre (IPCC), CRM software and Unified messaging platforms. Migrating and installing Legacy PBX Tandem (TDM) switches and voicemail to VOIP and Unified Messaging Platforms. Maximized profitability of Telecom Service Operations designed configurations that meet quality standards for contract specifications, billing and functionality requirements of Systems, Applications and Products (SAP)
  • Utilizing PEOPLESOFT for project tracking financial, time reporting and Project Reporting
  • Technologies such as client/server architecture, network architectures, web-based development, database architectures, ISP architectures including e-mail, LDAP, and provisioning
  • technical knowledge of all telecommunications products and services, including but not limited to POTS lines, PRI, SIP, DS1, DS3, MPLS, Private Lines, Ethernet products and in-building fiber providers
  • IP Fax server system integrator
  • CLOUD server applications projects Product Knowledge
  • NEC Product Line: VoIP SV8500, SV8300, SV8100, GNAV Call Center, UA5200, IPX, MA4000, SIP, AVST Voice Mail, NEC Fusion, NEC IP Peer to Peer CCIS, MA4000, Spectralink, SAP/ ERP, CRM CISCO, IVR Applications, Voice Mail Systems, Call Accounting, Wireless Communication, RIGHTFAX, Wygantt/DVS VOIP Call recording, NICE VOIP Call Recording, CLOUD based solutions
  • Analyze project requirements, implement database design, network design, provide engineering and user support
Project Management
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Non-cloudteam Skill
Education
Data Processing
Nassau Community College
Skills
Project Management
2021
28
Vendor Management
2021
5
Budget Management
2017
1