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Kiara
kortega.2291@gmail.com
201-279-2592
Jersey City, NJ 07305
Senior Sales Manager
6 years experience
W2
0
Recommendations
Average rating
11
Profile views
Summary
Skills
•Proficient in Spanish
•Business Acumen
•Sales Professional
•Relationship Management
•Conflict Management & Resolution
•Analytical
•Adaptable & Tech Savvy
•Customer Success
•Internal & External Communication
•Customer Relationship Management
•Sales Management
•Social Media Management
•Salesforce
•Micros POS
•Event Planning
•Business Development
•Higher Education Teaching
•Microsoft Office
•Training
•Marketing
•CRM Software
•Negotiation
•Recruiting
•Account Management
•Outside Sales
•Market Research
•Branding
•Pricing
Experience
Senior Sales Manager
Jan 2019 - present
Directly reports to VP of Sales and Marketing and dotted line to hotel General Manager.
Conduct quarterly account reviews to ensure that their performance is aligned with what was discussed during the contracting phase.
Surpassed sales budget by $1.5 Million in 2019 making it the most profitable year since its opening in May 2015.
Develop long lasting relationships with businesses/corporations such as Bimbo Bakeries USA, National Oceanic and Atmospheric Administration (NOAA), AT&T, Mitsubishi Electric, and Somnia Inc.
Function as the client's main point of contact from contract signing, logistical work, to resolving any issues that may arise.
Create sales plans and strategies to exceed established revenue and room night goals.
Continuously keeps client information up to date in the Salesforce Delphi, a cloud-based system.
Collaborate with various teams, on property and on a corporate level, to successfully fulfil our client's requests.
Exceed quarterly and annual monthly goals. Contracted over $3 Million in business in 2019. Client base ranged from generated from global based industries to local NYC based markets.
Project Management
Sales
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Adjunct Professor
Jan 2016 - present
Mentor and teach aspiring culinary and hospitality professionals.
Prepare daily lesson plans for the assigned courses using the course materials shared with me.
Prepare, administer, and grade assignments/exams in a timely manner to inform students of their progress and provide opportunities for growth.
No skills were added
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Event Services & Sales Manager
Jun 2018 - Dec 2018
Reported to Director of Sales and Marketing.
Secured and executed luxury events. Generated over $1 million in revenue annually, sold a variety of events including Dior product launch, Mondo Music Conference, private movie screening, and post wedding brunches.
Lead the integration and migration of the Sales and PMS software. Sales Force Delphi.fdc CRM, Micros Point of Sales, and Opera. Deployed successfully.
Partnered and trained cross functional teams. Teams included sales and marketing coordinators, event admin staff, food & beverage and operation leaders.
Created and launched a training program for all new sales, event, and marketing new hires which housed all applicable standard operating procedures and brand guidelines.
CRM
Project Management
Sales
Salesforce
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Sales & Marketing Coordinator
Apr 2015 - Jun 2018
Reported to Corporate Director of Sales and Marketing
Successfully Implemented and managed the hotel's marketing efforts, both digital and print.
Created all social media content and managing all social media platforms: Instagram, Facebook, and Twitter.
Assisted Corporate Director of Marketing in the development of the hotel's website. I took the initiative to learn the basic HTML coding skills needed to create/maintain the webpage up to date.
Managed 50% of the hotel's sales revenue/accounts. Annually, I successfully managed over $3 Million of group revenue business.
Implemented new Standard Operating Procedures for the operations team to assist in executing brand initiatives consistently with group, corporate, and event business.
Project Management
Sales
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Edit Skills
Non-cloudteam Skill
Education
Hotel, Restaurant and Tourism Management
Fairleigh Dickinson University 2013
Record has not been verified.
Hudson County Community College 2013
Record has not been verified.
Skills
Project Management
2021
5
Sales
2021
5
CRM
2018
1
Salesforce
2018
1