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Kiara
kortega.2291@gmail.com
201-279-2592
Jersey City, NJ 07305
Senior Sales Manager
6 years experience W2
0
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Average rating
11
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Summary

Skills

  • •Proficient in Spanish
  • •Business Acumen
  • •Sales Professional
  • •Relationship Management
  • •Conflict Management & Resolution
  • •Analytical
  • •Adaptable & Tech Savvy
  • •Customer Success
  • •Internal & External Communication
  • •Customer Relationship Management
  • •Sales Management
  • •Social Media Management
  • •Salesforce
  • •Micros POS
  • •Event Planning
  • •Business Development
  • •Higher Education Teaching
  • •Microsoft Office
  • •Training
  • •Marketing
  • •CRM Software
  • •Negotiation
  • •Recruiting
  • •Account Management
  • •Outside Sales
  • •Market Research
  • •Branding
  • •Pricing

Experience
Senior Sales Manager
Jan 2019 - present
  • Directly reports to VP of Sales and Marketing and dotted line to hotel General Manager.
  • Conduct quarterly account reviews to ensure that their performance is aligned with what was discussed during the contracting phase.
  • Surpassed sales budget by $1.5 Million in 2019 making it the most profitable year since its opening in May 2015.
  • Develop long lasting relationships with businesses/corporations such as Bimbo Bakeries USA, National Oceanic and Atmospheric Administration (NOAA), AT&T, Mitsubishi Electric, and Somnia Inc.
  • Function as the client's main point of contact from contract signing, logistical work, to resolving any issues that may arise.
  • Create sales plans and strategies to exceed established revenue and room night goals.
  • Continuously keeps client information up to date in the Salesforce Delphi, a cloud-based system.
  • Collaborate with various teams, on property and on a corporate level, to successfully fulfil our client's requests.
  • Exceed quarterly and annual monthly goals. Contracted over $3 Million in business in 2019. Client base ranged from generated from global based industries to local NYC based markets.
Project Management Sales
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Adjunct Professor
Jan 2016 - present
  • Mentor and teach aspiring culinary and hospitality professionals.
  • Prepare daily lesson plans for the assigned courses using the course materials shared with me.
  • Prepare, administer, and grade assignments/exams in a timely manner to inform students of their progress and provide opportunities for growth.
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Event Services & Sales Manager
Jun 2018 - Dec 2018
  • Reported to Director of Sales and Marketing.
  • Secured and executed luxury events. Generated over $1 million in revenue annually, sold a variety of events including Dior product launch, Mondo Music Conference, private movie screening, and post wedding brunches.
  • Lead the integration and migration of the Sales and PMS software. Sales Force Delphi.fdc CRM, Micros Point of Sales, and Opera. Deployed successfully.
  • Partnered and trained cross functional teams. Teams included sales and marketing coordinators, event admin staff, food & beverage and operation leaders.
  • Created and launched a training program for all new sales, event, and marketing new hires which housed all applicable standard operating procedures and brand guidelines.
CRM Project Management Sales Salesforce
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Sales & Marketing Coordinator
Apr 2015 - Jun 2018
  • Reported to Corporate Director of Sales and Marketing
  • Successfully Implemented and managed the hotel's marketing efforts, both digital and print.
  • Created all social media content and managing all social media platforms: Instagram, Facebook, and Twitter.
  • Assisted Corporate Director of Marketing in the development of the hotel's website. I took the initiative to learn the basic HTML coding skills needed to create/maintain the webpage up to date.
  • Managed 50% of the hotel's sales revenue/accounts. Annually, I successfully managed over $3 Million of group revenue business.
  • Implemented new Standard Operating Procedures for the operations team to assist in executing brand initiatives consistently with group, corporate, and event business.
Project Management Sales
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Non-cloudteam Skill
Education
Hotel, Restaurant and Tourism Management
Fairleigh Dickinson University 2013
Hudson County Community College 2013
Skills
Project Management
2021
5
Sales
2021
5
CRM
2018
1
Salesforce
2018
1