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Jonathan
J_santo@hotmail.com
352-262-1979
Tampa, FL 33602
Program/Project Manager
17 years experience W2
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Summary

Currently searching for Project Management roles centered around Process Improvements, Reengineering, App Development/Support, Data-warehousing or Software Implementations. I am open to a wide range of industries.

Skills

  • Agile
  • Data Warehouse
  • Jira
  • Requirements Gathering
  • Scrum
  • Business Analysis
  • Microsoft SQL Server
  • SDLC
  • Visio
  • User Acceptance Testing
  • XML
  • Application Development
  • Business Requirements
  • Test Cases
  • Microsoft Excel
  • Microsoft Project
  • IT management
  • System design
  • Project management

Experience
Engagement Manager
Information Technology
Aug 2019 - Apr 2020
  • Led software implementations for Life Science and Pharmaceutical companies in highly regulated environments. Provided project management as well as consulting expertise to clients.
  • Managed 5-7 projects at a time with budgets of $50k-$175k and 2-3 resources each Program Lead
Project Management
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Program Manager
Information Technology
Aug 2015 - Jun 2019

HR Technology PMO

  • PMO lead for project that transitions Global HR data warehouse to Workday (HCM) cloud ? $20 million budget, project team of 50 people in 10 work streams ? Portfolio Management
  • Ensured the structure of Key Initiatives are aligned with Programs and Projects and their deliverables aligned with the approved budgets ? Governance role ensured proper tools and templates were used across HR Tech Book of Work for multiple Directors while maintaining high levels of quality content ? Developed project plan and managed risks, issues, dependencies and action items at Program level. ? Big Data Project migrated functional HR data to the platform for analytics using Hadoop, Spark, Java and Ab Initio tools/technologies
  • Managed the Data Acquisition and Consumption project for global regulatory reporting for CCAR 14Q, CCAR 14M, FDIC and Basel ? $35 million budget, 35 countries, project team of 80 people
  • Lead the Agile Development Rollout project. Organized training and tools (TFS, JIRA) for development and business teams and provided structure to rollout new teams across the organization. Experience as Scrum Coach and Product Owner on data warehouse projects (Scrum, SAFe)
  • Orchestrated the scheduling and cadence of multiple technology teams by working with team leads to minimize use of the business client's time
Agile Methodology Big Data Data Warehousing PMO Product Owner Program Management Project Management Project Planning Scrum Hadoop Ab Initio Java Spark Workday
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Program Manager
Information Technology
Feb 2015 - Aug 2015
Tampa, FL
  • Managed the data quality program for Human Resources and Citi Private Bank
Program Management
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Project Manager
Information Technology
May 2014 - Feb 2015
Tampa, FL
  • Centralized 35 countries' financial transaction data allowing for aggregated regulatory reporting
  • Managed the interactions between 5 technology teams, entire project team consisted of approximately 75 people with a budget of $10 million
  • Managed the project plan for the Pilot, Infrastructure and Data Quality phases of the project
  • Presented weekly status reports to upper management
Project Management Project Planning
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Project Manager
Information Technology
Oct 2013 - Apr 2014

  • Established department framework for managing projects, including project plan, tracking for day to day activities, management reporting and workflow diagrams in Visio
  • Realized a cost avoidance of $150,000 by providing analysis that monitored and controlled transactions for a new regulatory requirement and ensuring transactions were not improperly billed
  • Project Manager for operational and new implementation projects
  • Healthcare, ICD-10, Call Center, Mail Order Pharmacy and Retail initiatives
MS Visio Project Management Project Planning
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Project Manager
Information Technology
Nov 2010 - Mar 2013
  • Project Manager for SAP eSourcing application (.net based) using Waterfall SDLC methodology and project management framework based on PMI and industry best practices - projects provided integration with supplier and asset management applications, and consisted of teams of around 10 people that lasted about a year
  • Delivered presentations to all levels of the organization
  • Created Project Plans, Project Charters and Scope documents, provided Status updates to stakeholders
  • Maintained Risk, Issue, Change Request and Actions log
  • Delivered Communications to the Procurement organization, led User Acceptance Testing
  • Used SharePoint to create project plan and summary information to keep the organization up to date with the status of projects
  • Developed influencing skills in large, glob
Project Management Asset Management MS SharePoint Project Planning SAP SDLC Stakeholder Engagement Waterfall
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Project Manager
Information Technology
Oct 2007 - Mar 2010
  • Led $1 Million software implementation at 5 locations, each with a project team of 5-10 people, across the US for large medical device company that included integration with legacy systems, business process mapping using Visio, and requirements gathering using Excel, over the duration of a year
  • Configured Information Systems (SaaS and On Premise environments) to accommodate more than 20 different life science FDA regulated companies and their business processes, typical project teams of 5 people with implementation cycles of around 3 months
  • Delivered presentations to all levels of the organization
  • Managed client expectations through regular communication and status updates
  • Used SDLC methodology similar to Agile with small scope, development, implement and test iterations
  • Scoped out work and allocated resources to fit time and budget constraints
  • Developed project plans, maintained issue logs and contact lists
  • Trained 5 to 10 end users at a time in a classroom setting on how to use the Quality System, provided learning guides, documentation and support to increase retention using Word and Excel
  • Created UAT and Validation test scripts
Agile Methodology Microsoft Excel SDLC Project Planning MS Visio Project Management Requirements Gathering
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Quality Engineer
Information Technology
Mar 2005 - Apr 2006
  • Led a 6 member cross functional team, in the new MES implementation, configured a system that increased production in RMA department from 10 circuit boards to 100 per day
  • Supported manufacturing, addressed top quality issues, analyzed defect data using Excel and made changes to minimize defects (IPC-A-610D, ISO 9000), completed six sigma projects
No skills were added
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Systems Engineer
Information Technology
Mar 2004 - Mar 2005
  • Led web based time keeping system initiative to replace punch cards, allowed for more accurate bids
  • Made software reusable, decreased average completion time from three hours to one hour, supported local network, programmed WBT using Macromedia Flash
Adobe Flash Systems Engineering
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Edit Skills
Non-cloudteam Skill
Education
Master's in Business
University of Florida Warrington College of Business 2007
Bachelor's in Industrial and Systems Engineering
University of Florida 2003
Certifications
Project Management Professional (PMP)
CSM
Six Sigma Green Belt
Skills
Project Management
2020
10
Project Planning
2019
9
Agile Methodology
2019
6
Program Management
2019
4
SDLC
2013
4
Ab Initio
2019
3
Big Data
2019
3
Data Warehousing
2019
3
Hadoop
2019
3
Java
2019
3
PMO
2019
3
Product Owner
2019
3
Scrum
2019
3
Spark
2019
3
Workday
2019
3
Asset Management
2013
2
Microsoft Excel
2010
2
MS SharePoint
2013
2
MS Visio
2014
2
Requirements Gathering
2010
2
SAP
2013
2
Stakeholder Engagement
2013
2
Waterfall
2013
2
Adobe Flash
2005
1
Systems Engineering
2005
1
Application Development
0
1
JIRA
0
1
MS Project
0
1
Process Improvement
0
1
SQL
0
1
System Design
0
1