Responsibilities included developing and maintaining the necessary relationships for each project (client reps, contractor reps, managers, engineers, and installers)
- Participates in testing and quality assurance processes to assure system meets client needs and corporate standards.
- Responsible for the financial performance of each project from a labor perspective.
- Responsible for reviewing timesheets for assigned team members.
- Enforce company approved installation methods and techniques.
- Ensure all work complies with company policies, procedures, standards and conventions.
- Assure each system's build is in accordance with installation drawings and that red lines are delivered back to the Design Engineer in order to generate as-builts.
- Ensure that travel arrangements have been made for the transportation of Installers when assigned from other regions.
- Ensure all project participants maintain proper safety practices.
- Always anticipating, looking ahead for barriers which may de-rail project, developing structures or means to resolve unforeseen problems.
- Provide detailed direction and supervision of Installers for assigned projects.
- Handles other duties relative to the job as assigned by management.
- Ensure and achieve the highest level of customer service for each and every Project assigned.
- Obtain a customer satisfaction survey after closure of job.
- Manage sub-contract work according to company policy Positions supervised: o Design Engineer