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Alan
alan.b.spolar@gmail.com
630-772-2571
Clair Mel City, FL 33619
Product Manager
24 years experience W2
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Summary

Product/Technology professional, passionate about growing profitability by leveraging my extensive product and technology leadership with expertise in building leading-edge products in Agile environments worldwide. Specializing in working across an organization as a business partner, creating the strategic alliances that enable successful transformation, mission alignment and customer satisfaction.

Experience
Product Manager
Aug 2018 - present
Founded an eCommerce store and brand, specializing in health, and wellness all-natural plant-based products. New product commercialization resulted in $50k in revenue within the first year of business. Technical Environment & Methodology included WordPress, WooCommerce, and Kanban. GENESIS LIFE is a premier global supplier of all-natural, plant-based, organic, health, and wellness products.
  • Executed new product Go-To-Market events, to include prioritization, scheduling, packaging, commercialization and customer communication for an eCommerce store
  • Managed, prioritized, and assessed the impact of all work items, such as new features, defects, etc., including providing the decision to create, fix or defer at the project and program level, resulting in increased eCommerce site performance load time, sessions, bounce rate, session duration, and revenues
  • Utilized an advanced understanding of customer needs, as well as business vision and strategy, to prioritize investment, business value and delivery to reach business profitability within 3 months
  • Served as the business requirements expert, engaging and managing the work of subject matter specialists from the business
  • Worked with business to develop metrics to manage and track benefits, adoption, and risks to operations such as product order fulfillment time
  • Responsible for vendor/supplier relationships resulting in increased profitability
  • Responsible for email marketing and social media marketing campaigns (Facebook, Instagram, Twitter, YouTube) increased social media following 4,000% and revenues by 30% Catalina St. Petersburg, FL
eCommerce Strategies MS Visio Application Packaging Business Requirements Social Media Wordpress Twitter
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Aug 2014 - Mar 2016
Directed the In-Store cross-functional team responsible for new feature delivery and maintenance of Catalina's In-Store Product globally (US JP), consisting of the In-Store media platform, printers, printer drivers, In-Store pc operating system, ISOs and printer firmware. Wrote Epics, User Stories and prioritized product backlog. Pioneered Team Agile best practices for team performance improvement resulting in cost savings of $70k in a year. Created Agile Center of Excellence to drive grassroots Agile transformation resulting in cost savings of $200k across the company. Technical Environment & Methodology included C++, Windows, Kanban, Scrum, BDD (Behavior Driven Development).
Agile Methodology Database Maintenance Microsoft Excel Scrum C++
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Sr. Business Analyst
Aug 2014 - Aug 2014
Business Analysis
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Buyer Vision (BV)
Professional/Consulting Services
Jun 2013 - Aug 2014
Prepared requirements requirements process and standards for Catalina as a member of the Agile methodology contributed to the Total Patient Management (TPM) Buyer Vision (BV) Automated Reporting and Content Distribution System (CDS) projects. Culminating in over 25 Epics, 400 User Stories and 3 major product launches. TPM was Catalina's, Health channel initiative for personalized, digital media and consisted of implementing Direct Mail, IVR and Digital products. BV represents Catalina's marketing effort for online and mobile ads based on data mining and analytics. CDS consisted of implementing a new creative distribution system, for delivering creative content from Catalina to retailer stores.
Agile Methodology Data Mining Digital Media MS Visio
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Principal
Information Technology
Dec 2011 - Jul 2013
Founded consulting business focused on software application design and development, by providing custom software web based applications for business processes. Partnered on the development and Go-To-Market efforts of a fully customized, cloud based, CRM product.
Application Design CRM
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Consultant, SAP Business Analyst
Information Technology
Sep 2012 - Mar 2013
Executed documentation and data testing of Mosaic's SAP Environmental Control and Sustainability Performance Management software module implementation as a member of the OneSource, ASAP, SAP project development team. Mosaic is the world's largest supplier of phosphates and potash which helps to grow the world's food. Consultant, Functional Analyst, ULTA Beauty Products & Salons, Bolingbrook, IL
Business Analysis SAP Performance Management Documentation
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Information Technology
Dec 2011 - Apr 2012
Led the functional design and testing of ULTA's Loyalty web-based platform and the website a member of the Loyalty Platform and .COM, Agile, project development team. The project consisted of a new loyalty center for ULTA.com, coinciding new functionality being added to the LPS, conversion of old loyalty program stores to the new points-based program and changes to the POS receipts. Conversion consisted of 10 million members and 119 stores. Consultant, Business Analyst, Dearborn National, Downers Grove, IL
Agile Methodology Business Analysis
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Banking/Financial
Jan 2011 - Dec 2011
Led the business analysis of Dearborn's Web Portal redesign using the SDM, and Agile methodologies as a member of the Web Portal redesign project team. Dearborn National offers a broad selection of highly competitive insurance and financial products covering diverse markets, including: Group Benefits (employer-paid/voluntary), Worksite, Individual and an array of value-added services. Consultant, Project Manager, Dearborn National, Downers Grove, IL
Agile Methodology Project Management
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Apr 2010 - Dec 2010
Led the functional design of Ulta's new Loyalty web-based platform as a member of the new Loyalty Platform project development team. Created functional design documents and wireframes. Consultant, Release Manager, Health Care Service Corp./Blue Cross Blue Shield, Chicago, IL
Wireframing
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Consultant, Business / System Analyst
Information Technology
Jan 2009 - Nov 2009
Directed release management and release process improvement during the 2009 Business Software Release schedule which consisted of 5 major and 4 minor releases.
BSA Process Improvement System Analysis Release Management
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Information Technology
Jan 2008 - Jun 2008
Provided business analysis as a member of the Business Systems Analyst team which participates the development of business applications following the Iterative methodology, to meet business operational needs. IAA specializes in providing insurance companies with a number of specialized services surrounding the liquidation of total-loss vehicles.
BSA System Analysis
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Consultant, Analyst
Jul 2007 - Jan 2008
No skills were added
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Provided technical support
Information Technology
Oct 2006 - Jul 2007
member of the Enterprise Applications Support team responsible for supporting various financial applications used to meet the following business, department operational needs: Tax, Cash Management, Real Estate, Controller, and Accounts Payable. Exelon is the parent energy company, which owns electric and nuclear energy companies. Consultant, Business / System Analyst, AC Nielsen, Schaumburg, IL Developed reports, as a member of a development team responsible for delivering AC Nielsen's new "One Global Delivery Platform (OGDP)" crossing multiple product lines, delivering online reporting solutions for retailers and manufacturing, using the Agile methodology. ACNielsen offers an integrated suite of market information gathered from a wide range of sources, sophisticated analytical systems and methodologies and dedicated professional client service to help their clients optimize growth.
BSA System Analysis Agile Methodology Enterprise Applications Technical Support
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Led Campaign Operations Support
Sep 2000 - Jun 2004
providing primary support of loyalty email processes and queries, based on user data demographics, on an Oracle 9i environment. Executed the successful delivery of over 120 million pieces of email per month.
Oracle
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Client Administrator
Dec 1997 - Sep 2000
Directed the operational management of the administrative services for over 15 middle market customers, valued at $1.5M revenue yearly. Managed all Account Management Team (AMT) results including meeting performance metrics totaling $750k.
Account Management
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QA\PR Intern
Information Technology
Sep 1997 - Dec 1997
Ltd. Managed Quality Assessment Database on PARADOX
No skills were added
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Database Administrative Intern
Information Technology
Jun 1997 - Aug 1997
Designed and managed a Real Estate Database with MS ACCESS
MS Access
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Edit Skills
Non-cloudteam Skill
Education
Northern
Illinois University
Certifications
Master Certification
ITIL Certification, License 1222828, 2013
Skills
Agile Methodology
2016
4
MS Visio
2021
3
Oracle
2004
3
Account Management
2000
2
Application Packaging
2021
2
Business Requirements
2021
2
eCommerce Strategies
2021
2
Social Media
2021
2
Twitter
2021
2
Wordpress
2021
2
Application Design
2013
1
BSA
2009
1
C++
2016
1
CRM
2013
1
Data Mining
2014
1
Database Maintenance
2016
1
Digital Media
2014
1
Microsoft Excel
2016
1
Scrum
2016
1
System Analysis
2009
1
Business Analysis
2014
1
Documentation
2013
1
Enterprise Applications
2007
1
MS Access
1997
1
Performance Management
2013
1
Process Improvement
2009
1
Project Management
2011
1
Release Management
2009
1
SAP
2013
1
Technical Support
2007
1
Wireframing
2010
1