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Daniel
dpuyau@gmail.com
904-993-5535
St Augustine, FL 32080
Sr Product Manager
22 years experience W2
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Summary

  • High energy senior leader with over 8 years of experience in software Product Management and with a passion for UI/UX.
  • Results-oriented leader with a proven track record of execution and delivery.
  • Proficient in working in Agile Scrum team/environment.
  • From Enterprise level SaaS solutions to innovative mobile apps, I have a history of bringing teams together and delivering in the most difficult environments.
  • Fluent in Microsoft Products – Word, Excel, Powerpoint, Teams, Sharepoint, Visio, etc. Extensive JIRA, Confluence, Azure cloud experience.
  • Welcome professional challenges, regardless of their size and my expertise.

Experience
Senior Product Manager
Information Technology
Sep 2018 - present

Owns and leads the analysis, prioritization, and delivery efforts related to the decomposition of Beeline's existing software offerings by effectively balancing our goal of decomposing our legacy monolith code base into Azure cloud-based micro services while ensuring we continuously deliver value via new features and enhancements by analyzing market research, net promoter scores, customer and partner feedback, and the competitive landscape. Continuously communicates initiative progress to stakeholders and conducts ongoing product feedback workshops to ensure we are on-target to achieve our anticipated growth goals at launch.

Product Management Stakeholder Engagement MS Azure Microservices
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Product Manager
Information Technology
Jan 2017 - Sep 2018
Jacksonville, FL

Responsible for developing and executing the product vision, strategy, concept, and delivery of two native iOS and Android mobile apps and first-in-the-industry, AI-powered virtual assistant to help hiring managers carry out common tasks. Conducted product feedback workshops with customers to help refine user stories and acceptance criteria to maximize the perceived value when each feature was launched to market.

Android iOS MS Visio
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Product Owner
Information Technology
Jan 2012 - Jan 2017
Jacksonville, FL

Collaboratively worked with multiple Scrum teams to achieve our business objectives by successfully developing and launching new products and features in accordance with our strategic roadmap. Consistently prioritized and maintained a backlog of features, user stories, and detailed acceptance criteria balancing both customer and business impact while maintaining velocity towards sprint and quarterly goals. Worked with product marketing on digital marketing go-to-market launch plans and collaborated with Training to educate client facing teams on new products and features.

Product Owner Scrum
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Operations Manager
Information Technology
May 2011 - Dec 2011
Jacksonville, FL

Responsible for managing a Call Center team of approximately 135 associates and team leaders. Coordinated strategic delivery planning and performance management of all call center functions. Aligned and managed resources to accomplish key priorities and objectives by monitoring all service standards, capacity plans, training, and overall performance across sites. Networked and navigated within the organization to resolve issues and built effective cross departmental relationships.

Performance Management Call Center
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Operations Manager
Information Technology
Nov 2009 - May 2011
Jacksonville, FL

Responsible for many aspects of the planning and execution of both residential and commercial construction initiatives including project planning, material procurement, budget management, scheduling, and IT support. Implemented a project management system to map out projects which minimized delays and missed milestones. Reduced waste and increased profits by 16% by forecasting the need for equipment, materials, labor, and operational costs for all phases of the projects.

Project Management Project Planning Budget Management Procurement
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Operations Manager
Feb 2004 - Nov 2006
Jacksonville, FL
No skills were added
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Implementation Manager
Dec 1999 - Dec 2004
Jacksonville, FL
No skills were added
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Edit Skills
Non-cloudteam Skill
Education
Bachelor's in Business Management
University of North Florida, 1996 - 2000
Certifications
Certified Scrum Product Owner® (CSPO®)
Scrum Alliance, 2020
Situational Leadership II
The Ken Blanchard Companies, 2015
Pragmatic Marketing Certified
Pragmatic Marketing, 2012
Skills
Product Owner
2017
5
Scrum
2017
5
Microservices
2021
2
MS Azure
2021
2
Product Management
2021
2
Stakeholder Engagement
2021
2
Android
2018
1
Budget Management
2011
1
iOS
2018
1
MS Visio
2018
1
Procurement
2011
1
Project Management
2011
1
Project Planning
2011
1
Account Management
0
1
BIM
0
1
Business Analysis
0
1
Call Center
2011
1
Cloud Migration
0
1
CRM
0
1
Devops
0
1
Hybrid Cloud
0
1
Performance Management
2011
1
Process Improvement
0
1
Program Management
0
1
Requirement Analysis
0
1
SaaS
0
1
SAP
0
1
SDLC
0
1
Strategic Planning
0
1
Team Build
0
1
UI
0
1
Vendor Management
0
1
Waterfall
0
1
Wordpress
0
1
Awards
Truth Finder Award 2016, 2016