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Sidharth
shahsidharth23@tamu.edu
979-422-7879
College Station, TX 77840
Technical Program Manager Intern
3 years experience
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Average rating
2
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Summary

Resourceful Technical Program Manager skilled in streamlining operations and maintaining schedules to ensure maximum customer satisfaction and business revenue. Expertise in coordinating diverse teams and resources to complete objectives. Organized and detail-oriented with pro-active and hard-working nature. On path towards CAPM certification

Experience
Technical Program Manager Intern
Jun 2020 - Aug 2020
  • Liaised amongst the Product, Engineering, Cloud Ops and Support teams across four locations (US, Germany, China & India) for successful customer adoption and managed 13 stakeholders from these teams
  • Increased visibility of internal programs (Rewards&Recognition, IP Patent Filing) through mass emails and presentations
  • Documented the program statuses, discussions, roadmaps and other nonfunctional requirements (NFRs) on the Confluence pages
  • Biweekly presentations to report the project status to the senior leadership (SVPs)
  • Reduced the daily error incidents by more than 40% by designing the "Incident Handling and Handover" process along with an "Escalation Matrix" to streamline and automate the error management
Stakeholder Engagement Program Management Scala
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Business Analyst
Aug 2016 - Jul 2018
QBE Insurance Group Ltd Business Analyst
  • Liaised with different stakeholders for creating technical and fundamental design for data migration of 50,000 policies (
  • 100GB) resulting in zero downtime, uninterrupted business processes and smooth transition within CRM systems
  • Automated ETL processes by creating bash scripts reduced time to run batches by 40%
  • Eliminated discrepancies worth $10MM in policy premium causing variance of balance with general ledger by conducting reconciliation of reports from two primary underwriting systems
  • Involved in SQL Query tuning and provided tuning recommendations to ERP jobs, reducing CPU memory usage by 17%
  • Conducted regression and user acceptance testing for transactions processing in payments division, reducing testing time by 40%
Business Analysis SQL Stakeholder Engagement Regression Testing MS Visio ETL ERP Data Migration CRM BaSH
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Operations Consultant Intern
Medical Devices
Feb 2016 - Aug 2016
  • Surveyed trajectory for product launch of UberMoto (two-wheeler bike taxi service) to decide key metrics involving supply chain management, price and costing strategy and minimum business guarantees contributed to early adoption by 10,000 customers
  • Developed driver classification algorithm using regression models in Python and identified KPIs to analyze driver behavior and classify targeted drivers led to an increase in driver turnover ratio by 15%
  • Analyzed vehicle data to define marketing campaign for business development team increased driver acquisition by 33%
  • Built models for predicting driver attrition probability using techniques like Logistic Regression, Random Forest in R achieving an accuracy of 80%
  • Managed a team of 10 customer support executives at partner support center boosted customer satisfaction score by 20 points and net promoter score by 16 points PROJECTS
  • New York City Bus Data Analysis: Data-driven information system using Python, AWS EC2, MariaDB Galera cluster & MongoDB
  • Datawarehouse: Structured a data warehouse for an online book store using SQL Server for better shelf and inventory management
  • Cybersecurity Risk Assessment: Qualitative assessment report for assets in a medical center. Derived the Asset identification & classification, vulnerability & threat identification, risk estimation & risk management strategyv
SQL SQL Server AWS MariaDB MongoDB Regression Testing Python Risk Assessment Data Analysis AWS EC2
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Edit Skills
Non-cloudteam Skill
Education
Management Information Systems
Texas A&M University Mays Business School 2021
Skills
Regression Testing
2018
2
SQL
2018
2
Stakeholder Engagement
2020
2
BaSH
2018
1
Business Analysis
2018
1
CRM
2018
1
Data Migration
2018
1
ERP
2018
1
ETL
2018
1
MS Visio
2018
1
AWS
2016
1
AWS EC2
2016
1
Data Analysis
2016
1
MariaDB
2016
1
MongoDB
2016
1
Program Management
2020
1
Python
2016
1
Risk Assessment
2016
1
Scala
2020
1
SQL Server
2016
1