Responsible for managing a caseload of investigations related to credit card AML and/or Terrorist Financing generated via the Case Management Tool (e.g. Mantas), Client On-boarding, transaction monitoring referrals, government sources, (e.g. Subpoenas, 314 (a), 314 (b)), and referrals from business partners
- Performed analysis and research of customer's account activity as well as background and KYC information, and negative news, to identify unusual transaction patterns
- Documented investigation findings and recommended customer relationship retention or dissolution drafted Suspicious Activity Reports (SARs) to be reviewed by senior management and filed with FinCEN
- Assisted in case intake process, including inputting all sensitive investigation referrals into the case management database (e.g. Actimize), communicated with all levels of analysts regarding referral information reported daily case metrics to senior management
- Trained new analysts on system use and work flow, to include side-by-side training, and reported to management on the individual's progress