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Jacksonville, FL 32223
Special Investigator
18 years experience W2
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Special Investigator
Nov 2017 - present
Conduct subject and source interviews for 780 national security and/or public trust security clearances.
  • Analyze and determine work to be completed by reviewing SF-86 and SF-85 security questionnaires.
  • Devote special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Quality and completion of assigned cases meeting 100% of scheduled due dates with a 90% first pass quality rating.
  • Traveled to temporary duty station as needed and an average of 60 miles per day withing the Northeast Florida region.
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Lead Investigative Technician
Sep 2010 - Apr 2014
Served in FDIC's Division of Resolutions and Receiverships appointment as receiver for 20 financial institutions comprising of 62 branches and assets of $24 billion.
  • Interacted with FDIC and Federal Office of Inspector General on document production requests, including various subpoenas for original bank documents collected at the time of bank failure.
  • Trained new Investigations staff to complete loan review checklist.
  • Designated point of contact responsibility as departmental liaison to Loss Share, Owned Real Estate and Asset Management for purposes of monitoring damage claims at failed banks.
  • Increased completion ratio of receiverships inventoried from 21.57% to 97.32%.
  • Completed an inventory and provided a chain of custody of the original stock and stock collateral of four receiverships, totaling 71 boxes house by the United States Attorney's Office and the Office of Inspector General.
  • Conducted reviews, studies and detailed analysis of complex functions and work processes.
  • Search and examine records and databases gathering details, facts and information.
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Nov 2008 - Aug 2009
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies.
  • Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Maintained balancing record with 100% rate of accuracy.
  • Checked amount details and fraud markers for transaction papers such as checks and money orders.
  • Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
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Vendor Manager and Lead Coordinator
Nov 2003 - Nov 2007
Effectively managed credit risk and quality of 40 high-risk assets valued at $10 million ensured portfolio met all regulatory requirements worked with vendors to manage properties to maintain values.
  • Saved more than $150k through vigilance and conscientious expense management of foreclosed properties.
  • Directed 20 staff members in mortgage lending area supervised workflow of servicing staff recruited and interviewed candidates, provided training and monitored performance.
  • Worked closely with property preservation vendor to establish audit process that improved the 30 day conveyance to HUD timeframe by 80%.
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Non-cloudteam Skill
Mandarin High School 1995