U.S. Citizen English fluent

• Willing to relocate to: Jacksonville, FL
• Charleston,
• Savannah, GA
• Authorized to work in the US for any employer
• seeking full-time Network Administrator (&/ Systems Administrator) roles (private sector preferred). Bringing over 7 years' worth of IT experience in customer service & tech support positions using technical skills learned in multiple Fortune 100 companies (either directly or as a contractor) such as Apple, Dish Network, Spectrum (Charter/Time Warner Cable) & Sprint/Nextel & a top-20 research university (Virginia Tech). which had duties including, but not limited to: Management & administrative tasks (New account setup, password resets, account unlocks
• Microsoft Windows Active Directory), Software Engineering/Computer Programming / Data Architect projects (C++, Java), Investigative troubleshooting
• triage of all issue symptoms, helpdesk ticketing procedures, NOC (Network Operations Center) queue monitoring, Logistics Coordination
• tech dispatches for telecom repairs, Inbound & Outbound call updating with daily multiple First Call Resolutions (FCRs)