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Mohamed
moh.saad@gmail.com
860-997-4109
S Glastonbury, CT 06073
Director, Program Management
28 years experience W2
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Summary

An accomplished customer-focused professional with diverse experience working with multinational organizations in the fields of IT Services, Engineering Consulting, Manufacturing, Telecom, Defense, Retail, and Customer Service. I am currently exploring senior management or principal consulting opportunities with Engineering and IT organizations serving the global market and based in Connecticut. Areas of Expertise Program and Project Management IT Portfolio Management Systems Analysis IT Strategic Planning Digital Transformation Industry 4.0 Augmented Reality Predictive Analytics Budget Planning and Monitoring Requirements Gathering Performance Management Process Improvement Solution Development and Delivery Team Building & Leadership Conflict Resolution Risk Management Change Management Contract Negotiation Technology Management Continuous Improvement Program and Project Management IT Portfolio Management Systems Analysis IT Strategic Planning Digital Transformation Industry 4.0 Augmented Reality Predictive Analytics Budget Planning and Monitoring Requirements Gathering Performance Management Process Improvement Solution Development and Delivery Team Building & Leadership Conflict Resolution Risk Management Change Management Contract Negotiation Technology Management Continuous Improvement

Experience
Director, Program Management
Mar 2021 - present
Program Management Project Management
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MI-Consultant
Mar 2021 - present
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Information Technology
Jun 2016 - present
MI-(Consultant This role focuses on expanding IT and Engineering systems portfolio and developing new programs for improving automation optimization and systems integration with a special focus on applying Industry 4.0 framework. Providing an agile cost-effective alternative big4 consulting engagements where structured assessments are performed and ROI centric PoCs are developed.
  • Lead consulting engagements with systems' owners developing business cases for digital transformation, and Industry 4.0.
  • Design and lead several programs for systems automation and optimization ensuring alignment with corporate strategic direction.
  • Define digital transformation roadmap and scope, utilizing cloud partners (AWS, MS Azure) for quick deployment and scalability.
  • Introduce new digital transformation programs to partners, focusing on hybrid onsite/offshore hybrid-cloud offerings.
  • Focus on low-cost systems integration initiatives incorporating tools (OOB SAS, or custom RPA) coupled with existing legacy systems.
  • Promote Augmented Reality utilization to improve single batch production and equipment maintenance.
  • Conduct digital transformation training sessions to executive based on Industry 4.0 guidelines for products and production processes.
  • Manage team of six IT PMs, two SMEs, and two SDMs. Prioritize projects pipeline, overseeing resource availability and allocation.
  • Collaborate with research and innovation team, initiate new digitized manuals, predictive maintenance, HMI, M2M, AI use cases.
  • Closely monitor products and services offered by global automation industry leaders, investigate partnership possibilities.
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Director, IT Business Operations & Strategic Accounts
Dec 2008 - Jun 2016
________________01/2009
  • 09/2016 This role focused on identifying and leading systems improvements, managing the growth of IT business operations in North America and supporting growing business in new verticals while maintaining profitability. Areas managed are portfolio management, strategic planning, program management, financial control, operations support, compliance, performance monitoring, and strategic account management.
  • Identified and prioritized systems development and supported continuous improvement opportunities.
  • Collaborated with IT delivery teams identifying and planning execution of scalability and configurability improvement initiatives.
  • Set goals for new support teams, and created policies and procedures for new business units.
  • Monitored delivery engagements profitability and managed a team of engagement managers, project managers, onsite technical consultants, business analysis team, service delivery managers, and offshore development teams (15 onsite, 135 offshore).
  • Set strategies to support IT operations for new verticals in NA. Expanded operations in 3 US states and 2 Canadian provinces, portfolio doubled in 5 years.
  • Approved annual regional budgets and monitored revenue recognition, billing, collections, and cash flow management.
  • Developed strategic relationships with new and existing customers including UTC achieved ACE "Supplier Gold" status.
  • Negotiated long term contracts with strategic customers and maintained preferred supplier status.
  • Managed relationship with vendors, partners and third party service providers.
  • Ensured compliance with corporate policies both in USA and Canada.
Account Management Business Analysis Compliance Program Management Project Management Strategic Planning
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Senior Business Operations Program Manager
Apr 2005 - Apr 2005
Program Management
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Banking/Financial
Apr 2002 - Apr 2005
Executed successful programs for customer relationship management, account management, global regulatory management, financial consolidations, centralized billing, supplier management, and data analytics. Managed all deliverables of IT vendors, UAT. Reviewed all SLAs and monitored vendors' performance. Co-location Program Manager, National Operations Program Management, AT&T Canada, Toronto, ON___04/2000 - 04/2002 Managed Co-location program management office, supervised a team of four project managers and coordinated with several SMEs. Led internal application development effort for tracking project deliverables, project estimates, OPEX and CAPEX for co-locations program. Monitored performance of all subcontractors and third party providers.
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Country Manager
Sep 1998 - Mar 2000
Managed expansion programs, including establishing 2 new branches and 3 service centers. Sales increased by 250% over 18 month period. Managed global supply chain programs including forecast improvement, logistics data integration, and performance tracking. Full P&L responsibility, lead a team of 49, 7 direct subordinates: branch managers, customer service manager, and call center managers.
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Sep 1998 - Sep 1998
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Project Manager
Aug 1995 - Sep 1998
ILS Data Management M1A1 Tank program Managed several data migration and integration projects. Managed software and hardware upgrade projects. Designed various dashboards for program management office. Managed implementation of in-house applications to support and track FSR field assignments.
Program Management Project Management
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Project Leader - TQM (ISO9001) / Production Engineer
Information Technology
Mar 1993 - Aug 1995
Managed Total Quality Management (ISO9000) system implementation project and complied quality manual. Led sheet metal fabrication department, managed team of three foremen, programmed CNC punch press.
Project Management
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Edit Skills
Non-cloudteam Skill
Education
University of Connecticut
Mechanical Engineering
The American University
Computer Science Minor
S t a t u s
Skills
Project Management
2021
13
Program Management
2021
11
Account Management
2016
8
Business Analysis
2016
8
Compliance
2016
8
Strategic Planning
2016
8
Change Management
0
1
Contract Negotiations
0
1
Performance Management
0
1
Process Improvement
0
1
Requirements Gathering
0
1
Risk Management
0
1
System Analysis
0
1