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4351 Collingham Dr.
Charlotte, NC 28273
Agile Coach
15 years experience W2
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Agile Coach/Agilist/Change Agent

  • Poised to motivate, teach, facilitate, mentor, coach and ensure an organization follow and implement Agile practices, along with a commitment to excellence that deliver value to an organization, by ensuring that an organization adheres to the Agile Manifesto & 12 Agile Principles


  • Value-driven Agile professional with MBA-level education, project-management, scrum and Agile certification, and proven track record in increasing productivity, quality, team morale and customer satisfaction.
  • Transition the delivery model of an organization from a Waterfall methodology to an Agile Framework for frequent quality-driven deliveries to incorporate changes quicker and maximize value.


  • Kaizen
  • SDLC
  • Conflict management
  • Lean
  • Program Increment (PI) Planning
  • Problem solving
  • Kanban
  • Rally/Version One/JIRA
  • SAFe (Scaled Agile Framework)
  • Scrum
  • Release Management
  • Collaboration, persuasion and Communication
  • Shu-Ha-Ri
  • Kotter’s/ADKAR/Lewin’s Change Model
  • User Story Development (INVEST)
  • Extreme Programming (XP)
  • Burn down/Burn Up Chart
  • Impediment Remover
  • Test-Driven/Test-First Development
  • Scrum Ceremonial Meetings
  • Manage Stakeholder Expectations
  • Feature Development (SMART)
  • Kanban Board
  • Scrum Values (FORCC)
  • Sprint Planning
  • ADKAR(Prosci) Change Model
  • Large-Scale Scrum (LESS)

Agile Portfolio Coach
Information Technology
Apr 2021 - present
  • Provide guidance for overall vision and success strategy alignment for embedded Coaching engagements.
  • Partner with Actuarial Line-of-Business (LOB), sharing observations and recommendations to Agile techniques and institute practices to enhance their organizational Agility amongst their Kanban Teams based on Essential Kanban.
  • Identified, addressed, and resolved Agile Anti-patterns for Global Specialty LOB while elevating visibility to risks, impediments and blockers of their Agile Transformation.
Agile Methodology MS Visio
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Agile Program Lead
Information Technology
Apr 2021 - present
  • Stabilized 3 Agile Release Trains (ARTs) simultaneously to bolster their SAFe practices and competency.
  • Introduced I & A ceremonial events to heighten reflection and overview of SAFe maturity within Data Integration LOB
  • Built an Agile Enablement Council to champion Agile Values and remove barriers to Agility.
  • Coached Agile Coaches & Scrum Masters amplifying their overall Agile understanding and unlocking their intrinsic motivation for their role.
Agile Methodology Scrum Scrum Master
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Agile Transformation Lead
Information Technology
Jan 2020 - Apr 2021
Charlotte, NC
  • Partner with C-level executives and Directors to transform organization utilizing Agile Methodology and increase overall Enterprise Agility. Key Results (OKRs) across portfolio to assist with developing Enterprise Agile Transformation Vision.
  • Developed individuals to ingest Agile Values & Principles which enhanced their aptitude of servant leadership and team agility.
Agile Methodology MS Visio Project Management
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Agile Coach, Contract Bank of America/MM
Sep 2018 - Jan 2020
  • Create, construct and conduct materials and workshops to enhance understanding and clarity for Agile Maturity.
  • Assist leadership identification of Business KPIs and Agile-related metrics to help guide the organization's Agile Journey across portfolio, program and team-level.
  • Mentor Agile Coaches to enhance their skill set and overall Agile knowledge by incorporating tools and techniques to reinforce foundational
  • Continuous assessment of strategic decisions alignment with Agile Values & Principles
  • Utilization of Change Management Models (ADKAR, Kotter's, Lewin's) to constitute the necessary cultural changes to bolster the Agile Transformation of the organization.
  • Utilization of SAFe and LESS practices to scale Agile within the organization.
  • Construct strategic plans to identify/address individual, team and program needs to spark their Lean-Agile Mindset conversion.
  • Develop & distributed Agile Ceremonial Playbooks & Role Definition to assist in Agile Maturity in Data Quality Control Agile Transformation, through organization to provide direction and guidance
  • Develop an Agile Community of Practice to propel agile knowledge sharing and provide insight on Agile practitioners' experiences.
Agile Coach Agile Methodology
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Agile Coach
Nov 2017 - Sep 2018
  • Assisting in defining meaningful Agile Metrics to assist Bank of America DQC leadership manage and assess their Agile Maturity
  • Assist C-level executives perform Value Stream Mapping to identify teams, workflow, dependencies, and intake process
  • Perform Big-Room presentations and Agile Training to ensure BOA leadership & associates obtained advanced knowledge of Agile Principles and fundamentals to enhance BOA DQC Agile Transformation progression.
  • Construct an Agile Health and Maturity Assessments to be utilized to record observations by Agile Coaches that provides transparency of the maturity level of BOA DQC teams on their Agile Transformation journey
  • Created a Scrum Master COP & Product Owner COP to accelerate Agile learning and share experiences to bolster Agile Knowledge Base and skillset
  • Identify the emphasis of value-driven metrics rather than previous performance metrics to drive continuous process improvement in the Portfolio
Agile Coach Agile Methodology Process Improvement Product Owner Scrum Scrum Master
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Sr. Scrum Master, Contract
Information Technology
Mar 2017 - Nov 2017
  • Created and support a Scrum Master Community of Practice to assist newly certified scrum masters during the Agile Adoption throughout the organization
  • Coach/Train new teams and executives on Scrum/Agile best practices to ensure team Agile Maturity.
  • Built/Facilitate an Agile Acceleration Committee to support scrum development teams consisting of members of management and leadership in the quest to ensure & enable success of Agile Adoption Offering.
  • Construct power-point presentations and identify KPI metrics to provide coaching opportunities to realign Duke Energy culture to a value-driven Agile environment.
Agile Methodology Scrum Scrum Master
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Agile Team Coach, Contract
Information Technology
Mar 2016 - Feb 2017
  • Assist Release Train Engineer with Program Increment (PI) meetings such as Inspect & Adapt (I&A), Big Planning, etc.
  • Advise and support a team of scrum masters during the Agile Adoption throughout the organization while contributing to the development and maturity of TWC’ overall Agile offering suite.
  • Conduct Agile Team Assessment(s) to measure Agile maturity to ensure teams are delivering the highest business value, while continuously improving as a hyper-productive team.
  • Utilized SAFe to guide the customer organization on the right path for their Scaled Agile adoption and maturity across an enterprise and program to deliver fast, quality applications and solutions per the customer’s vision.
Agile Methodology MS Visio Scrum Scrum Master
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Agile Team Coach
Information Technology
Mar 2015 - Mar 2016
  • Construct and Implement an Agile Adoption Minimal Bar Framework for Saber 2 Provide coaching, training, mentoring to the Bank of America organization on Agile and related methodologies
  • Advise and support a team of scrum masters during the Agile Adoption throughout the organization while contributing to the development and maturity of Bank of America overall Agile offering suite.
  • Serve on the Agile Assessment Committee to support scrum development teams in the quest for continuous improvement and inspect progression with Agile Integration for work streams across the Saber2 Program.
  • Provide basic training for Version One to managerial users and new users.
Agile Methodology Scrum Scrum Master
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Scrum Master
Information Technology
Aug 2014 - Feb 2015
Plano, TX
  • Facilitated ceremonial events to ensure relentless improvements, impediments resolved, and target goals were met.
  • Be active in a community of Scrum Masters to receive mentoring from Agile coaches as well as provide coaching for other teammates sharing best practices and lessons.
  • Worked with onshore and offshore teams to develop best practices within the Agile framework to bolster/stabilize team productivity.
Agile Methodology Scrum Scrum Master
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Agile Coach
Information Technology
May 2012 - Jul 2014
  • Provide guidance and expertise to leadership for Agile/Scrum best practices and Agile Manifesto.
  • Mentor, develop and train project team leads to become scrum masters to help facilitate the scrum methodology for the organization's enhancement
  • Exhibit the benefits of utilizing an Agile/Scrum methodology within a company's delivery approach to stakeholders.
  • Enforced Scrum processes, while constructing information radiators to assist the team in tracking progress and expediting problem resolution, while maintaining team focus and productivity by eliminating external interference.
Agile Coach Agile Methodology Scrum Scrum Master Stakeholder Engagement
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Network/IT Projects Leader
Information Technology
Dec 2005 - May 2012
  • Eliminated roadblocks that caused impediments to the scrum team whether cultural, organizational or time.
  • Coordinated tasks to complete the implementation and transition to a CRM/ERP solution, Netforum, for ASHRAE end users/customers.
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Non-cloudteam Skill
Master's in Information Systems Management
Strayer University 2009
Bachelor's in Computer & Information Systems
Florida A & M University 2001
Associate's in n/a
Strayer University
Agile certification
ICP-Agile Certified Coach (ACC), 2019
Large Scale Scrum (LESS) Certified Practitioner, 2017
SAFe 4.0 SA Certification, 2016
Certified Scrum Professional (CSP), 2015
⬥ Certified Scrum Product Owner (CSPO), 2014
⬥ Project Management Institute Certificate, Agile Certified Practitioner (ACP), 2013
⬥ Certified Scrum Master (CSM), 2013
⬥ Project Management Institute Certificate, Certified Associate in Project Management (CAPM), 2011
Scaled Agile Framework, Scaled Program Consultant (SPC), 2019
⬥ ITIL v3 Foundations, 2011
Agile Methodology
Scrum Master
Agile Coach
MS Visio
Stakeholder Engagement
Project Management
Microsoft Excel
Process Improvement
Product Owner
Release Management