Uploaded File
add photo
Charles
cmen8705@gmail.com
862-300-8089
New Jersey Bmc, NJ 07395
Cerner Designer/Trainer
4 years experience W2
0
Recommendations
Average rating
3
Profile views
Summary

  • Highly experienced healthcare professional with expertise in electronic medical records systems, ambulatory and inpatient operations and workflow analysis
  • Over 5 years' experience within healthcare system as a Credential Trainer, Super User, and Elbow Support
  • In-depth knowledge of workflow design and processes, and the important functionality supporting the workflows
  • Able to create and validated training tools which support the education of system users
  • Supports the development of best practices that promote the adoption of clinical information systems into clinical practice
  • Able to adapt to challenging classroom situations and personalities

Experience
Allscripts Trainer
Medical Devices
Mar 2021 - present
No skills were added
Remove Skill
Telehealth/Telemedicine Remote Trainer
Mar 2021 - present
Snagit Camtasia * Telehealth/Telemedicine Remote Trainer
No skills were added
Remove Skill
Medical Devices
Dec 2017 - present
  • Trained Providers how to document Problem list, Visit information, and Meds & Orders
  • Provided one on one sessions with providers & Nurses on how to fill out level of care & Patient instruction and signing the visit
  • Helped and trained nurses to input team conference
  • Educated and assisted the physicians on how to document encounters and manage the in-basket.
  • Assisted Nurses with Chemotherapy treatment plans and resolving their issues, orders, preference list and efficient use of their smart sets
  • Troubleshooting of issues and escalate to command center and also follow up on issues until resolved
  • Ensuring that providers have adequate support through each admitting, rounding and discharge of patients
  • Support Providers & nurses with documentation on MAR and doc flowsheets, educating end users on tips and tricks created to explain their workflow and how to acknowledge their orders
No skills were added
Remove Skill
Epic Clindoc/Orders Analyst
Medical Devices
Oct 2017 - present
Trained Providers how to document Problem list, Visit information, and Meds & Orders
  • Provided one on one sessions with providers & Nurses on how to fill out level of care & Patient instruction and signing the visit
  • Helped and trained nurses to input team conference
  • Educated and assisted the physicians on how to document encounters and manage the in-basket.
  • Assisted Nurses with Chemotherapy treatment plans and resolving their issues, orders, preference list and efficient use of their smart sets
  • Troubleshooting of issues and escalate to command center and also follow up on issues until resolved
  • Ensuring that providers have adequate support through each admitting, rounding and discharge of patients
  • Support Providers & nurses with documentation on MAR and doc flowsheets, educating end users on tips and tricks created to explain their workflow and how to acknowledge their orders
No skills were added
Remove Skill
Epic Trainer (Specialist ED & Hospitalist)
Medical Devices
Jan 2021 - Mar 2021
  • Schedule session with providers across all specialties
  • Trained Providers how to document Problem list, Visit information, and Meds & Orders
  • Provided one on one sessions with providers & Nurses on how to fill out level of care & Patient instruction and signing the visit
  • Educated and assisted the physicians on how to document encounters and manage the in-basket.
  • Ensuring that providers have adequate support through each admitting, rounding and discharge of patients
  • Support Providers & nurses with documentation on MAR and doc flowsheets, educating end users on tips and tricks created to explain their workflow and how to acknowledge their orders
  • Trained providers on Personalization which included Smart Tools, Macro Manager, Preference List, Dashboard Customization, Workspace Customization, etc
  • Educated and trained the physicians on how to create and edit macro using Macro manager for Review of systems and Physical Examination.
  • Trained the Physicians to customize and favorite smart sets, order sets, order panel & orders.
  • Educating the physicians to be able to create, edit, and copy preference list.
  • Followed up with trainees outside the classroom to offer additional support
  • Troubleshooting of issues and escalate to command center and also follow up on issues until resolved Cerner Instructional Designer/Script Creator VA project Dec 2020
  • E-learning Development
  • Using captivate to capture screenshots for domain
  • Creating design workbook of multiple modules using Scripts created
  • Capturing Computer based training content using Captivate
  • Converting ILT into CBT
  • Creating Proficiency Checks
No skills were added
Remove Skill
Dragon Medical Network Edition/Epic Amb Personalization labs Trainer
Information Technology
Oct 2020 - Oct 2020
  • Trained physicians on documenting note
  • Trained physicians in writing orders, order set, wrap up, signing visit
  • Trained physicians using Dragon Medical Network Edition
  • Trained physician in setting up user profile, basic dictation, correct errors, adding new words to dragon vocabulary, create commands
  • Trained Physician on how to personalize schedule columns and report toolbar
  • Trained Physician on how to create patient list, share the list, personalize review of notes
  • Trained Physician on how to personalize schedule columns and report toolbar
  • Trained Physician on how to personalize smart phrases & add speed buttons
  • Trained Physician on how to personalize schedule columns and report toolbar
  • Trained Physician on how to create smart phrases, customize smart phrases, add synonyms to smart phrases, add a smart list to smart phrase, create note writer macro, edit and delete macros
  • Trained Physician on how to set level of service as speed button
  • Trained Physician on how to customize preference list, save order sets (Inpatient) or Smart set (ambulatory), customize an order set or smart set
  • Trained Physician on how to create quick actions to write and route result
No skills were added
Remove Skill
Epic Abstractor/TDR Position
Feb 2020 - Mar 2020
Abstracting information (Patient history, allergies, result console, problem list) from legacy system into a most recent EHR system
  • Quality assurance to confirm abstracted information from legacy system are all accurate
  • Creating abstract encounter to make sure every health information are being abstracted correctly into the new EHR system
  • Testing devices include workstations, printers, e-signature pads, bar code scanners, Document Scanner, Dictation Mic and other end-user devices that integrate with the Epic EHR.
  • Testing mobile device using the integrated Rover (IPHONE) mobile app from Epic as an extension of workstation-based bedside computing. Assess to patient chart will be as simple as tapping a patient's name from list, or scanning a patient's wristband with the attached barcode scanner.
  • The TDR Team is split into two roles, each with separate duties. The Virtual Command Center Liaison and Field Team Leads.
  • Coordinate and lead the testing efforts at a given hospital or clinic location.
  • Issues are also reviewed in daily command center calls.
  • Work with the TDR Project Management team to review where their TDR team will be testing and provide a status report on a daily basis to the virtual command center.
  • Assess the overall scope of testing activities for the day.
  • Communicate in advance with local operations on where they are with the TDR, as well as where they intend to be next.
No skills were added
Remove Skill
Epic CPOE & Clindoc Trainer
Medical Devices
Feb 2020 - Feb 2020
  • Trained Providers how to document Problem list, Visit information, and Meds & Orders
  • Provided one on one sessions with providers & Nurses on how to fill out level of care & Patient instruction and signing the visit
  • Helped and trained nurses to input team conference
  • Educated and assisted the physicians on how to document encounters and manage the tracking board
  • Troubleshooting of issues and escalate to command center and also follow up on issues until resolved
  • Ensuring that providers have adequate support through each admitting, rounding and discharge of patients
No skills were added
Remove Skill
Epic ASAP Trainer
Medical Devices
Oct 2019 - Oct 2019
  • Trained Providers how to document Problem list, Visit information, and Meds & Orders
  • Provided one on one sessions with providers & Nurses on how to fill out level of care & Patient instruction and signing the visit
  • Helped and trained nurses to input team conference
  • Educated and assisted the physicians on how to document encounters and manage the tracking board
  • Troubleshooting of issues and escalate to command center and also follow up on issues until resolved
  • Ensuring that providers have adequate support through each admitting, rounding and discharge of patients
  • Performed Competency assessment tracking after each class and assessed training needs before, during, and after each class
No skills were added
Remove Skill
Jul 2019 - Aug 2019
Trainer
No skills were added
Remove Skill
Medical Devices
Jun 2019 - Jul 2019
  • Trained Providers how to document Problem list, Visit information, and Meds & Orders
  • Provided one on one sessions with providers & Nurses on how to fill out level of care & Patient instruction and signing the visit
  • Helped and trained nurses to input clinical workflow processes of the ED using the ASAp module
  • Educated and assisted the physicians on how to document encounters and manage the in-basket.
  • Assisted Nurses with Chemotherapy treatment plans and resolving their issues, orders, preference list and efficient use of their smart sets
  • Troubleshooting of issues and escalate to command center and also follow up on issues until resolved
  • Ensuring that providers have adequate support through each admitting, rounding and discharge of patients
  • Support Providers & nurses with documentation on MAR and doc flowsheets, educating end users on tips and tricks created to explain their workflow and how to acknowledge their orders Cerner Instructional Designer/Principal Trainer
No skills were added
Remove Skill
Mar 2019 - Jun 2019
  • Assist with the development, implementation and ongoing maintenance of application software
  • Develops and executes an appropriate communication plan and coordinates the necessary activities within the organization as it relates to Change Management
  • Assists in Testing system functionality as well as validating database integrity
  • Design & Execute Scripts that can pass system testing, Test system script to find if Pass/Fail, User of Cerner Millennium test Builder for Systems and Integrated Testing
  • Provides Support in Building, configuring Power Plans & Orders
  • Cerner Training and Optimizing provider & Nursing workflows including developing training material and classroom training, clinical help desk support, supporting end users with the functionality of various modules & DA2
  • Responsible for educating and supporting physicians, nurses, and other providers in the utilization of multiple clinical information systems that impact the user's workflow this includes end user Classroom Training, At the Elbow Support, and Go-Live Support.
  • Classroom training to new and current providers, physicians, anesthesiologist, fellows, residents, and interns, in all department specific standardized documentation within Cerner.
  • Trained on Solutions including: Ambulatory, Anesthesia, Clinical Documentation, Power Chart, Message Center, CPOE, Pharmnet, PowerNote, PowerPlans, Revenue Cycle, SurgiNet, Rad net, FirstNet, PowerNote ED, Nuance, Dragon Millennium, MPages, ePrescribe, eMAR, Care Admin Barcode Scanning, AdHoc Forms, Patient Accounting, Dynamic Documentation, ICD-10, Medication Reconciliation, E-Prescription, Electronic Prescription of Controlled Substances (EPCS), Revenue Cycle and Depart Process .
  • Cross-Trained (train
  • the
  • trainer) in multiple Cerner modules
  • Trained Classroom sizes range from 10
  • 49 participants & Created Training Curriculum for both Inpatient and Ambulatory Practices alongside working with Tent cards created for test patients for training purposes
No skills were added
Remove Skill
Instructional Designer/Dragon Trainer/Analyst
Dec 2017 - Jan 2018
  • Provides Support in Building, configuring Power Plans & Orders
  • Trained Physicians with medication reconciliation, Orders and Discharge
  • Worked closely with hospitals to setup and configure Dragon Medical speech recognition software. Trained physicians how to implement the software in their day-to-day workflow as well as using the software in non-work related situations. Assisted with technical support as well as customization for individual providers. Basic office administration duties.
  • Trained & Provided elbow support in the ED implementing and assisted with real time question during procedures.
  • Trained and assisted with Clinical documentation, triage and navigator
  • Provide Technical support to end users via telephone, email, grant end user access to systems, Update and close ticket system, participate in system upgrades
  • Provide onsite front end systems support during implementation and Post go live
  • Trained & Supported Anesthesiologist with creating blank record, working on Pre-Op, Intra-op, Post-op note and as well Putting in Anesthesia Multi plans
  • Trained on the Intra OR, Using macros, Executing events, Using Reminders, Suspend case to go to PACU, placing PACU Orders & creating Post Op Note (PowerNote) and going back to the case to Finalise case
  • Help streamlined and updated nursing documentation in all stages of care (Pre/Intra/Post)
  • Serves as the liaison between end users and the Command Center. Submit tickets to the Help Desk as needed.
  • All Cerner printer maintenance including loading in backend and front-end, set-up of print queues, addition of new printers to chart servers
  • Provides support in Building, configuring, debugging, ongoing business support of the Cerner Scheduling information systems in text, training and production environments
  • Revenue Cycle Understanding, Knowledge of Patient Access workflow processes including Scheduling, registrations, medical insurance eligibility
  • Performs Scheduling Observation Assessments & Completes GAP Analysis as well as creating Flex Rules, scheduling to orders/Orders to scheduling
  • Collects Data from Dept to build Cerner Scheduling software via DCW
  • Work with all ancillary departments for data collection in preparation for building scheduling books
  • Assist with the development, implementation and ongoing maintenance of application software
  • Develops and executes an appropriate communication plan and coordinates the necessary activities within the organization as it relates to Change Management
  • Assists in Testing system functionality as well as validating database integrity Instructional Designer/Scheduling Analyst
No skills were added
Remove Skill
Sep 2017 - Dec 2017
  • Provides support in Building, configuring, debugging, ongoing business support of the Cerner Scheduling information systems in text, training and production environments
  • Revenue Cycle Understanding, Knowledge of Patient Access workflow processes including Scheduling, registrations, medical insurance eligibility
  • Performs Scheduling Observation Assessments & Completes GAP Analysis as well as building, modifying and Inactivating Flex Rules, scheduling to orders/Orders to scheduling, Scheduling appointment books, Appointment books, Appointment types, Scheduling Request lists, Scheduling Resource list, Slot type, Scheduling templates, Accept Formats
  • Collects Data from Dept to build Cerner Scheduling software via DCW
  • Work with all ancillary departments for data collection in preparation for building scheduling books
  • Assist with the development, implementation and ongoing maintenance of application software
  • Develops and executes an appropriate communication plan and coordinates the necessary activities within the organization as it relates to Change Management
  • Assists in Testing system functionality as well as validating database integrity
  • Design & Execute Scripts that can pass system testing, Test system script to find if Pass/Fail, User of Cerner Millennium test Builder for Systems and Integrated Testing
  • Provides Support in Building, configuring Power Plans & Orders
  • Cerner Training and Optimizing provider & Nursing workflows including developing training material and classroom training, clinical help desk support, supporting end users with the functionality of various modules & DA2
  • Responsible for educating and supporting physicians, nurses, and other providers in the utilization of multiple clinical information systems that impact the user's workflow this includes end user Classroom Training, At the Elbow Support, and Go-Live Support.
  • Classroom training to new and current providers, physicians, anesthesiologist, fellows, residents, and interns, in all department specific standardized documentation within Cerner.
  • Trained on Solutions including: Ambulatory, Anesthesia, Clinical Documentation, Power Chart, Message Center, CPOE, Pharmnet, PowerNote, PowerPlans, SurgiNet, Rad net, FirstNet, PowerNote ED, Nuance, Dragon Millennium, MPages, ePrescribe, eMAR, Care Admin Barcode Scanning, AdHoc Forms, Patient Accounting, Dynamic Documentation, ICD-10, Medication Reconciliation, E-Prescription, Electronic Prescription of Controlled Substances (EPCS), Revenue Cycle and Depart Process .
  • Cross-Trained (train
  • the
  • trainer) in multiple Cerner modules
  • Trained Classroom sizes range from 10
  • 49 participants & Created Training Curriculum for both Inpatient and Ambulatory Practices alongside working with Tent cards created for test patients for training purposes
No skills were added
Remove Skill
Feb 2017 - Sep 2017
Trainer
No skills were added
Remove Skill
McKesson Paragon Abstraction/Support
Jun 2017 - Aug 2017
  • Abstracting information (Patient history, allergies, result console, problem list) from legacy system into a Mckesson Paragon system
  • Quality assurance to confirm abstracted information from legacy system are all accurate
  • Creating abstract encounter to make sure every pertinent information are being abstracted correctly into McKesson system
No skills were added
Remove Skill
McKesson Paragon Abstraction/Support
Information Technology
Mar 2017 - May 2017
  • Abstracting information (Patient history, allergies, result console, problem list) from legacy system into a Mckesson Paragon system
  • Quality assurance to confirm abstracted information from legacy system are all accurate
  • Creating abstract encounter to make sure every pertinent information are being abstracted correctly into McKesson system
  • Trained &Health Information Management McKesson Paragon Software for 250+ hospitals with live and test systems
  • Analyze problems, fix, and recommend solutions involving radiology, laboratory, order management, CPOE, HL7, interfaces and security applications
  • Trained Go-to person for all radiology troubleshooting needs
  • Trained & Supported Clinicians/ Physicians on how to write Notes, document chart
  • Assisted clinicians on how to review and update a patient's history and document patient-reported immunizations
  • Established strong physician and end-user relationships while assisting with go live activation support. Instrumental with implementation and transition from Horizon Clinicals to Paragon Clinicals platform
No skills were added
Remove Skill
Edit Skills
Non-cloudteam Skill
Education
Computer & Information Science
Mercer University 2013
EHR-SKILLS
Lead City University Oyo State
Skills