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Galen
galenmcgee@yahoo.com
312-217-6665
Chicago, IL 60827
312-225-1065
Director of Project Delivery
24 years experience W2
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Summary

  • Senior IT Leader with expertise in Product, Program, and Project Management. More than 20 years of experience successfully implementing large IT projects including: Cloud/SaaS, ERP, CRM, Digital Transformations, and Client-Server applications. Successfully developed Project Management Offices, implemented PMO Best Practices, IT Governance and Change Management strategies for various US based companies across a variety of industries.

EDUCATIONAL BACKGROUND

  • Extensive Product Management Training –
  • (“Management of Product Design and Development”, Northwestern University)
  • Certified Project Management Professional (PMP) - 2007 PMP Number: 328273
  • Project Management Institute
  • B.S. Business Management,
  • Northeastern Illinois University Chicago, IL
  • MBA course work (successfully completed 18 of 20 MBA courses)
  • Northeastern Illinois University Chicago, IL

Technical Summary:

Applications

  • Infor CloudSuite ERP, IBM Sterling Order Management, Oracle Financials, Manhattan Labor Management system, JIRA, Confluence, MS Project/Project Server, ServiceNow, SharePoint, Salesforce, MS Visio, Team Foundation Server (TFS), CI/CD, GitHub, Bamboo, Clarity, Version One, Tableau, JDA/SCPO, TIBCO Spotfire, Internet Information Server (IIs), Tomcat, Apache, MS Navision ERP System, SOAPUI, Anaconda

Technologies

  • Angular 2, AWS/S3, Azure, .Net, MS SQL Server, Sybase, HTML, XML, Java, JavaScript, Perl, Phyton, CSS, Bootstrap, Responsive Design, SOAP, Restful API, HTTP, Sybase SQL, Cobol, JCL, Unix Script, IOT, AI, Data Science

Experience
IT Consultant
Mar 2021 - present
Chicago, IL
No skills were added
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Director of Project Delivery
Information Technology
Aug 2019 - Jan 2021

Leads team of Business Subject Matter Experts and Infor Consultants in the delivery of Infor ERP system. System is configured in Cloud SaaS Multi-Tenant environment.

  • Developed hybrid project delivery methodology using Waterfall and Agile Scrum teams use JIRA and MS Project. Directly manages all aspect of Agile ceremonies.
  • Managed Infor and RTA resources in delivery of Infor CloudSuite Financials (Finance, Supply Chain, Projects & Grants) Infor Global HR and Talent Management Infor d/EPM and Infor BI / Birst in a SaaS Multi-tenant environment.
  • Oversaw creation of custom IPAs (Infor Process Automation
  • workflows), custom reports using Birst and Application Studio.
  • Managed creation of multiple interfaces with third party services providers in medical, insurance, benefits, and payroll industries.
  • Established reporting cycle for updating Senior management and Steering committee on project progress.
  • Manages multi-million project budget ensures and approves payment milestones.
Agile Methodology ERP JIRA MS Project Project Management SaaS Scrum Waterfall
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Sr. Program / Project Manager
Information Technology
Jun 2016 - Jul 2019

Led large project team (20+ resources) in the delivery of new Web-based Manhattan Labor Management application system monitors all touch points between US Foods' Order Fulfillment and customers, warehouses, and more than 400+ supply chain employees. System was created in Cloud SaaS Single-Tenant environment.

  • Delivered complex infrastructure for Web-based application which included
  • Virtual Machines, Databases, Virtual IPs, and integration with other systems
  • JDA/SCPO, Pricing and Inventory software.
  • Interfaced system with PeopleSoft financials and Kronos time and attendance system.
  • Managed large data conversion and data sync from 2007 system version and data warehouse.

Managed Project Managers responsible for multiple Workstreams of Program (Infrastructure, Data Conversion, Application installs and configuration, API, and Reporting). Managed multiple workstreams in the delivery of a large new multi-million-dollar Order Management system (IBM Sterling OMS), creation of new integrations with ancillary systems, and updated complex Pricing Module. Worked directly with business to identify and document requirements (User Stories) using an Agile Scrum delivery model. System architecture includes AWS Cloud S3/Snowflake Data warehouse, Tableau BI reporting tool, IBM Mainframe, Tandem Mainframe, and APIs.

  • Managed requirements, design, and development of Order-to-Cash (OTC) and Procure-to-Pay business process in IBM Sterling Order Management System.
  • Managed all Agile Ceremonies including > User Story Workshop / Product Backlog creation, User Story Estimation and Prioritization, Sprint Planning, Daily Stands, Sprint Demo, and Retro.
  • Developed release plans and Change Management artifacts for production release approval.
Agile Methodology Change Management Data Warehousing Project Management SaaS Scrum
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Sr. Project Manager, Contractor
Information Technology
Dec 2014 - Jun 2016

Led international team in the upgrade of complex SimCorp Dimensions Trading system managed multi-million-dollar budget and project resources from Canada, USA, Germany, Denmark, and India. Successfully blended diverse remote resources into an effective project team and delivered project on time and budget.

  • Cloud - SaaS model in Single Tenant environment.
  • Reported monthly financials to senior management using Clarity, explained variances between Budget and Actuals.
  • Managed Developers, BAs, Testers, and Infrastructure resources to delivery project on time and within budget.
  • Rolled out Salesforce1 to Wealth Management team upgraded functionality using third-party apps downloaded from Salesforce AppExchange.
Project Management SaaS
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Digital Product Manager, Contractor
Information Technology
Mar 2014 - Nov 2014

Successful led team that delivered large co-branded Credit Card Website for new strategic initiative that called for Capital One to take over all co-branded credit cards offered by Costco Canada a deal valued at approximately $2 Billion. With over 500 resources working on the project, my team led the most critical element, which was creating the website that allowed users to transact business online with their new credit card.

  • Managed 10-person Agile team in design and implementation of large new ecommerce website this highly functional website allowed credit card customers to perform transactions such as > balance transfer, request credit line increase, report card lost or stolen, add additional users, view transaction history, and much more.
  • As Product Owner, worked directly with senior marketing managers to develop website features, strategy, and ensure website met legal compliance in Canada and the USA.
  • Represented Agile team during large planning sessions using the SAFe (Scaled Agile) Agile Framework.
Agile Methodology eCommerce Strategies Product Owner
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Director, Project Delivery
Information Technology
Aug 2013 - Mar 2014

Established project management best practices, project delivery standards, project metrics, and scorecard for all projects managed by company.

  • Developed new Change Management process that included change artifacts to be completed by all projects moving into production environments, and regularly scheduled Change Approval Board (CAB) meetings.
  • Managed delivery of large ecommerce websites using EPiServer CMS platform projects included responsive design, Catalog/ SKUs, Cart, and Payment gateway.
  • Integrated ecommerce websites third party applications
  • Marketing (SilverPop, Bronto) Tax (Avalara) Shipping (FedEx), Payment gateway (Authroize.Net) ERP systems (Prohet 21, Oracle, Great Plains), and CRM systems (SPM, MS Great Plains).
Change Management CRM eCommerce Strategies ERP Project Management
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Project Manager - Contractor
Jan 2013 - Jul 2013
Delivered large web-based Health Insurance Claims & Benefits system for use by current and past employees.
  • Developed all project artifacts including
  • Project Charter, Project plan, Project Timeline, Communications plan, Risk Plan, Visio document outlining data feeds, modules, application inputs and outputs.
  • Worked closely with clients Trading Partners (Blue Cross Blue Shield of Illinois, ComPsych) to establish specifics for EDI 837 claims transactions and 835 claim payment advises developed strong knowledge of HIPAA regulations, ICD 9/10 and HCPCS codes.
MS Visio Project Management Project Planning
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Lead Consultant
Information Technology
Jun 2012 - Dec 2012

Project Manager Led consulting team in analysis, requirements gathering, and delivery of custom software solutions built on the Microsoft .Net Platform. All projects were delivered using the Agile Scrum methodology

Health Science Industry (IDEX)

  • Engaged client in three-week Envisioning project designed to identify client requirements for creating new eCommerce website with Content Management System (CMS).
  • Developed high-level requirements (Epic Stories), Project Charter, Project Brief, and Project Budget.

Transportation Industry Client (Railroad - TTX)

  • Lead Software development team in creating web application that interfaced with client’s Supply Chain module of SAP system.
  • Managed integration with backend SAP logistics module; worked with SAP vendor to identify features necessary for SAP BAPI to talk to web application.

Project Management SAP SAP BAPI
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Sr. Project/Program Manager
Nov 2010 - Jun 2012
Managed Digital, Client-Server, Warehouse, and Infrastructure projects for Tribune's PMO using Agile and Waterfall methodologies and helped re-organize PMO and develop Best Practices for delivering projects.
  • Created Release plans and managed release meetings with Tribune's Change Management team.
  • Led Digital initiative to push Tribune newspapers content for eight newspapers to various mobile platforms, including iPad, Kindle, and Android. Interfaced with Digital Assets Management system (DAM), revised publishing plans and updated digital assets i.e., > .jpeg, .gif, .tiff, etc.
  • Managed Tribune Internet Re-Design (TISR) project which included:
  • Built-out two state-of-art datacenters in Chicago and LA with over $5 Million in hardware including Nexus 2k, 5k, and 7k switches, F5 Load-Balancers, ESX Host, P2V and V2V migrations, new SANs, and a host of appliances.
  • Project budget over $15 million (direct) with 25 dedicated project resources and approximately 15 "swing" resources.
Agile Methodology Asset Management Change Management Data Center Program Management
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Product Manager
Information Technology
Jul 2005 - Sep 2009

Product Manager for Software and Hardware products offered to a global mail processing industry.

  • Developed product roadmap for PCS software suite, identified and bundled product features and release schedule, worked with technical architect make system robust enterprise system.
  • Attended national shows as product expert, performed product demos.
  • Trained National sales force on product features and value proposition to customers, assisted sales resources as subject matter expert during sales cycle.
No skills were added
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Project Manager
Jun 2004 - Jul 2005
Managed website development and digital initiatives for Transunion clients in the banking industry
  • Managed conceptual design, implementation, testing, and deployment of eCommerce websites developed on Microsoft .Net Platform for Co-Brand Credit Card offers.
  • Managed development of web interfaces for online banking application, created interfaces to external vendors for credit card processing micro-sites.
  • Developed interfaces to Transunion Credit and TYSY company for real-time credit profiles of applicants and credit card processing.
eCommerce Strategies Project Management
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Managed Requirements
Banking/Financial
Nov 2002 - Jun 2004
  • Managed requirements gathering, solution development, and delivery of IT solutions for companies in banking and transportation industries.
No skills were added
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Programmer Analyst / Project Manager
Information Technology
Jun 1997 - Nov 2002
Developed programs using Cobol, JCL, VB, MS SQL Server, Perl, and Unix for the "Electronic Banking
  • Wire Transfer department" and "Treasury Services FX & Derivative trading" departments.
  • Wrote Cobol Programs for MoneyNet Wire Transfer system
  • Provided support for Foreign Exchange and Derivative trades
Cobol JCL Project Management SQL SQL Server Visual Basic
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Edit Skills
Non-cloudteam Skill
Education
Extensive Product Management Training
Northwestern University
Business Management
Project Management Institute
Northeastern Illinois University
Certifications
PMP
Certified Project Management Professional (PMP)
PMP Number: 328273
Skills
Project Management
2021
14
Agile Methodology
2021
6
SaaS
2021
6
Change Management
2019
5
Cobol
2002
5
JCL
2002
5
SQL
2002
5
SQL Server
2002
5
Visual Basic
2002
5
Scrum
2021
4
Data Warehousing
2019
3
eCommerce Strategies
2014
2
ERP
2021
2
Asset Management
2012
1
Data Center
2012
1
JIRA
2021
1
MS Project
2021
1
Program Management
2012
1
Waterfall
2021
1
.NET
0
1
Business Analysis
0
1
Business Intelligence
0
1
Clarity Project Management
0
1
CRM
2014
1
MS SharePoint
0
1
MS Visio
2013
1
Perl
0
1
PMO
0
1
Product Management
0
1
Product Owner
2014
1
Project Planning
2013
1
Salesforce
0
1
SAP
2012
1
SAP BAPI
2012
1
SDLC
0
1
Supply Chain Management
0
1
UNIX
0
1
Vendor Management
0
1
Web Analytics
0
1