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Beaven
beaven.ploche@gmail.com
954-662-9342
Miami, FL 33127
Business/Data/Interface Analyst
15 years experience W2
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Summary

Well-rounded healthcare IT professional with solid business and data analysis experience. Industry knowledge in enterprise-level integration, implementations deployments, and conversions, including pre/post launch assessment, support, testing, and validation. Results-oriented leader with the ability to rapidly gain project efficiencies and perform process analysis to increase productivity in any environment for any size organization or project. Effective making critical decisions to ensure all value added options are evaluated. Experienced as liaison between IT and business organizations supporting business initiatives and corporate infrastructure.

Experience
Senior Business Analyst
Sep 2018 - present
Miramar, FL
Business Analysis
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Senior Interface Analyst - Data Integration Services
Sep 2016 - Oct 2018
Plantation, FL
  • Integration/interface implementation (interface engine configuration logic, development, testing), data analysis
  • Solutioning data delivery concepts, integration delivery timeline and data quality
  • Manage, Plan and Develop interfaces for Emergency, Anesthesia, Neonatology, Radiology, Billing, PQRS and Business Intelligence.
  • Produce current state analysis and future state design and workflow recommendations
  • Participate in design and development of interfaces between vendor applications, ancillary, legacy and external systems.
  • Vendor engagement with solution deployments.
  • Interfaces analysis and workflow assessments
  • Guide application decisions related to interfaces, schema development and workflow
  • Coordinate and design user testing, unit testing, super user testing, integrated test scripts
  • Create technical documentation for internal and external audiences' that define processes, specifications and functionality of interfaces
  • Establishment of connectivity (VPN, SSL, SFTP, etc) and transformations for data feeds
  • Functional knowledge of interface engines (Mirth Connect, Epic, Cerner, etc) and data messaging standards (HL7, CSV, XML, etc)
  • Management of allocated tasks and projects milestones, collaboration/communication with leadership, physicians, stakeholders, vendors, and team members to deliver new and/or improved solutions and functionalities
  • Assesses clinical workflows and processes for gap analysis and defines necessary changes
  • Interdepartmental and external collaboration to develop connections and transformations for inbound/outbound data feeds
  • Mirth Connect, Epic, Cerner, Meditech – Interface Admin
  • Clinical Application Migrations (Radiology, ER/ED, etc)
  • Technical documentation (IRD, BRD)
Business Intelligence Data Analysis Data Integration Gap Analysis XML Epic SSL Billing Timeline Stakeholder Engagement
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Senior Systems Engineer
Jul 2011 - Sep 2016
Orlando, FL
Enterprise printer fleet management and engineering. Administered over 5,000 multi-function devices across numerous national and international lines of business. Provided top-tier, world-class problem management, member handling, escalated incidents and service requests. LANDesk management. Administered over 650+ NAS devices, maintaining data replication for deployment of applications, software, computer updates and patches, and computer images. Current state assessment. Future state solutioning. Configured and setup VPN and SFTP. Scripting (AutoIT, VBS, Powershell). Application interfacing. Gathering and documenting requirements. Led and/or participated in numerous implementation projects, including Windows 10, Office 365, NASUNI (cloud NAS management), VPSX (output management), and other activities associated with acquisition/divestiture management, conversion and support. Strategized and developed hardware evaluation workflow for conversion into SharePoint. Evaluated new and emerging technologies and upgraded hardware standards and services to provide better end user experience. Maintained lifecycle management of enterprise compute and output devices, streamlining evaluation, pilot, production and end of life processes and activities.
Data Replication M&A MS SharePoint NAS Office 365 PowerShell Scripting Systems Engineering VPN Windows Life-cycle Management Problem Management
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Systems Administrator - HPF/PHS Administration
Dec 2007 - Jul 2011
Hollywood, FL
Application Administration. CA Unicenter ServiceDesk. Installed, administered, performed maintenance and stress testing, initiated and designed strategic system/database disaster recovery plans. Analysis of Business Systems. Gathered Business and IT requirements. Conducted gap analysis during requirement gathering. Use case scenarios and creating test plans. Developed database schemas based on logical models. Experience with HL7, HIX, EMR/EHR. HL7 data mapping. Integration assessment. Clinical data analysis. HPF/PHS system administration. Member of HPF implementation team. HPF/PHS duties included documenting and reviewing specifications, implementation, testing, troubleshooting issues and other maintenance responsibilities, software and applications installs/upgrades/deployments, technical writing, and workflow development. Duties also included administration and support of IT Client Manager (ITCM), CA Unicenter Network and Server Management (NSM), PHS, HPF, HBF, Crystal Reports, SQL Database Admin, VMware,DameWare NT Utilities,supporting and managing Citrix, Windows XP, Windows 7, creating and managing users, security groups. Six Sigma Yellow Belt training, ITIL training, Windows Server Update Services, HP Web JetAdmin, Microsoft Office Communicator, DELL WPD/DOSD certification.
Citrix Database Upgrades Disaster Recovery EMR VMWare Windows Crystal Reports Business Requirements Data Analysis Data Mapping Database Maintenance CASE Dell BSA Analysis HL7 HP ITIL SQL ServiceDesk System Administration Stress Testing Problem Solving Microsoft Office Windows XP Windows Server Technical Writing Windows 7
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IT Analyst
Jan 2007 - Oct 2007
Coral Gables, FL
Initially contracted through MATRIX Resources and later hired. Web-based helpdesk system. Duties included PC/Laptop break/fix, rollouts, and troubleshooting, ghosted/imaged PCs using Ghost, hardware installs/upgrades, Blackberry installs/configuration, software and applications installs/upgrades, Siemens phone systems, Sagitta, RightFax, Microsoft Windows Server and workstation administration, Active Directory (policies, profiles, permissions), desktop support, supporting and managing Citrix using Citrix Management Console, Lotus Notes, and Windows XP, creating and managing users, security groups, troubleshot and repaired multi-function machines by Lexmark, HP, Xerox, Gestetner, etc.
Database Upgrades Citrix Blackberry Desktop Support Problem Solving PCS MS Active Directory Lotus Notes Windows XP Windows Server Windows Siemens Xerox
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Systems Administrator II
Jan 2006 - Jan 2007
Medley, FL
Initially contracted through TekSystems primarily for Citrix migration project and Tier 1 and 2 desktop support with 400 users and later hired. High volume web-based helpdesk system. Closed on average 30-40 helpdesk tickets per day. Duties included PC/Laptop break/fix, rollouts, and troubleshooting, ghosted/imaged PCs using Ghost, hardware installs/upgrades, experience with Blackberry installs, software and applications installs/upgrades, AVAYA Intuity Audix Voicemail systems, installed, imaged/re-imaged, configured and troubleshot MAC OS 9/OS 10, Apple iBook and iMac systems for new electrical engineering and design engineering departments, Microsoft Windows Server and workstation administration, Active Directory (policies, profiles, permissions), Cisco VPN client, desktop support, supporting and managing Novell, Citrix using Citrix Management Console, Lotus Notes, Windows NT 4.0, Windows 2000, and Windows XP, creating and managing users, security groups, troubleshot and repaired printers by Lexmark, HP, Xerox, experience with software and tools such as AutoCAD, CATIA, Agile, TeamCenter, MS Project, Crystal Reports, MS Publisher, MS Visio, ProEngineer, JD Edwards, SiteKeeper, DameWare, etc.
Agile Methodology Cisco Citrix Database Upgrades Desktop Support MS Project Printers Project Management VPN Windows Blackberry Avaya AutoCad Mac OS Lotus Notes J.D. Edwards Crystal Reports Apple System Administration Project Pier PCS MS Active Directory MS Visio Windows NT Windows 2000 Problem Solving Windows XP Windows Server
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Edit Skills
Non-cloudteam Skill
Education
Electrical Engineering
Florida International University, 1998 - 2002
Computer Engineering
Miami Dade College, 1994 - 1998
High School Diploma
Miami Norland Senior High School, 1993 - 1997
Skills
Windows
2016
10
VPN
2016
6
Citrix
2011
5
Data Analysis
2018
5
Data Replication
2016
5
Database Upgrades
2011
5
Life-cycle Management
2016
5
M&A
2016
5
MS SharePoint
2016
5
NAS
2016
5
Office 365
2016
5
PowerShell
2016
5
Problem Management
2016
5
Problem Solving
2011
5
Scripting
2016
5
Systems Engineering
2016
5
Windows Server
2011
5
Windows XP
2011
5
Crystal Reports
2011
4
System Administration
2011
4
Analysis
2011
3
BSA
2011
3
Business Requirements
2011
3
CASE
2011
3
Data Mapping
2011
3
Database Maintenance
2011
3
Dell
2011
3
Disaster Recovery
2011
3
EMR
2011
3
HL7
2011
3
HP
2011
3
ITIL
2011
3
Microsoft Office
2011
3
ServiceDesk
2011
3
SQL
2011
3
Stress Testing
2011
3
Technical Writing
2011
3
VMWare
2011
3
Windows 7
2011
3
Billing
2018
2
Business Analysis
2021
2
Business Intelligence
2018
2
Data Integration
2018
2
Epic
2018
2
Gap Analysis
2018
2
SSL
2018
2
Stakeholder Engagement
2018
2
Timeline
2018
2
XML
2018
2
Agile Methodology
2007
1
Apple
2007
1
AutoCad
2007
1
Avaya
2007
1
Blackberry
2007
1
Cisco
2007
1
Desktop Support
2007
1
J.D. Edwards
2007
1
Lotus Notes
2007
1
Mac OS
2007
1
MS Active Directory
2007
1
MS Project
2007
1
MS Visio
2007
1
PCS
2007
1
Printers
2007
1
Project Management
2007
1
Project Pier
2007
1
Windows 2000
2007
1
Windows NT
2007
1
Cerner
0
1
DICOM
0
1
EDI
0
1
Group Policy
0
1
HIPAA
0
1
LanDesk
0
1
Process Improvement
0
1
Regression Testing
0
1
Siemens
2007
1
Six Sigma
0
1
SQL Server
0
1
Technical Support
0
1
Xerox
2007
1