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Joseph
jouleskelvin@gmail.com
404-593-4303
12952 Dartmore Cir
Alpharetta, GA 30005
Delivery Manager of Information Technology; BI, Data & Analytics
20 years experience W2
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Summary

Technology Manager with proven history of leveraging common sense and well-organized, systematic approaches to identifying problems, determining requirements, and finding innovative solutions. Demonstrated competency of effective streamlining and automating business and delivery processes to improve overall satisfaction, reduce overhead, and increase technology relevance. Experienced in Data and Analytics Delivery with responsibilities of rapid and full-cycle BI Application Development. My interests are centered around the development, support and enablement of data and operational systems, including new technologies that empower decision makers. Creative thinker. Problem solver. Inventor with a proclivity for data, information, knowledge and wisdom. Fortes: SDLC Management Hands-on Developer (>15 years of experience) Process Improvement and Automation (workflow design) Tool Certification (Cognos, Qlik, Tableau, SharePoint) Change Management Knowledge Propagation Establishment of Centers of Excellence (>5 years of experience) Mentoring / Training Database Management / Data Warehouse Projects Anti-Money Laundering (AML - ACAMS) Personal Credo: It's far more important to be recognized for independent thought than the ability to repurpose those of others.

Experience
Delivery Manager of Information Technology; BI, Data & Analytics
Apr 2008 - present
Leads daily operations of technical teams that support the data and information needs of 50+ Financial Crimes Prevention analysts. Monitors performance towards service level agreements of 200+ deliverables generated by Cognos and Qlik. Manages SDLC needs, for new requests, as well as the migration process to move development packages into the higher environments for testing and production promotion. Collaborates with PSO to troubleshoot missed SLA/SLOs and control messaging to the Business partners that are impacted. Active in workflow engineering for bringing disparate systems into unity; Designs workflows using Nintex and is also the acting group administrator for several SharePoint environments. » Project Management Information Systems
  • Oversees as many as 15 simultaneous selected consulting projects for Demand Management, each requiring separate work effort defined by business requirements and assigned to individual or multiple developer(s) » Project Delivery
  • Defined and established BI Center of Excellence to support and promote the use of new tool (Qlik) quickly growing user audience from 1k to 15k+ within 2 years using 54 servers and licensing expenditures of $2.5M annually. Defined Site Reliability (SRE) metrics for BI environment » IT Leadership & Supervising
  • Recruits, hires and mentors employees according to approved staffing plan; Oversees up to 10 on-site + up to 20 remote direct reports, currently transitioning to full on-site staff » IT Governance
  • Manages internal and external communications related to Project Deliverables for Cognos and QlikView dashboards including reporting generated by manual process resulting in the delivery of 186 reports and dashboards on a daily, monthly and quarterly basis. » Innovation Management
  • Accountable for hardware & software planning, vendor selection, acquisition, Tier 3 problem resolution, set-up integration, testing & installation; Innovation & migration to QlikView resulting in $2.2M annual savings
Big Data Cognos Microsoft Excel MS SharePoint Project Management QlikView SDLC Integration Testing Innovation Management Business Requirements Business Intelligence
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Cognos Solutions Consultant
Aug 2006 - Apr 2008
Served as subject matter expert in Cognos solutions. Designed, developed and integrated Cognos software solutions requiring technical qualifications and knowledge to deliver, support and maintain business intelligence environments. Also, managed data warehouse applications according to business needs and specifications. Provided major dashboard project support for HR Department, extensive Framework Manager modeling with Cube Integration and extensive Dashboard development using MetricStudio. Provided coaching and mentoring of staff; produced training programs & materials. » Financial Data Solutions
  • Assisted with inventory loss mitigation of $1.1M and $3M in production savings due to elevated transparency of the provided information » Reporting Systems Innovation
  • Wrote complex reports for P&L data with multi-page/multi-query Burst including ETL specs for data warehouse (mart development); Multiple ReportStudio reports including data level security utilizing Active Directory; Developed and tested reports using Cognos 8 Go! Mobile
Project Management Business Intelligence CUBE Training ETL Data Warehousing Cognos MS Active Directory
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Manager, Business Intelligence Delivery
Nov 2004 - Aug 2006
Developed new and enhanced existing Cognos Planning (Contributor and Analyst) applications, supported existing production Cognos Planning applications as well as Cognos 8 environment, developed Dashboard for Marketing data users and defined table and ETL requirements for data warehouse. Spearheaded extensive Framework Manager modeling, including EP-related data (determinants/dimensional), BI tool assessment with Cognos and MicroStrategy and completed LeaderShift Training by VisionPoint. Implemented MS SharePoint/Cognos RSS Feed; Developed and tested reports using Cognos 8 Go! Mobile. » Change Management
  • Assisted with data warehouse design resulting in the aggregation over 1B legacy records by including efficient data marts that were optimized for Cognos reporting » Integration Support
  • ReportNet 1.1 and Series8 Implementation/Configuration/Upgrade (Oracle 10g); ReportNet and Enterprise Planning 7.3 Integration
Business Intelligence Change Management Cognos Data Warehousing ETL MicroStrategy MS SharePoint MS Visio Oracle ReportNet Data Marts
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Software Developer
Feb 2002 - Nov 2004
Managed Enterprise Planning (EP) environment and created EP application; prepared and reviewed technical and logical design artifacts, created SharePoint Library for storage and led & guided internal quality assurance testing activities according to planned schedules. Identified and validated EP and infrastructure components required to implement technical solutions (fixes). Provided systems administration support for Cognos Planning and Cognos BI applications. Developed marts, created DTS packages and managed data in MS SQL Server. » Production Systems Solution
  • Dashboard creation for “C” level users: Collaborated and worked directly with CFO to install first enterprise-wide planning software (Cognos Planning) resulting in cost benefit of $5.3M » Reporting Systems
  • ReportNet 1.1 Implementation BA (MS SQL Server 2000) » Account Management
  • Framework Manager modeling configured SSO and managed Access Manager accounts » Design Build
  • High volume development with ReportStudio including Burst reports (>20 reports)
MS SharePoint SQL SQL Server Account Management System Administration Quality Assurance ReportNet Cognos
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Director of Application Development
Dec 2000 - May 2002
Provided IT leadership by developing various customized applications to solve large and complex problems within business operations and business process areas. Created enterprise business CRM platforms and implemented custom sales solutions including campaigns, D&B downloads and customized reports. Provided support for technology change issues to mitigate business continuity disruptions. » Asset Monitoring Solutions
  • Created process and tools (several ASP/SQL applications) for managing repossessed assets that accounted for ~9% of the lease inventory of $100M » Asset Recovery
  • Received All Star Employee designation for 2001 for helping the recovery of lost equipment that had been repossessed and stored offsite by developing and implementing Remarketing application that allowed for easy auctioning of assets
Application Development CRM Project Management SQL
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Edit Skills
Non-cloudteam Skill
Education
Data and Analytics
Georgia Institute of Technology
Management of Information Systems (MIS)
Embry-Riddle Aeronautical University
Certifications
QlikView Advanced Developer
Qlik, 2012
IBM Cognos Framework Manager Modeling
IBM, 2003
IBM Cognos Administration
IBM, 2008
SharePoint Administration
Microsoft, 2008
IBM Cognos Enterprise Planning
IBM, 2007
QlikView Enterprise Administrator
Qlik, 2012
IBM Cognos ReportStudio Authoring
IBM, 2006
Skills
Cognos
2021
19
MS SharePoint
2021
17
Business Intelligence
2021
16
Project Management
2021
16
Big Data
2021
13
Business Requirements
2021
13
Innovation Management
2021
13
Integration Testing
2021
13
Microsoft Excel
2021
13
QlikView
2021
13
SDLC
2021
13
ReportNet
2006
4
Data Warehousing
2008
3
ETL
2008
3
SQL
2004
3
Account Management
2004
2
Quality Assurance
2004
2
SQL Server
2004
2
System Administration
2004
2
Application Development
2002
1
Change Management
2006
1
CRM
2002
1
CUBE
2008
1
Data Marts
2006
1
MicroStrategy
2006
1
MS Active Directory
2008
1
MS Visio
2006
1
Oracle
2006
1
Training
2008
1
Analytics
0
1
Business Analysis
0
1
Business Objects
0
1
Data Integration
0
1
Data Modeling
0
1
Disaster Recovery
0
1
ERP
0
1
in-memory databases
0
1
Informatica
0
1
Microsoft SMS Server
0
1
Performance Tuning
0
1
Process Improvement
0
1
Solutions Architecture
0
1
Tableau
0
1
Vendor Management
0
1