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Harika
hsandepogu@gmail.com
415-909-9554
San Francisco, CA 94199
Global Portfolio/Programs Manager
18 years experience W2
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6
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Summary

Profressional

  • Summary Technology leader in leading and implementing IT strategies to help client’s vision and realize global industry transformations. Successful in driving and implementing various high-profile programs, technology solutions in complex environments. Managed multiple portfolio budgets and responsible for Financial reporting to Executive Leadership. Brings technology leadership experience in delivering large IT initiatives in complex environments, product and program management.

Skills Summary

  • Software Design and Development
  • Enterprise Implementations
  • PMBOK Methodologies
  • Budgeting
  • ITIL (Change Management, Infrastructure)
  • Cross functional supervision/ client relationships/ Strategic Planning
  • Portals & Knowledge management
  • Microsoft Office, Microsoft Project Server SharePoint, SharePoint Designer, office 365
  • Vendor Management, Change Management
  • SAFe Agilist Coach
  • Agile Methodologies
  • JIRA, Kanban, ServieNow, Rational Tool Set
  • Scheduling/Testing/Roll out/Support
  • Project scoping/Staffing/

Experience
Global Portfolio/Programs Manager
Information Technology
Feb 2015 - Aug 2020

Oversee project and program managers to focus on delivery as a strategic portfolio operation, ensuring the alignment of programs and projects with organizational objectives. Role includes budget and people management. Facilitate portfolio reviews with GTD, Channel Director, EM and PM. Lead project delivery discussions of why projects are or are not executing to plan, understand and articulate money spend, prioritize projects, approve the start of new projects, allocate resources appropriately and monitor project progress Work across channels to help develop the mix of projects focused on achieving business initiatives. Manage channel's project portfolio dependencies work with channel leads to resolve resource contentions, optimize the return on investments for projects in the portfolio. Oversee delivery of fiscal year planned product road maps. Focus on proactive risk management, ensuring project risks addressed appropriately and quickly.

Headed globally dispersed teams in successful delivery of GTS technology solutions.

  • Successfully coordinated engagements worth between $5M - $50M
  • Lead and motivate a diverse team of 10 reports, coach, mentor, performance reviews
  • Designed program leadership by developing program roadmaps for multiple portfolios, conducted resource planning across programs, scheduling executive reporting, managing cross-projects dependencies within the program, and managing program-level issues and risks.
  • Collaborate with the ELs, TDMs, and BSAs to ensure project scope is clearly defined, documented, and tracked, and that 100% of scope is delivered on time, with highest quality, or appropriate changes logged.
  • Maintain and review all project financials, including forecasting, and management of project performance to ensure project delivers within budget or in acceptable budget variance.
  • Mentor project teams to develop formal risk mitigation and contingency plans, identify solutions, manage execution of defined plans and escalate project risks and issues to executive leadership and drive the teams to be successful.
  • Oversaw teams in managing workload and balancing priorities to maximize effectiveness and on-time, quality project delivery. Escalate competing priorities. Do Performance Reviews for the team
  • Develop and oversee execution of full lifecycle projects, including regionalization and localization of deliverables for global markets, utilizing project management best practices and SAFe, Agile and waterfall and hybrid methodologies.
  • Manage complex, cross-functional projects with emphasis on continual process and quality improvement. Scope cost, time, and resources, identify and manage risks, develop project plans and schedules, track project status, manage reporting and communications to stakeholders.
  • Coordinate with global and regional product marketing teams, carriers, account teams and software engineering teams to analyze needs, define requirements and develop functional specifications.
Agile Methodology Program Management Project Management Project Planning Risk Management Stakeholder Engagement Waterfall
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Sr. Product Manager
Information Technology
Apr 2005 - Mar 2014
  • Chaired CA Technologies' internal enterprise strategy and platform for collaboration, professional networking, business process improvement, and information access for 14,000 employees.
  • Orchestrated leading multiple high performing teams onsite and offshore for the implementation of Hyperion with CA internal services which helped to streamline 12% efficiencies
  • Directed the product development cycle from prototype development and integration of CA Identity Manager which increased sales revenue of $1.2 million annually and capturing 30% of the international market.
  • Promoted services and products to both internal and external customers increasing penetration of customer base to 50%.
  • Developed and managed implementation of goals, objectives, policies, procedures and work standards with all applicable legal regulations
  • Managed business requirements, governance plans, and ensuring necessary business processes are known and intact.
  • Partnered with Stakeholders to define user stories product owner for enhancement sprints to deliver on the user stories and
  • Maximize productivity by setting clear expectations and proactively communicating project status, issues and risks to internal stakeholders and top management.
  • Defined project scope, goals, and deliverables to ensure consistency with company strategy and commitments.
  • Nurture relationships with project sponsors as well as business and IT executives.
  • Craft and disseminate a clear vision by linking projects to the company's objectives and results.
  • Program Lead and coordinating the efforts between developers, business teams and QA team
  • Change hats to BA Lead, UAT Lead, based on project needs
  • Extensive working experience in Quality Center: Load Test scripts, Executing, logging defects and generate Reports
  • Extensive experience in preparing effective Test Plan, Test Approach, Performance requirements and Test Closure documents from the requirement document
  • Worked closely with product management and technical stakeholders to clarify schedule, status and details for each project.
  • Represented CA Technologies in external Enterprise 2.0 communities, applying what I learned from other organizations to CA Technologies' strategy
  • Oversaw the implementation of recommended solutions to ensure on-specs, on-time and on-budget delivery.
  • Headed application Governance process for CA internal services and created resource/help center
Product Management Quality Assurance Stakeholder Engagement
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Senior Technical Engineer
Information Technology
Jun 2003 - Feb 2005

Work management included basic desktop management and troubleshooting for Laptops, Desktops and Printers for hardware and software issues on a range of Operating Systems like Win 9x, Win 2000, and Windows XP.

  • Troubleshoot all the Windows PC hardware in a computer including the hard drive, RAM, Motherboard, NIC, Graphics, Sound and PCMCIA cards.
  • Installation of new hardware, configuration and driver installation/Up gradation.
  • Flashing the BIOS with latest updates.
  • Helping the customer in removing the hardware, resetting the PCI cards, RAM, Hard drive etc. through phone. Provide clear cut concise instructions according to DELL standards.
  • Installation of 3rd party hardware like additional storage, routers, switches, printers and hubs etc. with prior permission of the customers. Configuration, installation and maintenance of those devices.
  • Troubleshooting Laptop hardware includes Battery, RAM, Hard Drive, Disk Drive, External storage devices, Printers etc.
  • Provided individual training and involved in reporting for work appraisals for new hires.
  • Worked in Business Process Improvement (BPI) project to attain higher Customer Satisfaction Rate.
  • Performance and capacity monitoring and management and recommend Hardware.
  • Handling escalations for the team and new hires.
  • Provided individual training and involved in reporting for work appraisals for new hires.
  • Prepared Knowledge Documents and FAQs on our products which are published on the Intranet and Dell Support Connect Website over the Internet
Adobe Flash Desktops Routers Switches Windows
Remove Skill
Edit Skills
Non-cloudteam Skill
Education
Computer Science
Jawaharlal Nehru University
Certifications
PMP
ITIL
SAFe Agilist
Profressional Summary
Technology leader in leading and implementing IT strategies to help client's vision and realize glob
industry transformations
Successful in driving and implementing various high-profile programs
technology solutions in complex environments
Managed multiple portfolio budgets and responsible for
Financial reporting to Executive Leadership
Brings technology leadership experience in delivering large IT
initiatives in complex environments, product and program management
Skills
Stakeholder Engagement
2020
14
Product Management
2014
8
Quality Assurance
2014
8
Agile Methodology
2020
5
Program Management
2020
5
Project Management
2020
5
Project Planning
2020
5
Risk Management
2020
5
Waterfall
2020
5
Adobe Flash
2005
1
Desktops
2005
1
Routers
2005
1
Switches
2005
1
Windows
2005
1
Change Management
0
1
JIRA
0
1
MS Project
0
1
MS SharePoint
0
1
MS Visio
0
1
Office 365
0
1
PMBOK
0
1
Strategic Planning
0
1