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Shamel
Scottshamel@gmail.com
904-415-7501
Queens, NY 11106
Systems and Network Administrator
1 year experience W2
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Summary

Experience
Systems and Network Administrator
Information Technology
Oct 2020 - Mar 2021
  • Solved over 250 3rd and 4TH tier trouble tickets
  • Hands-on experience designing, building, and troubleshooting enterprise-class networks w/ Windows
  • Well versed in the concepts underlying the technology across most facets of IT, with confidence to tackle both problems that are understood as well as new technology as they arise
  • Collected information to analyze and evaluate existing systems research, plan, install, configure, and troubleshoot systems as well as hardware and software interfaces.
  • Configured, monitored, and administered Domain Controllers, Active Directory Users and computers, File servers, DHCP and DNS Windows Server 2016 platforms
  • Configured multiple complex networks according to best practices
  • Actively communicated all configuration, troubleshooting, and maintenance in organized notes logs
DNS Network Administration Project Management Windows
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Desktop Support
Jul 2020 - Oct 2020
  • Configure LAN/WLAN /WAN/PAN (all copper 802.11 and 802.3) routers.
  • Install workgroups and provide remote desktop assistance.
  • Network and local printer mapping and maintenance, cabling and patch panels.
  • Configure and troubleshoot TCP/IP, IPv4 and IPv6, DHCP, DNS, Firewalls, VPN, NAT.
  • Proficient in Windows XP/7/8/8 1/10, Vista, XP Mac OS X Server 2012/2008.
  • Linux Windows Firewall, Windows Administrative tools remote desktop and helpdesk management software, virtualization, virtual machine software.
  • Troubleshoot desktops, laptops, mobile devices, printers, scanners format and partition EIDE, SATA, SCSI, and SSD perform data recovery.
  • Disassembled and reassembled a PC, verified its successful boot
  • Created a bootable thumb drive using various platforms such as PowerISO and Rufus
  • Tested wall outlets using a multimeter and ensuring the outlet output the correct voltages
  • Configured a Linksys router adjusting SSID and enabling the WPA2 security protocol
Desktop Support Desktops Firewall Laptops Linux Printers Routers VPN
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Edit Skills
Non-cloudteam Skill
Education
collaboration with DARPA the nation's premiere research organization and the US Navy, Army, Gates Foundation and Stanford
Acuitus Advanced Information Technology Program 2021
graduates quickly raised to the
Remote training program that teaches the basics of entry 2020
Revised
not provided 2020
Introduction to Project Management
Hunter Business School 2020
The results
The program builds around a thousand hours of immersion
Minor: the military have been stunning
Alison
not provided
Certifications
Professional Certificate
Skills
DNS
2021
1
Network Administration
2021
1
Project Management
2021
1
Windows
2021
1
Desktop Support
2020
1
Desktops
2020
1
Firewall
2020
1
Laptops
2020
1
Linux
2020
1
Printers
2020
1
Routers
2020
1
VPN
2020
1