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Derek
DEREK_SHAW@TAMU.EDU
214-394-4423
4723 PEACH TREE LN.
Apt 1815
Garland, TX 75048
Help Desk - Entry-level
1 year experience W2
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Summary

I am a current second-year undergraduate student attending Texas A&M University in College Station, majoring in Technology Management with minors in Business and Cybersecurity. In particular, I have interests in IT and Data Analysis.

Experience
Student Technician
Information Technology
Nov 2020 - present

Help Desk Central is the main IT department that students and faculty members at Texas A&M turn to if there are any issues. Our job is to assist the customers over the phone and in-person with any technical issues they may experience.

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General Employee
Consumer Goods
Aug 2020 - Nov 2020

The Warehouse is the world's largest collegiate merchandise store in the world, and my job there was to accomplish tasks set by my managers and leaders on duty. These tasks could range from assisting customers at the registers to tagging merchandise in the back of the store.

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Non-cloudteam Skill
Education
Attended in Technology Management
Texas A&M University, 2019 - 2023
Minor: Cybersecurity, Business
Skills
Java
2020
4
Office 365
2021
2
Python
2021
1