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John
IT Consultant/Manager & PM
Jacksonville, FL
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John
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IT Consultant/Manager & PM
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Business Requirements Telephony DB2 Oracle SQL Microsoft Office IMS Cobol Avaya Strategic Planning
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Recent Experience
Engagement Director 06/06 - 06/13
Business Requirements Telephony
Global leader 06/85 - 06/06
Technical Consultant 06/02 - 06/06
Business Requirements
Summary

Technical manager with 30 plus years of IT experience starting as an applications developer, transitioning to a leadership role for systems support teams and, ultimately product manager of IVR systems. Successful at developing solutions to meet clients’ business needs using both existing and emerging technology.

ACHIEVEMENTS:

  • LEADERSHIP: Led a cross functional team in development of a detailed RFP containing extensive business and technical requirements necessary to elevate our Voice response systems into a World Class product.
  • CREATIVITY: Patent holder for communication technology spanning IVR and application server.
  • TREND SETTER: Established strategic direction for new technology with IBM’s DB2, COBOL, IMS DBDC, Oracle RDBMS, SAS, and Integrated Voice Response systems
  • INTEGRATION: Facilitated successful collaboration across diverse staff from various technical teams to integrate Speech Recognition, UNIX, Smart Phones, SMS, Interactive Voice Response Systems with Mainframe systems, Relational Databases, Client/Server systems, and web services.
  • DETAIL ORIENTED: Discovered design error in compound dividend routine for employee shareholders.

Top 5 Skills
SkillsProficiencyLast Used
Business Requirements
2013
Telephony
2013
DB2
2015
Oracle
2015
SQL
2015
Education and Certifications
Bachelor's in Double Major, Mathematics and Computer Science
State University of New York, Plattsburgh, New York
Attended in Risk Management
Project Management Institute
Preferences
Availability:
Willing to relocate?:No
Prepared to Travel:Up to 25%
Employment Type:Any
Security Clearance:No clearance
Citizenship:U.S. Citizen