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Brian
bstacy@stacyit.com
407-791-2676
6436 Shoreline Drive
Saint Cloud, FL 34771
407-957-5775
Principal Consultant
42 years experience W2
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Average rating
247
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Summary

Information Technology management professional with extensive experience in Service Management. Demonstrated expertise in the areas of project management and application management, as well as technical sales, solutions architecture, IT networks, security, and capacity planning. Experienced with Windows, UNIX, and mainframe environments. Recognized for superior customer satisfaction and successful technical solutions. Certified in ITIL, Solution Selling, and various ITSM and ERP products.

Significant Contributions

  • Successfully managed a DOD implementation project for a complex central call center connected to over 30 remote offices by managing multiple groups of technical personnel, including external resources
  • Recognized for leading first web-services integration project to save millions of dollars in inter-company supply chain transactions for a major customer
  • Trusted advisor to a large IT outsourcing partner, providing consulting on overall IT infrastructure management, network management, and security, using ITIL best practices for their largest customers
  • Awarded highest vendor satisfaction rating by a Fortune 50 client
  • Successfully created a strategic corporate partnership with a large university to develop security technology to be used with corporate software products
  • Managed a seasoned capacity planning team that was recognized for successful and accurate capacity plans, resulting in a multi-million dollar outsourcing decision
  • Identified and developed strategic messaging security management partnership with a big four accounting firm
  • ERP and CRM field specialist for technical sales group, providing expertise to customers for performance tuning and problem resolution
  • Designed and implemented a complex ITIL-based change management and release management system for a global building products company

Experience
Principal Consultant
Information Technology
Apr 2015 - present

Independent consultant for ITSM, ITAM and Project Management, utilizing ITIL best practices with the experience of hundreds of successful client engagements. Leveraging strategic partnerships with multiple software vendors and ITSM sales and services vendors to provide a truly independent assessment of each client’s IT requirements.

Sales Project Management ITSM ITIL ITAM BMC Utilities
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Sr. Consultant
Information Technology
Jul 2014 - Apr 2015

Provided ITIL consulting and application design for mid-market customers and pre-sales product demonstrations. Coordinated best practices for consultants and pre-sales staff. Guided customers through best practices for IT service management strategies, custom applications, custom features, and software implementation projects.

Sales ITIL Application Design BMC Utilities
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Director of Professional Services
Information Technology
Sep 2013 - Jun 2014

Created a professional services team to perform ITSM and ITAM consulting utilizing BMC FootPrints products and ITIL best practices. Recruited, trained and managed a team of Sr. consultants. Created SOWs, sales materials, and services documents, performed pre-sales calls, and delivered ITSM professional services for customers.

BMC Footprints Sales ITSM ITIL ITAM Project Management
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ITSM Team and Practice Manager
Information Technology
Apr 2013 - Aug 2013

Developed a new practice for ITSM consulting utilizing BMC FootPrints products and ITIL best practices with application design for BMC’s mid-market customers. Developed partnerships with other BMC ITSM partners and fulfilled consulting engagements for BMC Commercial’s most challenging accounts.

ITSM ITIL BMC Footprints Application Design BMC Utilities Project Management
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Manager of Consulting Services, Principal Consultant
Information Technology
Jan 2007 - Apr 2013

Managed a diverse team of consultants, custom feature developers, and business analysts. Provided ITIL consulting and application design for BMC’s mid-market customers. Developed and taught the consultant certification classes. Guided customers through best practices for IT service management strategies, custom applications, custom features, and software implementation projects.

Application Design ITIL BMC Footprints BMC Utilities Project Management
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Sr. Systems Engineer
Information Technology
Feb 2006 - Dec 2006

Managed technical relationships with global strategic sales partners in both availability and security solutions, and provided in-depth threat management and compliance solution knowledge.

Sales BMC Utilities Systems Engineering
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Principal Software Consultant and Technical Account Manager
Information Technology
Jan 1998 - Jan 2005

Managed all technical sales strategies to the world’s largest outsourcing companies, channel partners and their customer accounts. Managed both pre-sales and post-sales technical projects, including infrastructure, mainframe, ERP, and custom application integrations.

Sales ERP BMC Utilities Project Management
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Senior Technical Consultant
Information Technology
Jan 1997 - Jan 1998

Project manager for a large DOD project implementing a call center, data center, servers, workstations, network devices, WAN, LANs and all associated software at 32 military bases in 10-states.

WAN Data Center Project Management
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Systems Engineer
Information Technology
Jun 1993 - Jan 1997

Managed sales and solved technical issues for open-systems networking hardware and software products for a three-state sales territory, including account sales plans, forecasts and closing sales, with major emphasis selling to state and local governments, healthcare and energy companies.

Sales Systems Engineering
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Systems Engineer
Information Technology
Jan 1992 - Jun 1993

Managed all pre-sales technical issues for open-systems and mainframe software and hardware customers, including competitive strategies and customer satisfaction.

Sales Systems Engineering
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Systems Engineer Manager, Systems Programmer, Tech. Support Specialist
Information Technology
Jan 1980 - Jan 1992

Managed teams of application systems engineers and capacity planning specialists for one of EDS’s largest accounts, with additional experience in systems programming, technical support and operations areas.

Technical Support Systems Engineering Capacity Planning LAN Project Management
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Edit Skills
Non-cloudteam Skill
Education
Bachelor's in B.S.
University of Houston
Certifications
ITIL Foundation
BMC Software FootPrints
BMC
JDEdwards OneWorld
JDEdwards
Solution Selling Certification
Skills
Project Management
2021
27
Systems Engineering
2006
17
BMC Utilities
2021
15
Sales
2021
14
Capacity Planning
1992
12
LAN
1992
12
Technical Support
1992
12
ITIL
2021
8
Application Design
2015
7
BMC Footprints
2014
7
ERP
2005
7
System Administration
2015
1
DHCP
2015
1
Data Center
1998
1
ITAM
2021
1
ITSM
2021
1
WAN
1998
1
Change Management
0
1
Infrastructure Management
0
1
Network Security
0
1
Performance Tuning
0
1
Release Management
0
1
Solutions Architecture
0
1
UNIX
0
1
WebServices
0
1
Windows
0
1