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Chris
christopher.corter@gmail.com
405-255-8432
2321 SW 135th St.
Oklahoma City, OK 73170
Sr. IT Consultant - Software IT Asset Management: (3 month contr
28 years experience W2
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Average rating
98
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Summary

Recognized leader with broad expertise in strategic planning, financial planning, process design, application of technology, training, operations, supply chain and inventory management. Significant contributor to enhancing profitability for businesses in the IT, education & automotive wholesaling industries. Areas of specialization include:

  • IT Asset Management
  • Financial Analysis
  • Budget Preparation & Analysis
  • Billing Management
  • Procurement Management
  • Vendor Management
  • Strategic Planning
  • Accounting
  • ERP
  • CRM
  • Cross-Functional Team Leadership
  • Process Improvement
  • Consensus Building
  • KPI Implementation
  • IT Service Management
  • ITIL Service Strategy

Experience
Sr. IT Consultant – Software IT Asset Management
Insurance
Jan 2014 - present

Provide software asset management guidance for a project who’s deliverables include updating the operating systems and applications for all Zurich, Farmers Insurance & Farmers Exchanges servers in North America. These duties include analyzing simple to complex server-based software licensing requirements including Microsoft, Oracle, VMWare and Symantec in both physical and virtualized environments. Member of a 7 person global core team evaluating the effectiveness of our current asset management tool (IBM Tamit & Tad4d) vs Flexera, Aspera & ServiceNow. Contributor to global Microsft Annual True – Up activities.

Asset Management Oracle Software Asset Management Analysis VMWare ServiceNow
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IT Financial / Business Operations Analyst: Infrastructure & Cloud Computing
Information Technology
Jan 2011 - Dec 2013

Provided program management, strategy & operation analysis for 3 core global business units within Infrastructure & Cloud Computing (ICC) consisting of 7000 employees, Led financial process, design & implementation for the global RIMO/CoC delivery organization including financial analysis, cost recovery maximization, ERP month end close activities, project accounting configuration & analysis, asset management, KPI implementation, license and procurement management Provided business strategy, financial modeling and program management for Dell’s Data Center Expansion Program.

Primary IT Asset Management responsibilities in this role included maintaining a hardware & software repository, ensuring complex enterprise licensing compliance and creating financial forecast for refresh expenditures in a global operation.

Selected Achievements:

  • Saved Dell $56 million in capex spend by identifying regions where the previously approved building of data centers were not revenue justified.
  • Implemented procedures for the ISD business unit to recover $900,000 annually for labor provided to nosiness units outside of the Infrastructure Services Delivery business units.
  • Implemented processes to improve timeliness of payments to global vendors
Program Management Global Operations Financial Analysis Asset Management Analysis ERP Data Center Software Asset Management Cloud Computing Dell Compliance
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IT Financial / Business Operations Analyst: Managed Services for Small Business
Information Technology
Jan 2008 - Jan 2011

Provided program management, product management, business strategy & operation analysis for a global managed services offering based on the ITIL framework. Led a cross-functional team consisting of members from delivery, sales, billing, logistics, IT, legal & finance. Provided vendor management, product management, pricing, billing management, procurement management, financial & accounting management post-transition of the service delivery function to a third party.

Primary IT Asset Management responsibilities in this role included developing and overseeing the delivery of an asset management service to Managed Services for Small Business Customers.(125 customers). This included building out processes and procedures for onboarding new customers (building a hardware and software repository), maintaining the repository via asset management software (BMC & Dell RIM) and then reporting to customers on a monthly basis about compliance and necessary upcoming expenditures.

Selected Achievements:

  • Saved Dell $14 Million in annual spend by migrating this offer from a 3 country 200 team member delivery organization to a single third party vendor with 30 team members. This transition was accomplished with a zero negative effect to the running customer retention rate
  • Recipient of the “Presidents Excellence Award for Significant Business Contribution” award.
  • Managed policy & procedure creation, knowledge base documentation & training that resulted in the first ISO 20000 certification for Dell
Vendor Management Program Management Product Management Documentation ITIL Asset Management Analysis Training Sales Dell Compliance Microsoft Excel
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Enterprise Support Operations
Information Technology
Jan 2006 - Jan 2006

Led team of 25 Dell Enterprise Server technicians. Improved / created granular KPI reporting at the technician level. Continually reviewed KPI’s and the details driving those KPI’s with technicians to recognize successes and to identify specific opportunities for improvement. Coordinated technical training for 160 Enterprise Server technicians in Oklahoma City.

Primary IT Asset Management responsibilities in this role included providing technical support for two Dell proprietary tools which customers could use to manage IT assets.(KACE and Open Mange IT Assistant)

Selected Achievements:

  • Led customer satisfaction increase on the team from 92.06% Q2 to 95.86% Q3 to 96.1% Q4 FY08.
Training Technical Support ERP Asset Management
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IT Training Director
Education
Jan 2000 - Jan 2006

Managed team of 12 instructors to deliver A+, Network+, Security+ & Microsoft Server training to adult students at the Oklahoma City & Tulsa campuses. Operational duties included delivering Microsoft training, IT asset management, procurement management, Microsoft IT Academy administration, curriculum development, and employee management

Primary IT Asset Management responsibilities in this role included maintaining a hardware & software repository for the Oklahoma City and Tulsa campuses and ensuring licensing compliance.

Selected Achievements:

  • Saved $75,000 in annual software licenses by identifying and enrolling in a Microsoft program available to academic institutions.
  • Averaged 95% of students being academically on track vs. the school average of 78%
Training Microsoft Server Asset Management Project Management Compliance
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Senior Accounting Instructor
Education
Jan 1999 - Jan 2006

Provided accounting, tax, QuickBooks, Excel and Access training to students as part of a vocational diploma program. Led curriculum development activities for accounting courses.

Training quickbooks
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Owner / General Manager
Information Technology
Jan 1993 - Jan 1998

Managed 25 employees including sales, operations, vendor relations, accounting & HR.. Partnered with vendors to maximize the utilization of available partner funds for marketing campaigns, sales force assistance, pricing promotions & vendor rebates for sales to targeted verticals.

Selected Achievements:

  • Increased annual sales from $1.3 million to $2.1 million while increasing gross margin 6%
Sales Salesforce Project Management
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Edit Skills
Non-cloudteam Skill
Education
Bachelor's in Business, Accounting Magne
Oklahoma City University
Certifications
Certified Software Asset Manager, Directions on Microsoft
Microsoft Licensinh Boot Camp
Microsoft ITP 2008 Enterprise Administrator
Microsoft Certified Systems Engineer 2003
A+
Net+
Security+
Skills
Asset Management
2021
13
Compliance
2013
11
Project Management
2006
11
Training
2011
10
Sales
2011
8
Analysis
2021
7
quickbooks
2006
7
Microsoft Server
2006
6
Dell
2013
5
Program Management
2013
5
Salesforce
1998
5
ServiceNow
2021
4
Software Asset Management
2021
4
Documentation
2011
3
ITIL
2011
3
Microsoft Excel
2011
3
Product Management
2011
3
Vendor Management
2011
3
Cloud Computing
2013
2
Data Center
2013
2
ERP
2013
2
Financial Analysis
2013
2
Global Operations
2013
2
Oracle
2021
1
VMWare
2021
1
Automotive
0
1
CRM
0
1
Inventory Management
0
1
Process Improvement
0
1
Strategic Planning
0
1
Technical Support
2006
1