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herbert.wilson@comcast.net
904-534-6511
Jacksonville, FL 32099
Vice President / Project Manager
26 years experience W2
3
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Average rating
241
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Summary

Results-driven IT Project Manager with extensive experience in spearheading the management, design, development, implementation and support of enterprise-wide banking system solutions. Recognized leader, applying high-impact technical solutions to major business objectives, with capabilities that transcend IT operation boundaries. Adept at working with management to prioritize activities and achieve defined project objectives; able to effectively translate operational/business requirements into technical solutions. Committed to helping organizations achieve maximum benefit from their IT investment, through meticulous research, development and implementation of technologies. Broad background within the financial services and banking industries.

Skills Matrix:

  • IT Project Management
  • Full Lifecycle Agile Solution / Software Development
  • Agile and Waterfall
  • Software Process Management
  • Project Planning
  • IT Consulting
  • Compliance System Conversion
  • Relationship Development
  • Management
  • Business Change Management
  • MS Project
  • CA Clarity
  • Design for Six Sigma
  • Capability Maturity Model
  • Resource Management
  • Technical Support
  • System Integration and Testing

Experience
Vice President / Project Manager
Banking/Financial
Jun 2012 - Apr 2015

Spearheaded technology teams across multiple lines of business in executing successful design, development, testing and implementation of funded initiatives. Created and oversaw all project plans, estimates, forecasts and communications, in addition to leading project meetings and attending all management reporting sessions.

  • Successfully managed projects ranging from 45K to 80K hours, and $1.5MM to $4MM in cost.
  • Managed implementation of paperless Small Business Credit Card Statements and Deposit 30 day and 90 charge off notices viewable in online banking portal to reduce print and distribution costs.
  • Led implementation of paperless Deposit Account and Consumer Credit Card Change in Terms notices viewable in online banking portal to reduce costs.
  • Managed implementation of paperless variable image statements viewable in online banking portal to reduce print and distribution costs
Project Management SDLC Agile Methodology MS Access Documentation Integration Testing Microsoft PowerPoint MS Visio Project Planning
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References
Average Rating

3 recommendations
Vice President / Technology Project Team Manager
Banking/Financial
Jul 2008 - Jun 2012

Held responsibility for maintaining capacity management process for Shared Operations Technology. Served as subject matter expert for operations and training full suite of capacity management tools. (CA Clarity, PCM WeB, financial forecast database and Nexus, resource engagement and project tracking database). Trained and supported support over 500 employees, with responsibility for direct management of all SOT service delivery team resource allocations and capacity management plans. Developed and managed monthly forecast uploads and reporting, and served as project technical solutions consultant as needed.

  • Led the California returns and adjustments conversion project to simplify system support and reduce costs.
  • Managed the California print finish solution conversion to simplify system support and reduce costs.
  • Led the LaSalle acquisition ACH system conversion project following the DMAIC waterfall methodology.
  • Managed the decommissioning of the short term image archive to reduce support costs.
Waterfall Clarity Project Management Project Management SDLC Integration Testing MS Project
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Vice President / Consultant Systems Engineer
Banking/Financial
Jan 2005 - Jul 2008

Fulfilled role of Senior Estimation Lead, with responsibility for developing, maintaining and executing strategic and operating plans for SECOE. Served as Seer-Sem subject matter expert responsible for training, implementing and supporting the use of the parametric modeling tool. Maintained SEER-SEM project estimate database for transactions services technology projects to provide source of comparative estimation data to leverage for future initiative planning. Provided subject matter expertise on standard software process, supporting over 800 associates.

  • Led implementation, training and support of use of MS Project, MS Office, InfoPath templates, Caliber RM, HP Quality Center, Clarity and SharePoint across the division as project documentation suite of productivity tools.
  • Developed high-level and detailed training modules for software estimation tool (SEER SEM) and developed multiple modules for software sizing methodology (Function Point Analysis).
  • Trained over 800 associates in all major operational sites in the US and the UK with virtual sessions conducted with global partners in India, Singapore and Hong Kong.
  • Played key role in Six Sigma Green Belt project to improve accuracy of bank's model in SEER-SEM tool.
Systems Engineering MS SharePoint MS Project Analysis Training HP QC Financial Services Regulation MS Visio Project Management
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Assistant Vice President / Process Design Engineer
Banking/Financial
Jan 2004 - Dec 2004

Directed and coordinated software process improvement activities for Transaction Services Technology utilizing the Capability Maturity Model, Six Sigma and PMBOK methodologies. Developed and delivered divisional training in the software process improvement initiative to over 1,000 TST associates nationwide. Held responsibility for ongoing improvements and revisions to the corporate standard software process, policies, templates and tools.

  • Directly contributed to and received Spirit Awards for each of five successful revisions leading to significant process improvements.
  • Led modification of divisional software estimation and requirements management approach to increase value-add of the function.
  • Received Bank of America Spirit Award for successful administration of comprehensive training on Software Estimation and Requirements management training session in major transaction services technology sites.
  • Played integral role in Six Sigma Black Belt study proving significant benefits of leveraging a parametric modeling tool and an objective sizing methodology (function points analysis) could produce more effective project estimates. Benefits estimated to be $4M annually. Received Software Estimation Recognition Award.
PMBOK Process Improvement MS Project MS Visio Project Management Database Design
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Assistant Vice President / Team Manager / Technical Business Analyst
Banking/Financial
Jan 1998 - Jan 2004

Played integral role in successful assessment of Transaction Services Technology CMM Level 2 assessment. Consulted TST project managers on standard software process practices implementation in management of cash vault conversion to Compass / ICOM systems. Managed and maintained portfolio of small projects assigned to DARTS team, with input throughout entire lifecycle.

  • Managed six-member programmer analyst team for legacy Liability Risk applications supporting fraud account charge off and recoveries, produce average annual recoveries of $55M.
  • Lead business analyst in development, installation and support of a web enabled with a DB2 database fraud Charge off system to replace Access-based system.
  • Supported system installation in all nine major U.S. bank administration sites, including work station tuning and required hardware upgrades. Provided onsite training and support during conversion to 200 associates.
  • Received The Customer's Experience Leadership Award for outstanding team management performance.
Business Analysis DB2 SQL MS Project Project Management
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Assistant Vice President / Compliance Systems Support Manager
Banking/Financial
Jan 1995 - Jan 1998

Managed four-member Compliance System Support Department, with responsibility for development, implementation and maintenance of all Compliance Management Information Systems. Oversaw all compliance end-user technology resources, and worked closely with business partners and vendors on optimal use of information management technology for effective compliance management. Managed $300K operating budget, and preparation and analysis of all quarterly compliance executive management reports.

  • Led project to convert MS Access databases to Sybase with PowerBuilder front-end interface.
  • Developed and implemented Comparative File Review Database in MS Access to facilitate consumer loan and mortgage loan file reviews.
  • Assisted in Department of Justice review of affiliate bank lending practices resulting in DOJ dropping further investigation or settlement.
  • Developed, implemented and maintained compliance profile system rating methodology to grade compliance performance, reducing reporting time by 79%, from 14 days to three days.
PowerBuilder Sybase MS Project Project Management Compliance
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Edit Skills
Non-cloudteam Skill
Education
Bachelor's in Humanities and Social Science, History, Business
UNIVERSITY OF SOUTH CAROLINA
Certifications
AMERICAN BANKERS ASSOCIATION NATIONAL COMPLIANCE SCHOOL
Certified Compliance Officer - Federal Banking Regulations
Skills
Estimating
2016
1
LAN - Wireless
2016
1
Microsoft Excel
2016
1
PMBOK
2004
1
Process Improvement
2004
1
Quality Assurance
2015
1
Requirement Analysis
2016
1
Project Management
2015
18
MS Project
2012
17
Capability Maturity Model (CMMI)
2009
1
Business Analysis
2004
6
DB2
2004
6
Integration Testing
2015
6
SDLC
2015
6
SQL
2004
6
MS Visio
2015
5
Analysis
2008
3
Clarity Project Management
2012
3
Compliance
1998
3
Financial Services Regulation
2008
3
HP QC
2008
3
MS SharePoint
2008
3
PowerBuilder
1998
3
Project Planning
2015
3
Sybase
1998
3
Systems Engineering
2008
3
Training
2008
3
Waterfall
2012
3
Agile Methodology
2015
2
Documentation
2015
2
Microsoft PowerPoint
2015
2
MS Access
2015
2
Change Management
0
1
Database Design
2004
1
Languages
English, Fluent/Bilingual