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Sandeep
prsd.sndy@gmail.com
904-705-8611
8214 Meadow Walk LN
Jacksonville, FL 32256
Senior IT Business System Analyst: Siebel
13 years experience W2
2
Recommendations
Average rating
538
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Summary

Highly accomplished and talented Business Analyst with over 12 years of experience of working with key project stakeholders and business communities to comprehend the overall business vision for each project. Skilled in identifying and documenting quality business requirements for new system implementations and major enhancement. I am a team player, always giving the extra mile to achieve objectives and results, extremely passionate about driving organizations towards excellence, bringing shareholder value and effectiveness through promoting change and improving processes.

Core Competencies:

  • Excellent communication and interpersonal skills
  • Critical thinking skills and ability to work under pressure
  • Excellent analytical, problem-solving and organized approach
  • Ability to work independently and as a team member
  • Multi-tasking skills and ability to meet deadlines

Experience
Senior IT Business System Analyst
Insurance
Sep 2016 - Feb 2021
Jacksonville, FL
  • Develop or modify existing programs for system integration between Siebel CRM (Customer Relationship Management) and enrollment systems building a new Enrollment application for the users.
  • Facilitate communication between business partners and development team for the purposes of formulating business requirements, determining system impacts, and creating technical documentation.
  • Implement Agile methodologies like (SCRUM, KANBAN) and make use of associated tools (Rally, Asana, Kanban, etc.) to create user stories for the development team.
  • Create and develop a recon process to ensure that data is compared and then synched with 3rd party system to ensure there is no mismatch between source and destination system.
  • Create and modify existing procedures using Oracle PL/SQL to load data into tables.
  • Create and design custom XML structures through which Siebel CRM will process and transmit data into enrollment system.
  • Key interface to work with IT teams to create technical approach to meet the business requirements.
  • Responsible for managing complex collections of data via SoapUI to ensure the accuracy of data insertion into database tables.
  • Analyze the code and perform root-cause analysis and issue resolution for the ongoing operation and maintenance of enrollment system.
  • Perform database testing to verify data integrity and Assist in user acceptance testing by setting up data in the database tables by analyzing records in different systems.
  • Facilitate communication between business partners and development team for the purposes of formulating business requirements, determining system impacts, and creating technical documentation
BSA System Analysis Agile Methodology Rally Root Cause Analysis Scrum Siebel PL/SQL XML Systems Integration Database Testing Data Integrity CRM SQL Functional Testing Integration Testing Regression Testing Quality Assurance Requirements Gathering UAT Test Case Preparation Business Requirements
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Siebel Quality Assurance Lead
Information Technology
Sep 2015 - Aug 2016

The Project deals with Implementing Approval Levels in Siebel Sales application and Introduction of Different Product Configuration

  • Test lead for the different releases of Siebel applications.
  • Develop business architecture using requirements such as scope, processes, alternatives, and risks.
  • Analyze client’s business requirements and processes through document analysis, interviews, workshops, and workflow analysis.
  • Conduct 5+ levels of testing including functional, regression, user acceptance, integration and performance to verify the client’s needs are met.
  • Communicate client’s business requirements by constructing easy-to-understand data and process models.
  • Provide input into developing and modifying systems to meet client needs and develop business specifications to support these modifications.
  • Liaise between business and technical personnel to ensure a mutual understanding of processes and applications.

Skills: SQL, PL/SQL, Siebel 8.1, HP QualityCenter

Siebel Quality Assurance Requirements Gathering Siebel EAI Siebel Tools SQL PL/SQL HP QC EAI Functional Testing Regression Testing UAT Integration Testing Test Case Preparation CRM Workflow Analysis HP
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References
Average Rating

2 recommendations
Technical Lead - Wipro
Information Technology
Jul 2014 - Sep 2015

The Project deals with Implementing Smart Metering in Siebel application and was used for internal flows and internal processing of meters responsibilities.

  • Worked in an Onsite – Offshore Model and lead a team of 5 members
  • Responsible for gathering requirements from business users and proposing a solution for the requirements.
  • Translate stakeholder requirements into over 10 different tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams.
  • Evaluate risks related to requirements implementation, testing processes, project communications.
  • Identify and reconcile errors in client data to ensure accurate business requirements.
  • Draft and maintain business requirements and align them with functional and technical requirements.
  • Facilitate monthly meetings with clients to document requirements and explore potential solutions.
Siebel Technical Specifications Stakeholder Engagement Requirements Gathering Business Requirements Data Analysis
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Senior Software Engineer - Wipro
Information Technology
Jul 2013 - Jul 2014

The project deals with the Level 3 support and maintenance to a suite of 5 Siebel applications. These applications were used for the internal governance and Business processing for client.

  • Accountable for supporting and maintaining Siebel applications using Siebel 7.5.3, Siebel EIM, Actuate Reporting, PL/SQL.
  • Responsible for gathering information from the client and clarified the requirements also provided the resolution without any customer complaints raised on the delivery.
  • Organized personality development sessions for the team members.
  • Taken up Roles of a Release Manager past one year along with being a Lead.
  • Created Multiple Reports using Siebel Actuate Reporting tool.
Siebel Siebel EIM Software Engineer
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Technical Lead Developer - Wipro
Information Technology
Oct 2008 - Jul 2013

Pitney Bowes into manufacturing company and uses portfolio of Siebel application used by their customers. Achievements:

  • Responsible for the providing solutions to the issues raised by the Users.
  • Responsible for driving daily data load jobs and ensuring completion before the business hours.
  • Received Customer appreciations for resolving critical issues in time and worked with development team to provide permanent solutions for the problems occurring.
  • Creating Weekly Reports and Monthly Reports for the Production Support
Siebel Production Support
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Edit Skills
Non-cloudteam Skill
Education
Master's in Software
Birla Institute of Technology and Science 2012
Bachelor's in BCA
St. Joseph's Arts and Science college 2008
Skills
Siebel
2021
12
Business Analysis
2021
1
Microsoft Excel
2021
1
Requirements Gathering
2021
6
Business Requirements
2021
5
CRM
2021
5
Functional Testing
2021
5
Integration Testing
2021
5
PL/SQL
2021
5
Quality Assurance
2021
5
Regression Testing
2021
5
SQL
2021
5
Test Case Preparation
2021
5
UAT
2021
5
Agile Methodology
2021
4
BSA
2021
4
Data Integrity
2021
4
Database Testing
2021
4
Production Support
2013
4
Rally
2021
4
Root Cause Analysis
2021
4
Scrum
2021
4
System Analysis
2021
4
Systems Integration
2021
4
XML
2021
4
Data Analysis
2015
1
Siebel EIM
2014
1
Software Engineer
2014
1
Stakeholder Engagement
2015
1
Technical Specifications
2015
1
EAI
2016
1
HP
2016
1
HP QC
2016
1
Siebel EAI
2016
1
Siebel Tools
2016
1
Workflow Analysis
2016
1