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Catherine
Technology & Operations Program / Business Transformation Manager
Jacksonville, FL
Available immediately
Actively seeking
Catherine
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Technology & Operations Program / Business Transformation Manager
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Project Management Business Requirements Program Management pSOS Scrum Systems Integration Test Case Preparation
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Recent Experience
PROGRAM MANAGER- PMO – TECHNOLOGY & OPERATIONS 06/16 - 12/16
Summary

Analytical, highly adaptable professional with extensive experience enhancing IT operations across enterprise. Skilled in aligning end-user needs with long-term resolutions to complex project and program IT challenges. Track record of success developing, deploying and evaluating systems aimed at improving quality and efficiency.

Easily work with business owners, product managers and program managers across local and international offices in the U.S., Europe, Singapore, Russia, and India. Responsible for streamlining the rhythm of business, defining cross-region program strategy, requirements and timelines as well as coordinating cross-functional development teams through design, management, launch and support lifecycle.

Advanced expertise in Waterfall Development using SDLC (systems development life cycle) principles, governance policies & procedures, and leading large complex projects. Skilled in IT enhancements, continually focused on identifying, isolating and resolving critical issues.

Strong knowledge and comfort in onboarding of new systems, and decommissioning old systems, mastering relationship management in a matrix organization. Accomplished communicator skilled in building and strengthening relationships across functions to drive cohesive, strategic operations.

Top 5 Skills
SkillsProficiencyLast Used
Project Management
2016
Business Requirements
2016
Program Management
2016
pSOS
2016
Scrum
2016
Education and Certifications
FLORIDA STATE COLLEGE OF JACKSONVILLE 2007
Leadership Development Program
Certified Scrum Master, 2015
Preferences
Availability:Immediately
Willing to relocate?:Yes
Relocation preference
Any location
Prepared to Travel:Up to 50%
Employment Type:Any
Security Clearance:No clearance
Citizenship:U.S. Citizen