Analytical, highly adaptable professional with extensive experience enhancing IT operations across enterprise. Skilled in aligning end-user needs with long-term resolutions to complex project and program IT challenges. Track record of success developing, deploying and evaluating systems aimed at improving quality and efficiency.

Easily work with business owners, product managers and program managers across local and international offices in the U.S., Europe, Singapore, Russia, and India. Responsible for streamlining the rhythm of business, defining cross-region program strategy, requirements and timelines as well as coordinating cross-functional development teams through design, management, launch and support lifecycle.

Advanced expertise in Waterfall Development using SDLC (systems development life cycle) principles, governance policies & procedures, and leading large complex projects. Skilled in IT enhancements, continually focused on identifying, isolating and resolving critical issues.

Strong knowledge and comfort in onboarding of new systems, and decommissioning old systems, mastering relationship management in a matrix organization. Accomplished communicator skilled in building and strengthening relationships across functions to drive cohesive, strategic operations.