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Andrew
borcthx@yahoo.com
321-427-2850
153 Seaport Blvd.
Cape Canaveral, FL 32920
Information Technology Specialist
16 years experience W2
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Average rating
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Summary

I have a strong passion for fitness and computers. I enjoy doing both. I have experience in both fields and plan to pursue a career in both. Fitness has given me much confidence in myself. The field of computers has given me a strong understanding of technical details. While my 10 years of Hospitality experience has allowed me to bridge the gap between these two fields. I plan to stay strong with both fields. I currently work for Health First Pro Fitness and do personal computer tutoring for local clients. Many of my clients I actually met while at the gym. So, it's been a wonderful opportunity to expand my horizons. It's one thing to know a lot about your field. It's another to be able to communicate that information and knowledge to others in a manner that is understandable.

I've currently been involved in my own personal I.T. Business providing services such as Information Technology tutoring, repair, custom computer builds and installations while working towards becoming a Microsoft Certified Technician/Professional.

  • Strong Understanding of PC hardware and software, networking, and troubleshooting printers.
  • Excellent typing skills surpassing 100 WPM.
  • Highly skilled at building custom computers.

PROFESSIONAL SKILLS:

  • Proficient with MS Office Suite, Adobe Photoshop, Adobe Illustrator, TSW 2K9, Windows 7,Vista, XP, 2000.
  • High skilled at building customer computers.
  • Experienced with Apple Macintosh computers, Windows Active Directory, Windows Server 2008, HTML, CSS, C++, Pseudo Code, SQL, Javascript, Adobe Flash and web-page development.

Experience
Founder/Owner
Information Technology
May 2014 - present

I am the Founder and Owner of Sorokin Solutions. I offer various services in the Information Technology field ranging from custom computer builds to hardware/software tutoring and much more.

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Resort Hospitality Associate & Timeshare Sales Liason
Hospitality and Entertainment
Feb 2005 - present
  • Provide superior customer service to in-house guests and timeshare owners.
  • Promoting the resort to prospecting owners.
  • Offering a plethora of concierge services ranging from local attractions to tech support.
  • Providing the adequate documents and information to current timeshare owners.
  • Assisting current in-house guests with everyday needs and amenities.
Customer Service Sales
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Exercise Assistant
Hospitality and Entertainment
Mar 2015 - present
  • Assisting Personal Trainers and Exercise Techs.
  • Giving tours to new clients.
  • Creating contracts for new clients.
  • Providing quality customer service to new and existing clients.
  • Front Desk Assistance
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Managed Network Specialist
Information Technology
Dec 2014 - Jan 2015
  • Provided Tech Support to Local Medical Practices and Law Firms.
  • Resolving hardware and software issues from local clients.
  • Maintaining Network stability via N-central and remote desktop.
  • Diagnosing PC and Printer errors and providing 24/7 customer support.
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Information Technology Specialist
Government
Nov 2013 - Apr 2014
  • Troubleshooting Software/Hardware Problems.
  • Remote Ticketing. Desktop Support, Network Support, Technical Support.
  • Breaking down PC's, rebuilding them and O/S Imaging.
  • Maintaining Network Configurations and Servers for various companies such as Cocoa Police Department, Sellers Water Reclamation, and Cocoa City Hall.
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Edit Skills
Non-cloudteam Skill
Education
Associate's in Network Service Technology
Eastern Florida State College 2013
Associate's in Associate of Arts
Eastern Florida State College 2008
Certifications
CompTIA A+ Certified
2012
Criminal Justice Information Systems Level 3 Security
2014
American Heart Association CPR and AED
American Heart Association | American Stroke Association
Skills
Adobe Photoshop
2014
16
Sales
2021
16
Customer Service
2021
10
Desktop Support
2014
1
Technical Support
2014
1
Windows 7
2014
6
Network Support
2014
1
Windows 8
2014
2
Adobe Flash
2010
1
Adobe Illustrator
2009
1
Apple
2014
1
HTML
2010
1
Macintosh
2014
1
C++
2000
1
CSS
2009
1
Flash
2010
1
JavaScript
2012
1
Linux
2013
1
MS Active Directory
2013
1
SQL
2013
1
Languages
Russian, Fluent/Bilingual