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William
billy3sticks@aol.com
904-268-1193
11152 Wandering Oaks Dr.
Jacksonville, FL 32257
Sr. Technical Lead Project Manager
21 years experience W2
1
Recommendation
Average rating
47
Profile views
Summary

To obtain a challenging position within and established corporation where I can utilize my skills to their fullest extent.

Qualifications/ Skill Sets:

  • Skilled in requirements gathering, project planning, project delivery management and execution.
  • Solid understanding of Nexus, Clarity and Planview timekeeping applications.
  • Experience in Waterfall and Agile Practices
  • Solid understanding of Image File Exchange and file transfer execution.
  • Proficient in the installation of Document Management and data capture software.
  • Experienced in all types and models of document scanners and installation processes and procedures.
  • Able to prioritize and handle multiple tasks and projects simultaneously.
  • Strong leadership, technical, business and team building skills
  • Skilled in managing client relationships/interfacing with line-of-business management and customer support skills.
  • Solid understanding of Vendor Management.
  • Strong understanding of cost/benefit analysis, project budgets, and analysis of the financial position of projects.
  • Complete understanding of SDLC
  • Negotiation and Proposal Presentations skills.
  • Change Control & Management
  • Solid understanding of Corporate Recruiting and Staffing
  • Proficient on Pentium PC's and clones software, hardware and peripherals. Familiarity with infrastructure technologies including: Networking, Servers, Storage, Virtualization, Messaging, Enterprise applications, and Infrastructure service providers
  • Solid understanding of outside and inside sales.
  • Panasonic KXTD1232 KSU and KXTD1250 Voice Mail systems.
  • Contact Center Voice Platforms (i.e. ACD)

Experience
Sr. Technical Lead Project Manager
Information Technology
Jun 2016 - present
  • Provides overall support and leadership to PMO teams on WebEx application migration teams.
  • Assures daily Scrum and Sprint activity
  • Main Liaison for PMO and Verizon leaderships team on Global initiative and rollout.
  • Maintains weekly and monthly status reports to SLT's.
  • Works close with business partners and Vendors for SLA, SOW and contract negotiations.
Project Management PMO Scrum Agile Methodology MS Project SOW Contract Negotiations
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Technical - Project Manager
Banking/Financial
Jun 2015 - May 2016
  • Supports systems through maintenance, modification, and problem resolution to support ongoing delivery of services and/or operations.
  • Worked closely application development teams
  • Provides daily Sprint activity and problem resolution.
  • Works with Process Lead and PMO to Formulate/design systems scope and objectives for the applications and development for major projects.
  • Designs Draft and submit budget proposals, and recommend subsequent budget changes where necessary.
  • Plan and schedule project timelines and milestones using appropriate tools.
  • Maintain daily and weekly project status calls via WebEx and bridge-line conference call.
Application Development Project Management PMO
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Technical Project Manager
Banking/Financial
Jan 2012 - Jun 2015
  • Supports systems through maintenance, modification, and problem resolution to support ongoing delivery of services and/or operations.
  • Worked closely with our resource partners on application development, installation and problem resolution.
  • Works with TDM to Formulate/design systems scope and objectives for the applications and development for major projects.
  • Designs Draft and submit budget proposals, and recommend subsequent budget changes where necessary.
  • Plan and schedule project timelines and milestones using appropriate tools.
  • Maintain daily and weekly project status calls via WebEx and bridge-line conference call.
Application Development Project Management
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Project Manager
Information Technology
Nov 2011 - Jan 2012
  • Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
  • Formulate/design systems and objectives for the applications and development for major projects.
  • Responsible for managing the technical delivery of a large enterprise initiative with a staff of associates and contractors.
  • Maintained SDLC with PMO staff and Developers and Engineers on daily development timeframes.
  • Responsible for maintaining project plans through MS Project and project documentation.
  • Coordinated software installation and distribution technologies changes.
SDLC MS Project Project Planning Application Development Project Management PMO Stakeholder Engagement
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Technical Delivery Manager
Banking/Financial
Jul 2011 - Nov 2011
  • Supports systems through maintenance, modification, problem resolution to support ongoing delivery of services and/or operations.
  • Formulate/design systems scope and objectives for the applications and development for major projects.
  • Draft and submit budget proposals, and recommend subsequent budget changes where necessary.
  • Provided onsite assistance with Avaya software installation and voice programming for banking associates.
  • Plan and schedule project timelines and milestones using appropriate tools.
  • Maintain daily and weekly project status calls via LiveMeeting and bridge-line conference call.
  • Provides expertise in determining the strategic technical direction and system architecture for initiatives.
  • Responsible for managing the technical delivery of a large enterprise initiative with a staff of associates, contractors, and BCT/EPH personnel.
Application Development Project Management System Architecture
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Project Manager
Banking/Financial
Jun 2010 - Jul 2011
  • Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.
  • Direct and manage project development from beginning to end.
  • Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
  • Draft and submit budget proposals, and recommend subsequent budget changes where necessary.
  • Plan and schedule project timelines and milestones using appropriate tools.
  • Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
  • Keeps track of lessons learned and shares those lessons with team members.
  • Maintained daily and weekly project status calls via LiveMeeting and bridge-line conference call.
  • Seeks and participates in development opportunities above and beyond training required by employer.
Project Management Stakeholder Engagement
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Project / Implementations Manager
Banking/Financial
Aug 2007 - Jun 2010
  • Provided Full Scale Project management via MS Project - engaging and coordinating vendor support teams for on site support.
  • Served as a liaison between development staff and PMO.
  • Maintained SDLC with PMO staff and Developers and Engineers on daily development timeframes.
  • Managed technical resources (developers) throughout the project schedule.
  • Coordinated and provided documentation on QA testing for all new releases as well as requirements and upgrades for future implementations and releases.
  • Coordinated and provided written documentation of Disaster Recovery Process and testing results.
  • Managed the implementation process for our multiple internal and external projects / clients simultaneously.
  • Provided onsite hardware and software training and configuration of Fidelity Information Services Proprietary Document Imaging software.
  • Demonstrated Imaging system capabilities, review software operation and management tools.
  • Managed client and senior management SOW (statement of work) process from inception through completion of projects.
  • Maintained and set up SLA (Service Level Agreement) for hardware and software installation and service.
SDLC MS Project Project Management Quality Assurance SOW PMO Operations Management Disaster Recovery
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References
Average Rating

1 recommendation
Sr. Corporate Trainer / Software Technical Support/ Program Coordinator
Information Technology
Apr 2003 - Aug 2007
  • Provide company wide loan training to Account Executives, Area Managers and Account Managers on Aames Home Loan's Proprietary software.
  • Maintain on site training and technical support to office staff for PC support, Phone support, and office moves
  • Responsible for maintaining technical support via live chat through Aames Direct to Brokers, Loan officers, office staff and Account Executives across the country.
  • Program Coordinator for event trade shows, hosting Aames Home Loan across the country.
  • Coordinate and assist with Production Troubleshooting/Problem Resolution
Project Management Program Coordinator
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Project Manager
Apr 2002 - Apr 2003
Jacksonville, FL
Project Management
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Sr. Technical Project Manager
Banking/Financial
Apr 2001 - Apr 2002
  • Full Scale Project management engaging and coordinating vendor support teams for on site support.
  • Supported and Managed BOA BAND refresh project.
  • Responsible for maintaining project plans through MS Project and project documentation.
  • Ensured SDLC was competed on every project.
  • Coordinated vendors and branch staff for site and server relocation and processes.
  • Responsible for the successful build and deployment of new or upgraded servers for new branches.
  • Responsible for procurement of equipment ranging from desktop PC's to client servers and when necessary, office furniture.
  • Maintain weekly and monthly status reports to management staff and business partners on project status.
  • Managed complete budget and workbook analysis.
SDLC MS Project Project Planning Project Management
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Project Manager
Information Technology
Mar 2000 - Apr 2001
  • Provide full-scale project management duties for Bank of America.
  • Coordinate responsibilities to vendors and branch staff through conference calls for relocations and process.
  • Maintained MS Project plans for senior management for ongoing projects.
  • Strong knowledge of software installation and distribution technologies
  • Provide complete budget and workbook analysis.
  • Maintained SDLC within departmental budget guidelines.
SDLC MS Project Project Planning Project Management
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Edit Skills
Non-cloudteam Skill
Education
Business Administration
Florida State University 1982
Minor: Computer Science
Skills
Project Management
2021
17
MS Project
2021
6
PMO
2021
5
SDLC
2012
5
Application Development
2016
4
Program Coordinator
2007
4
SOW
2021
4
Contract Negotiations
2021
3
Disaster Recovery
2010
3
Operations Management
2010
3
Project Planning
2012
2
Quality Assurance
2010
2
Stakeholder Engagement
2012
2
Agile Methodology
2021
1
Scrum
2021
1
Budget Analysis
0
1
Cost Benefit Analysis
0
1
Delivery Management
0
1
Requirements Gathering
0
1
System Architecture
2011
1
Vendor Management
0
1
Waterfall
0
1