Uploaded File
add photo
William
billy3sticks@aol.com
904-268-1193
11152 Wandering Oaks Dr.
Jacksonville, FL 32257
Sr. Technical Lead Project Manager
21 years experience W2
1
Recommendation
Average rating
44
Profile views
Summary

To obtain a challenging position within and established corporation where I can utilize my skills to their fullest extent.

Qualifications/ Skill Sets:

  • Skilled in requirements gathering, project planning, project delivery management and execution.
  • Solid understanding of Nexus, Clarity and Planview timekeeping applications.
  • Experience in Waterfall and Agile Practices
  • Solid understanding of Image File Exchange and file transfer execution.
  • Proficient in the installation of Document Management and data capture software.
  • Experienced in all types and models of document scanners and installation processes and procedures.
  • Able to prioritize and handle multiple tasks and projects simultaneously.
  • Strong leadership, technical, business and team building skills
  • Skilled in managing client relationships/interfacing with line-of-business management and customer support skills.
  • Solid understanding of Vendor Management.
  • Strong understanding of cost/benefit analysis, project budgets, and analysis of the financial position of projects.
  • Complete understanding of SDLC
  • Negotiation and Proposal Presentations skills.
  • Change Control & Management
  • Solid understanding of Corporate Recruiting and Staffing
  • Proficient on Pentium PC's and clones software, hardware and peripherals. Familiarity with infrastructure technologies including: Networking, Servers, Storage, Virtualization, Messaging, Enterprise applications, and Infrastructure service providers
  • Solid understanding of outside and inside sales.
  • Panasonic KXTD1232 KSU and KXTD1250 Voice Mail systems.
  • Contact Center Voice Platforms (i.e. ACD)

Experience
Sr. Technical Lead Project Manager
Information Technology
Jun 2016 - present
  • Provides overall support and leadership to PMO teams on WebEx application migration teams.
  • Assures daily Scrum and Sprint activity
  • Main Liaison for PMO and Verizon leaderships team on Global initiative and rollout.
  • Maintains weekly and monthly status reports to SLT's.
  • Works close with business partners and Vendors for SLA, SOW and contract negotiations.
Project Management PMO Scrum Agile Methodology MS Project SOW Contract Negotiations
Remove Skill
Technical - Project Manager
Banking/Financial
Jun 2015 - May 2016
  • Supports systems through maintenance, modification, and problem resolution to support ongoing delivery of services and/or operations.
  • Worked closely application development teams
  • Provides daily Sprint activity and problem resolution.
  • Works with Process Lead and PMO to Formulate/design systems scope and objectives for the applications and development for major projects.
  • Designs Draft and submit budget proposals, and recommend subsequent budget changes where necessary.
  • Plan and schedule project timelines and milestones using appropriate tools.
  • Maintain daily and weekly project status calls via WebEx and bridge-line conference call.
Application Development Project Management PMO
Remove Skill
Technical Project Manager
Banking/Financial
Jan 2012 - Jun 2015
  • Supports systems through maintenance, modification, and problem resolution to support ongoing delivery of services and/or operations.
  • Worked closely with our resource partners on application development, installation and problem resolution.
  • Works with TDM to Formulate/design systems scope and objectives for the applications and development for major projects.
  • Designs Draft and submit budget proposals, and recommend subsequent budget changes where necessary.
  • Plan and schedule project timelines and milestones using appropriate tools.
  • Maintain daily and weekly project status calls via WebEx and bridge-line conference call.
Application Development Project Management
Remove Skill
Project Manager
Information Technology
Nov 2011 - Jan 2012
  • Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
  • Formulate/design systems and objectives for the applications and development for major projects.
  • Responsible for managing the technical delivery of a large enterprise initiative with a staff of associates and contractors.
  • Maintained SDLC with PMO staff and Developers and Engineers on daily development timeframes.
  • Responsible for maintaining project plans through MS Project and project documentation.
  • Coordinated software installation and distribution technologies changes.
SDLC MS Project Project Planning Application Development Project Management PMO Stakeholder Engagement
Remove Skill
Technical Delivery Manager
Banking/Financial
Jul 2011 - Nov 2011
  • Supports systems through maintenance, modification, problem resolution to support ongoing delivery of services and/or operations.
  • Formulate/design systems scope and objectives for the applications and development for major projects.
  • Draft and submit budget proposals, and recommend subsequent budget changes where necessary.
  • Provided onsite assistance with Avaya software installation and voice programming for banking associates.
  • Plan and schedule project timelines and milestones using appropriate tools.
  • Maintain daily and weekly project status calls via LiveMeeting and bridge-line conference call.
  • Provides expertise in determining the strategic technical direction and system architecture for initiatives.
  • Responsible for managing the technical delivery of a large enterprise initiative with a staff of associates, contractors, and BCT/EPH personnel.
Application Development Project Management System Architecture
Remove Skill
Project Manager
Banking/Financial
Jun 2010 - Jul 2011
  • Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.
  • Direct and manage project development from beginning to end.
  • Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
  • Draft and submit budget proposals, and recommend subsequent budget changes where necessary.
  • Plan and schedule project timelines and milestones using appropriate tools.
  • Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
  • Keeps track of lessons learned and shares those lessons with team members.
  • Maintained daily and weekly project status calls via LiveMeeting and bridge-line conference call.
  • Seeks and participates in development opportunities above and beyond training required by employer.
Project Management Stakeholder Engagement
Remove Skill
Project / Implementations Manager
Banking/Financial
Aug 2007 - Jun 2010
  • Provided Full Scale Project management via MS Project - engaging and coordinating vendor support teams for on site support.
  • Served as a liaison between development staff and PMO.
  • Maintained SDLC with PMO staff and Developers and Engineers on daily development timeframes.
  • Managed technical resources (developers) throughout the project schedule.
  • Coordinated and provided documentation on QA testing for all new releases as well as requirements and upgrades for future implementations and releases.
  • Coordinated and provided written documentation of Disaster Recovery Process and testing results.
  • Managed the implementation process for our multiple internal and external projects / clients simultaneously.
  • Provided onsite hardware and software training and configuration of Fidelity Information Services Proprietary Document Imaging software.
  • Demonstrated Imaging system capabilities, review software operation and management tools.
  • Managed client and senior management SOW (statement of work) process from inception through completion of projects.
  • Maintained and set up SLA (Service Level Agreement) for hardware and software installation and service.
SDLC MS Project Project Management Quality Assurance SOW PMO Operations Management Disaster Recovery
Remove Skill
References
Average Rating

1 recommendation
Sr. Corporate Trainer / Software Technical Support/ Program Coordinator
Information Technology
Apr 2003 - Aug 2007
  • Provide company wide loan training to Account Executives, Area Managers and Account Managers on Aames Home Loan's Proprietary software.
  • Maintain on site training and technical support to office staff for PC support, Phone support, and office moves
  • Responsible for maintaining technical support via live chat through Aames Direct to Brokers, Loan officers, office staff and Account Executives across the country.
  • Program Coordinator for event trade shows, hosting Aames Home Loan across the country.
  • Coordinate and assist with Production Troubleshooting/Problem Resolution
Project Management Program Coordinator
Remove Skill
Project Manager
Apr 2002 - Apr 2003
Jacksonville, FL
Project Management
Remove Skill
Sr. Technical Project Manager
Banking/Financial
Apr 2001 - Apr 2002
  • Full Scale Project management engaging and coordinating vendor support teams for on site support.
  • Supported and Managed BOA BAND refresh project.
  • Responsible for maintaining project plans through MS Project and project documentation.
  • Ensured SDLC was competed on every project.
  • Coordinated vendors and branch staff for site and server relocation and processes.
  • Responsible for the successful build and deployment of new or upgraded servers for new branches.
  • Responsible for procurement of equipment ranging from desktop PC's to client servers and when necessary, office furniture.
  • Maintain weekly and monthly status reports to management staff and business partners on project status.
  • Managed complete budget and workbook analysis.
SDLC MS Project Project Planning Project Management
Remove Skill
Project Manager
Information Technology
Mar 2000 - Apr 2001
  • Provide full-scale project management duties for Bank of America.
  • Coordinate responsibilities to vendors and branch staff through conference calls for relocations and process.
  • Maintained MS Project plans for senior management for ongoing projects.
  • Strong knowledge of software installation and distribution technologies
  • Provide complete budget and workbook analysis.
  • Maintained SDLC within departmental budget guidelines.
SDLC MS Project Project Planning Project Management
Remove Skill
Edit Skills
Non-cloudteam Skill
Education
Business Administration
Florida State University 1982
Minor: Computer Science
Skills
Project Management
2021
17
MS Project
2021
6
PMO
2021
5
SDLC
2012
5
Application Development
2016
4
Program Coordinator
2007
4
SOW
2021
4
Contract Negotiations
2021
3
Disaster Recovery
2010
3
Operations Management
2010
3
Project Planning
2012
2
Quality Assurance
2010
2
Stakeholder Engagement
2012
2
Agile Methodology
2021
1
Scrum
2021
1
Budget Analysis
0
1
Cost Benefit Analysis
0
1
Delivery Management
0
1
Requirements Gathering
0
1
System Architecture
2011
1
Vendor Management
0
1
Waterfall
0
1