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Jesse
jessepina@comcast.net
904-866-1810
12369 Brighton Bay Trail North
Jacksonville, FL 32246
Business Analyst / Product Owner / Scrum Master
27 years experience W2
1
Recommendation
Average rating
251
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Summary

  • An experienced IT Project Manager in the fields of strategic management, marketing strategy and digital strategy
  • Extensive experience in leading and managing Development, Infrastructure & QA efforts for a particular application from start to finish
  • Experience in identifying the key opportunities and/or challenges in a business
  • Driving projects that lead to radical digitization and improving customer experience.


Core Competencies:

  • Account Management | Business Development | Business Intelligence | Change Management
  • Data Analysis | Data Integrations | Data Modeling | Data Warehousing | Mobile Phone
  • Database Design | Web, Client-Server, Mainframe | Risk / Issue Management | E-Commerce
  • Program / Project Management | Planning/Budgeting/Tracking/Estimation | Process Improvement

Experience
Business Analyst / Product Owner / Scrum Master
Information Technology
Apr 2019 - Dec 2020

PPX API(Premium Payment Experience – Application Program Interface)

  • Daily Standup Calls / Sprint Planning Sessions
  • Facilitate Project Meetings on API Development Status
  • Create & Maintain Sprint User Stories and Features
  • Communicate project status to project team, stakeholders and other PMs associated with other projects

Scrum Agile, Win 10, Business Skype, Microsoft Word 2010, Microsoft Outlook 2010, Microsoft Excel, MS-Power Point, Share Point, McAfee Cyber Security, Rally(System of Record), AICRS, Java

Agile Methodology Business Analysis Microsoft Excel MS SharePoint Product Owner Scrum Scrum Master Stakeholder Engagement Java Rally Cyber Security
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Project Manager
Information Technology
Dec 2018 - Mar 2019

Enterprise Optimization – Continuous Improvement (CI)

  • PMP.
  • Facilitate Project Meetings
  • Document Meeting Minutes, Action Items from Project Status Meetings
  • Develop and Review/Validate Detailed Project Plans and Tracking Financial Information
  • Communicate project status to project team, stakeholders and other PM’s associated with other projects

Scrum Agile/Waterfall-Hybrid, Win 7, Business Skype, Microsoft Word 2010, Microsoft Outlook 2010, Microsoft Excel, Microsoft Project, MS-Power Point, Share Point, McAfee Cyber Security, Wolters Kluwer (TeamMate)

Agile Methodology Continuous Improvement Cyber Security Microsoft Excel Microsoft Outlook MS SharePoint Project Management Project Planning Scrum Stakeholder Engagement Waterfall MS Project
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Program Manager II
Information Technology
Feb 2018 - May 2018
Jacksonville, FL

Plan, execute, monitor, track and report large-scale

  • Act as a Scrum Master/Project Manager/Delivery for 2 - 3 Agile teams and mentor and coach team members on Agile principles and methodology.
  • Understands and enforces the development and unit testing.
  • Works with BA to do Sprint/Development planning Session
  • Pre-Sprint story review
  • Daily standup Meeting
  • Sprint Demonstration
  • Retrospective Meeting
  • Daily Status Reports
  • Provides direction and assigns responsibilities when needed
  • Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.
  • Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline.
  • Work closely with project owner in backlog management and continuous delivery of features
  • Responsible for Change Management/Release Management/Risk Management updates for all Software, defect management, Documentation, QA Testing and Validation of Product.

Scrum Agile/Waterfall-Hybrid, Win 10, Business Skype, Microsoft Word 2010, Microsoft Outlook 2010, Microsoft Excel, Microsoft Project, CMS Sitecore, Share Point, TFS, Plainview, Cyber Security

Agile Methodology Microsoft Excel MS SharePoint Program Management Project Management Quality Assurance Scrum Stakeholder Engagement Waterfall Cyber Security MS Project Change Management Release Management Risk Management Scrum Master
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Project Manager / Delivery/Scrum Master
Information Technology
Jan 2017 - Jan 2018
Jacksonville, FL

Web Hosting/Development, Domain Management, Ecommerce

  • Set goals for business to Establish Identity, Branding, and promote business both locally and nationally.
  • Developed Advertising and Marketing Strategy which includes Market Research, developing an Integrated Marketing Plan to execute the plan, and assessing the results.
  • Project utilized Scrum Agile/Waterfall-Hybrid
  • Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.
  • Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline.
  • Work closely with project owner in backlog management and continuous delivery of features.
  • Developed, create, presented and facilitated presentations.
  • Application Support Responsibility for ALL websites - 24/7 on call duties
  • Responsible for Change Management/Release Management/Risk Management updates for all Software, defect management, Documentation, QA Testing and Validation of Product.
  • Vendor manager responsible for incident management, coordinate troubleshooting between client companies and the vendors. Custom websites written in .NET JAVA / J2EE, Word Press (CMS), Drupal, PHP. Application Support responsibility for ALL websites – 24/7 on call duties, Win 7 Microsoft Lync 2010, Microsoft Word 2010, Microsoft Outlook 2010, Microsoft Excel 2010, Cyber Security
Agile Methodology eCommerce Strategies Incident Management Project Management Quality Assurance Scrum Stakeholder Engagement Waterfall .NET Drupal Cyber Security Documentation FOCUS HA Testing J2EE Java Lync Problem Solving Software Testing Microsoft Excel Wordpress Change Management Release Management Risk Management Scrum Master
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Project Manager III / Delivery/Scrum Master
Information Technology
Sep 2016 - Dec 2016
Jacksonville, FL

Responsible for all aspects of assigned technical projects loan mortgage systems. Projects focused on:

  • The development of new or upgraded products and services during implementation.
  • Internal information system-specific projects that may involve the development or enhancement of internal applications, technology integration, and/or infrastructure environment build-out
  • Delivery by service teams for outsourced solutions to external clients, primary client contact
  • Delivery of new or enhanced products and/or services to improve customer satisfaction through the use of technology, which may include customizations to base products to meet client requirements, system integration with other BKFS or third-party products, or consulting projects and engagements.
  • Business Analysis research skills used to support client during Client onboarding.
  • Project utilized Scrum Agile/Waterfall-Hybrid
  • Incident Manager involved in proper documentation of ALL incidents ServiceNow records
  • Typically involves extensive interactions with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams, Development, Infrastructure & QA efforts, SDLC. Major support team member in software implementation.
  • Guided projects to completion on time, within scope, and on budget.
  • Managed project scope to ensure delivery was compliant with scope commitment.
  • Tracked and managed product backlog, burndown metrics, velocity, and task breakdown.
  • Addressed problems through risk management and contingency planning.
  • Responsible for Change Management/Release Management/Risk Management updates for all Software, defect management, Documentation, QA Testing and Validation of Product.
  • Mainframe/AS400 system integration testing support 5 Environments: INT, QA, CIT, UAT, Prod.
  • I started assignment @ black knight supporting 1 client; Starkey. After 2 months I added a new client VACU(Virginia credit union). LoanSphere
  • PMBOK, SQL, Java, J2EE, TFS (Team Foundation Server-RECORDS MGMT.), Skype, Notes, Sharepoint(RECORDS MGMT ), Oracle fussion ERP, Scrum Agile/Waterfall-Hybrid, Win 7, Win 10, Business Skype, Microsoft Lync 2010, Microsoft Word 2010, Microsoft Outlook 2010, Microsoft Excel 2010, AS400, IBM Mainframe, Linux Servers, Unix
  • Online Training with IaaS, Paas Implementations, BigData Processing & HADOOP, CIP APIs, Cyber Security

PM Duties:

  • Managed Onshore/Offshore team from start to finish
  • Managed high level meetings: stakeholder expectations, dependencies, ensure project completed on time & within budget
  • New requirements are reviewed/approved
  • Ensured return of investment is accomplished
  • Managed vendor’s deadlines
  • Managed risk & create mitigation plans
  • Daily meeting with team to ensure all milestones are on target
  • Created Project Plans, Scope Documents, Status Reports, Business Case, RFP, FRD, BRD

Budgets for BKFS Projects:

  • VACU: $3 million, my portion was about $1-2 million
  • Starkey: $3million, my portion was about $1-2 million
Agile Methodology Analysis AS/400 BRD Business Analysis CASE Cyber Security Documentation ERP FOCUS FRD HA Testing IaaS IBM Mainframe Integration Testing J2EE Java Linux Lync Microsoft Excel Microsoft Outlook MS SharePoint MS TFS Oracle PaaS PMBOK Project Management Project Planning Quality Assurance RFP Risk Management Scrum ServiceNow Software Testing SQL Stakeholder Engagement Systems Integration UAT UNIX Waterfall Change Management Release Management Scrum Master
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Project Manager
Banking/Financial
Feb 2015 - Jun 2016
Jacksonville, FL
  • Test Management key leadership function within Global Consumer Technology (GCT) at LATAM, responsible for driving and ensuring that System Integration Testing readiness deliverables, test script execution and defect validations are completed in a timely and efficient manner in UAT / SIT environments.
  • QA Project Manager role single point of accountability for managing the end-to-end testing activities for a Program or individual project
  • Lead and Manager the functional and integration testing activities to support the Product Solutions Organizations software delivery implementations.
  • Accountable for following "project" level activities:
  • Created Test Plan and Test Exit Report in coordination with testing teams, onsite, offshore or virtually
  • Facilitated test estimation process per defined test estimation gates
  • Evaluation of System Integration Testing and User Acceptance Testing entrance/exit criteria
  • Management of day to day test script execution: Overseas analysis and design sessions to create test scenarios for input into test deliverables-Overseas development of end to end use case execution estimates and test plans
  • Gathered Testing metrics and providing thorough status reporting on a daily/weekly basis using HP application lifecycle mgmt.
  • Leadership of the defect management process/reporting to drive defect resolution per defined Service
  • Level Agreement sla
  • Escalation point for all testing risks and issues identified throughout the lifecycle
  • Global efforts due to various time zones : Mexico, Argentina, Columbia, Peru, Brazil, India, Asia, Venezuela
  • SIT-system integration testing and UAT-USER acceptance testing. Devices Android, Iphone

Mexico Chat

  • SIT-system integration testing and UAT-USER acceptance testing
  • MX chat we accomplished for all end user’s to have a better customer experience both for Call Center Agents and customer
  • to provide the customer with the best Customer Chat tool to resolve any Inquiry regarding payments and Credit card renewals

Argentina Chat

  • SIT-system integration testing and UAT-USER acceptance testing
  • For Argentina same thing as mentioned for Mexico, the only difference is that we gave the Customer and agent Co-browsing capabilities which helped the agent Educate the Customer on how to use the Citibank Webpage. This was done through a secure remote access Agent to Customer.

Brazil Mobile Phone

  • SIT-system integration testing and UAT-USER acceptance testing. Devices Android, Iphone
  • New implementation for mobile banking compared to the old mobile br app GM had many newer Features to stay competitive with other bank applications and much more secure. Sit/UAT Testing efforts.
  • Brazil Mobile Phones implementation within Citi Network services, manage Onshore & Offshore resources
  • Plan, Track, Estimate and Monitor project thru SDLC, Manage Vendor code development thru Scrum Agile work-sessions
  • System Integration testing, JAVA / J2EE code development Scrum Agile/Waterfall-Hybrid, HP Quality Center MGMT, Oracle ERP, Sharepoint(RECORDS MGMT ), Win 7, Win 10, Microsoft Lync 2010, Microsoft Word 2010, Microsoft Outlook 2010, Microsoft Excel 2010, AS400, IBM Mainframe, Linux Servers, Unix, BigData Processing, SQL, Plainview, Web Ex , Field Glass

PM Duties:

  • Managed Onshore/Offshore team from start to finish
  • Managed high level meetings: stakeholder expectations, dependencies, ensure project completed on time & within budget
  • New requirements are reviewed/approved
  • Ensured return of investment is accomplished
  • Managed vendor’s deadlines
  • Managed risk & create mitigation plans
  • Daily meeting with team to ensure all milestones are on target
  • Created Test Plans, Exit Reports, FRDS, Scope Documents, Status Reports, BRD, Business case, RFP

Received recommendations & PM award - Fluent Spanish
Budgets for CITI Projects:
Mexico Chat:$ 3- 5 million, my portion was about 1-2 million
Argentina Chat: $ 3- 5 million, my portion was about 1-2 million
Brazil Mobile Phone: $5 – 10 million, My portion was about 2-3 million

Project Management Quality Assurance Agile Methodology Analysis Android AS/400 BRD Call Center CASE Database Design ERP HP HP QC IBM Mainframe Integration Testing J2EE Java Linux Lync Microsoft Excel Microsoft Outlook MS SharePoint Oracle RFP Scala Scrum SDLC SQL Stakeholder Engagement Systems Integration Test Planning UAT UNIX Waterfall
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References
Average Rating

0 recommendations
Project Manager
Information Technology
May 2013 - Feb 2015
Jacksonville, FL

www.uwsta, com - Truck Accessories US product purchases. Due to our success added a new client

www.worldhotweb.com - virtual online shopping mall for entire family

  • Provided IT Project management - Project Manager - Research, QA Planning, facilitate presentation to affiliates & technical staff & web-service partners, involved in code development thru work-sessions System Integration testing
  • Responsible for QA Testing of the application, Business Analysis, Systems Analysis, Research/Analysis, Content Development, Design Work, Scope Documents, Developed Keywords, Analytics, Conceptual Design, Implementation, and Email / Server Management.
  • Used ENDEAVOR as Change Management/Release Management/Risk Management tool for implementation of ALL Software, specific environments which included Test mode, Parallel Testing mode, QA mode and Production for Compliance, also involved as a Change Manager involved in proper documentation of ALL incidents ServiceNow records
  • Technical Solution Design, managing and tracking project deliverables, create and execute QA Test Plans, and implementation of product. Business analysis research skills used to support client.
  • Rendered detailed analysts, requirements gathering, scope document, comprehensive testing.
  • Planned and released management phases across multiple tiers, web, mainframe, client-server, database, security, data warehouse areas.
  • Expertise in strategic sourcing, negotiation, supplier relationship management, and change management
  • Driving projects that lead to radical digitization and improving customer experience.
  • Planned, budgeted, tracked, estimated and monitored project thru SDLC. Issues/enhancement strategy planning, SEO, SMM, SEM strategies.
  • Analyzed website data and optimizing e-commerce websites.
  • Project completed on time and within budget.
  • Engaged, connected and understood audiences through innovative digital marketing strategies through Social Media using Search Engine Optimization (SEO), Social Media Marketing (SMM) including Facebook, Twitter, LinkedIn, etc., and Search Engine Marketing (SEM): review resume for more detail.
  • Set goals for business to Establish Identity, Branding, and promote business both locally and nationally.
  • Developed Advertising and Marketing Strategy which includes Market Research, developing an Integrated Marketing Plan to execute the plan, and assessing the results.
  • Developed, create, presented and facilitated presentations.
  • Application Support Responsibility for ALL websites - 24/7 on call duties
  • Responsible for implementation of software products. Advertise, Recruit, Manage Social and Digital
  • Technical Team to support project requirements.
  • Vendor manager responsible for incident management, coordinate troubleshooting between client companies and the vendors. Custom websites written in .NET JAVA / J2EE, Word Press (CMS), Drupal, PHP. Application Support responsibility for ALL websites - 24/7 on call duties, Win 7 Microsoft Lync 2010, Microsoft Word 2010, Microsoft Outlook 2010, Microsoft Excel 2010, BigData Processing
Business Analysis Change Management Data Warehousing Drupal eCommerce Strategies Incident Management Project Management Quality Assurance Release Management Requirements Gathering Social Media System Analysis Wordpress .NET Analysis Analytics Application Support Compliance Database Design Documentation HA Testing Integration Testing J2EE Java Lync Microsoft Excel Microsoft Outlook Problem Solving SEO ServiceNow Software Testing Sourcing Systems Integration Test Planning Twitter Risk Management
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Sr. Business Analyst
Information Technology
Mar 2012 - May 2013
Jacksonville, FL

End clients: City of Jacksonville, JTA, JEA, Jaxport and Duval County Public Schools.

Mason Tillman specializes in assisting public agencies and corporations to increase their utilization of qualified small, minority, and woman-owned business enterprises in their public works and employment programs.

  • Disparity studies of procurement analyze the contracting practices of governments and corporations to determine the level of utilization of minority and woman-owned businesses when compared to their availability.
  • Researched, Gathered, Analyzed, Reviewed, Bid Documents
  • Audited Payment Schedules, Invoices Subcontractor Application for Payment, Affidavit of Subcontractor, MBE Forms, Schedule of Contract values, Bonds, Liens,
  • Responsible for requirements gathering, managing and tracking project deliverables, creating and executing Status Reports
  • Served as Project Manager providing direction and set objectives and priorities by establishing goals for projects and coordinating these goals with Project Managers within the agencies
  • Supplied Mason Tillman with ALL collection of Data who reside in California. Supplied Mason Tillman with ALL collection of Data who resides in California, Win 7 & mobility scanner, Microsoft Lync 2010, Microsoft Word 2010, Microsoft Outlook 2010, Microsoft Excel 2010
Business Analysis Actor Auditing Employ Lync Microsoft Excel Microsoft Outlook Project Management Requirements Gathering
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Project Manager
Information Technology
Dec 1999 - Feb 2012
Jacksonville, FL

United Welding Services – E-commerce: Truck Accessories/Tools online DB, entire range of products as well as match all measurements of each product to hundreds of possible compatible truck makes, years and models

http://www.uwsta.com/

  • ACES is an Information Technology company with services which included Computer Consulting, Software Development, Internet, Project Management, Advertising/Marketing etc.
  • Serve as Project Manager providing direction and set objectives and priorities by establishing goals for all projects and Project Managers within the company.
  • Consulted with stakeholders to establish target dates for accomplishing goals, giving emphasis to order of importance, also involved as a Incident Manager involved in proper documentation of ALL incidents ServiceNow records
  • Provided QA testing of websites to ensure test matrix, testing custom upgrade software and solutions.
  • Planned, forecasted, developed and obtained approval on plans for the organization while ensuring alignment with overarching organizational strategy.
  • Developed system of management controls to highlight problems, prevent losses, and provide timely information to key decision-makers.
  • Managed a team of developers and architects to produce customized websites for clients, involved in Code Development thru work sessions System Integration testing.
  • Responsible for requirements gathering, technical solution design, managing and tracking project deliverables, creating and executing QA Test Plans, and implementation of product.
  • Responsible for Business Analysis, Systems Analysis, Research/Analysis, Content Development, Design Work, Scope Documents, Developed Keywords, Analytics, Conceptual Design, QA Testing, Implementation, and Email / Server Management.
  • Driving Projects that lead to radical digitization and improving customer experience.
  • Provided QA testing of websites to ensure test matrix, testing custom upgrade software and solutions.
  • Set goals for business to Establish Identity, Branding, and promote business both locally and nationally.
  • Developed advertising and Marketing Strategy which includes Market Research, developing an Integrated Marketing Plan to execute the plan, and assessing the results.
  • Developed, created, presented and facilitated presentations.
  • Vendor manager responsible for incident management, coordinate troubleshooting between client companies and the vendors
  • Managed / Resolved All Payment Issues for Vendor Support Services
  • Developed High Level Design and Systems Impact analyst.
  • Engaged, connected and understood audiences through innovative digital marketing strategies through Social Media using Search Engine Optimization (SEO), Social Media Marketing (SMM) including Facebook, Twitter, LinkedIn, etc., and Search Engine Marketing (SEM):
  • Responsible for Change Management/Release Management/Risk Management updates for all Software, Security, Documentation, QA Testing and Validation of Product. Ensure Client Satisfaction and Service of Tools and Applications are Operational and Efficient. Monitor and evaluate website performance results to ensure tools are delivering expected outcomes.
  • Advertised, Recruited, Managed Social and Digital Technical Team to support project requirements.

Custom websites written in .NET, JAVA, J2EE, Word Press(CMS), Drupal, PHP. Application Support responsibility for ALL websites – 24/7 on call duties. Win 7, Microsoft Lync 2010, Microsoft Word 2010, Microsoft Outlook 2010, Microsoft Excel 2010

.NET Analysis Analytics Application Support Business Analysis Database Design Documentation Drupal eService Tools HA Testing Incident Management Integration Testing J2EE Java Lync Microsoft Excel Microsoft Outlook Problem Solving Project Management Quality Assurance Requirements Gathering ServiceNow Social Media Software Testing Stakeholder Engagement System Analysis Systems Integration Test Planning Change Management Release Management Risk Management
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Business Analyst / Developer
Information Technology
Feb 1995 - Nov 1999
Jacksonville, FL
  • Health care services, Y2K Services, ITS (inter-plan Tele-Processing Services vision 7.2 & 8.0), HPA (Home Plan AID)
  • Development/maintenance effort for claims processing to various health care institutions Y2K Services- RBMS, Enrollment, Billing & Risk Management systems
  • Team Leader/File creation support for team, build testing environment, provide testing & validation of system testing and Code development.
  • Performed business analysis through Project Initiation including research, analysis, planning, documenting, verifying, and preparing data for scope document.
  • Accountable for managing and monitoring performance including providing guidance to the management and core team.
  • Developed and executed tactical plans that achieved performance goals.
  • Established relationships across multiple levels and multiple functions within both staff members and company organizations.
  • Created documentation of automation software.
  • Created, executed, and documented results of test plans/test cases to satisfy validation of software and business cases
  • Technical System Business test coordinator for group of 15 programmers.
  • Online support/trouble shooter for 25 transactions. Application Support Responsibilities for Claims processing services – on call duties
  • Responsible for EDI analysis, troubleshooting and resolving errors in 834 and 820 transactions for health insurance exchanges as well as performing root cause analysis
  • Provided technical support to staff during project life cycle (SDLC) and served as Point of contact for client.
  • Documented business processes and determine application requirements.
  • Responsible for requirements gathering, technical solution design, managing and tracking project deliverables, creating and executing QA Test Plans, Development and implementation of product. Used ENDEAVOR as change management tool for implementation of ALL Software, Documentation into specific environments which included test mode, Parallel Testing mode, QA mode and production.
  • Utilized BI technologies to provide historical, current and predictive views of business operations. Utilized business intelligence technologies by reporting, online analytical processing, analytics, and data mining.
  • Kronos used for monitoring employee time & attendance. Was involved in system maintenance for about 6 months to 1 yr. Responsibility to ensure ALL data was accurate batch mode.

Environment: IMS db/dc, COBOL 11, DB2, Platinum SB2, NDM, VSAM, PANVALET/ENDEAVOER, SAS, EZ-EDIT pdsman 7.2, XPEDITER 5.2 WSF2/ERD, TSO/ISPF ver 4.1, SQL, EDI, HIPAA, JCL, WebSphere, Portal, Oracle, AIX(Unix), AOI (automated operator interface), imsxpert, fileaid, CICS, CRM DB, Business intelligence (BI), Microsoft Office. Kronos, AS400, IBM Mainframe, Linux Servers, Microsoft word, outlook, excel.

Business Analysis DB2 IBM WebSphere Oracle Requirements Gathering SQL Analysis Application Support AS/400 Billing Business Intelligence Change Management CICS Cobol CRM Data Mining Database Design Database Maintenance Documentation EDI Employ HIPAA IBM Mainframe IMS IMS DBDC JCL Linux Microsoft Excel Microsoft Office MS Visio Oracle J Developer Panvalet Platinum Problem Solving Quality Assurance Risk Management SAS System Testing Team Build Technical Support Test Planning TSO/ISPF VSAM Websphere Portal XPEDITOR 834
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Edit Skills
Non-cloudteam Skill
Education
Bachelor's in Science
East Texas State University, 1990 - 1995

Double major in Computer Science and Business Administration

Skills
Microsoft Excel
2020
24
Business Analysis
2020
21
Quality Assurance
2018
21
Analysis
2016
20
Change Management
2018
20
Database Design
2016
20
Risk Management
2018
20
Test Planning
2016
20
Documentation
2018
19
Problem Solving
2018
19
Requirements Gathering
2015
19
Application Support
2015
18
Java
2020
18
Project Management
2019
18
Lync
2018
17
J2EE
2018
16
Microsoft Outlook
2019
16
Stakeholder Engagement
2020
16
HA Testing
2018
15
Integration Testing
2016
15
Release Management
2018
15
Software Testing
2018
15
Systems Integration
2016
15
.NET
2018
14
Drupal
2018
14
Incident Management
2018
14
ServiceNow
2016
14
Analytics
2015
13
Social Media
2015
13
System Analysis
2015
13
eService Tools
2012
12
AS/400
2016
6
IBM Mainframe
2016
6
Linux
2016
6
Oracle
2016
6
SQL
2016
6
Employ
2013
5
834
1999
4
Agile Methodology
2020
4
Billing
1999
4
Business Intelligence
1999
4
CICS
1999
4
Cobol
1999
4
CRM
1999
4
Data Mining
1999
4
Database Maintenance
1999
4
DB2
1999
4
EDI
1999
4
HIPAA
1999
4
IBM WebSphere
1999
4
IMS
1999
4
IMS DBDC
1999
4
JCL
1999
4
Microsoft Office
1999
4
MS Visio
1999
4
Oracle J Developer
1999
4
Panvalet
1999
4
Platinum
1999
4
SAS
1999
4
Scrum
2020
4
System Testing
1999
4
Team Build
1999
4
Technical Support
1999
4
TSO/ISPF
1999
4
VSAM
1999
4
Websphere Portal
1999
4
XPEDITOR
1999
4
Cyber Security
2020
3
MS SharePoint
2020
3
Scrum Master
2020
3
Waterfall
2019
3
eCommerce Strategies
2018
2
Wordpress
2018
2
Actor
2013
1
Android
2016
1
Auditing
2013
1
BRD
2016
1
Call Center
2016
1
CASE
2016
1
Compliance
2015
1
Data Warehousing
2015
1
ERP
2016
1
FOCUS
2018
1
HP
2016
1
HP QC
2016
1
Product Owner
2020
1
Rally
2020
1
RFP
2016
1
Scala
2016
1
SDLC
2016
1
SEO
2015
1
Sourcing
2015
1
Twitter
2015
1
UAT
2016
1
UNIX
2016
1
Account Management
0
1
Business Development
0
1
Continuous Improvement
2019
1
Data Analysis
0
1
Data Integration
0
1
Data Modeling
0
1
FRD
2016
1
IaaS
2016
1
MS Project
2019
1
MS TFS
2016
1
PaaS
2016
1
PMBOK
2016
1
Process Improvement
0
1
Program Management
2018
1
Project Planning
2019
1
RF
0
1
Software Asset Management
0
1
Languages
Spanish, Fluent/Bilingual
Awards
Blue Cross Blue Shield Recognition - RBMS IMPLEMENTATION, 0
CITI Bank: Received Recommendations & PM award, 0