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Briana
btorgerson619@gmail.com
321-684-9324
Cocoa, FL 32927
Life Management Counselor
9 years experience W2
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Summary

Psychology is a complex field and plays a role in all aspects of life and business, therefore experience in this field can be acquired and utilized in almost any position. For instance in my first position at the front counter of McDonald's, I learned that a smile and descriptive words could convince a customer to supersize their meal. In my latest position, I learned that an effective way to connect with someone with a severe mental illness is to find ways to relate to them on a personal level.

Helping others and learning about the workings of the human mind will always be my main endeavors and I aim to utilize and strengthen these skills in everything I do. Currently I'm using these skills to discover talent in the IT world and connect them with challenging positions

Experience
Paid Intern
Healthcare
Oct 2014 - present
  • Scan and file documents
  • Create and maintain patient profiles
  • Schedule appointments
  • Shadow counseling sessions
HIPAA
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Sourcing Specialist
Information Technology
Jul 2016 - present

• Seek IT professionals for companies with positions including: java developers, project managers,
data managers, DB2 DBA, etc.
• Conduct extensive research using various methods to find qualified candidates
• Manage all correspondence between seeking companies and prospective candidates throughout the hiring process

Sourcing
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Life Management Counselor
Healthcare
Feb 2015 - Jul 2016
  • Teach life skills to those affected by severe mental illnesses
  • Develop lesson plans and activities
  • Create and submit client progress notes for reimbursement from Medicaid
  • Conduct assessments individually with clients
  • Stay up-to-date on latest HIPAA regulations and training
HIPAA Customer Service Microsoft Office
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Receptionist/Admin. Asst.
Healthcare
Jun 2012 - Jun 2013

  • Verify medical insurance
  • Greet, assist, and prepare clients
  • Manage all office correspondence (mail, fax, e-mail, phone)
  • Maintain all client files and accounts using programs such as Quickbooks
  • Run personal errands for supervisor
  • Light cleaning
quickbooks HIPAA Microsoft Excel Microsoft Office Customer Service
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Edit Skills
Non-cloudteam Skill
Education
Bachelor's in Psychology
University of Central Florida, 2011 - 2013
Skills
Customer Service
2016
2
HIPAA
2021
2
Microsoft Office
2016
2
Microsoft Excel
2013
1
quickbooks
2013
1
Sourcing
2021
1